739 Canal Street at Bourbon, New Orleans, LA, 70130
What's nearby
Bourbon Street - 1 min walk - 0.1 km
Canal Street - 1 min walk - 0.1 km
Caesars New Orleans Casino - 11 min walk - 1.0 km
Jackson Square - 12 min walk - 1.1 km
Caesars Superdome - 16 min walk - 1.4 km
Getting around
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 27 min drive
New Orleans Union Passenger Terminal - 19 min walk
Canal at Bourbon Stop - 1 min walk
Canal at Carondelet Stop - 1 min walk
Canal at Royal Stop - 1 min walk
Restaurants
Bourbon Street Drinkery - 2 min walk
Deanie's Seafood Restaurant in the French Quarter - 3 min walk
Bourbon House - 1 min walk
Acme Oyster House - 2 min walk
Cafe Beignet, Canal St - 2 min walk
About this property
Crowne Plaza New Orleans French Qtr - Astor
Crowne Plaza New Orleans French Qtr - Astor offers a fantastic location, putting you a short five-minute walk from Bourbon Street and Canal Street. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a 15-minute walk of Caesars New Orleans Casino and Jackson Square. Fellow travellers say great things about the helpful staff and restaurant. The property is only a short walk from public transportation: Canal at Bourbon Stop and Canal at Carondelet Stop are steps away.
Languages
English, Spanish
At a glance
Hotel size
693 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in time starts at 4 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 49 per day; includes in/out privileges)
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Segway hire/tours nearby
Working away
24-hour business centre
20 meeting rooms
Conference space (32000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Dickie Brennan’s Bourbon – On-site restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 35 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Parking
Valet parking costs USD 49 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not permit coolers in guestrooms.
Also known as
Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Frequently asked questions
Does Crowne Plaza New Orleans French Qtr - Astor offer free cancellation for a full refund?
Yes, Crowne Plaza New Orleans French Qtr - Astor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza New Orleans French Qtr - Astor?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza New Orleans French Qtr - Astor?
Yes. Valet parking costs USD 49 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Crowne Plaza New Orleans French Qtr - Astor?
You can check in starting at 4 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Crowne Plaza New Orleans French Qtr - Astor?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (11-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Crowne Plaza New Orleans French Qtr - Astor and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Crowne Plaza New Orleans French Qtr - Astor?
Yes, there's an on-site restaurant, Dickie Brennan’s Bourbon.
What's the area around Crowne Plaza New Orleans French Qtr - Astor like?
Crowne Plaza New Orleans French Qtr - Astor is in French Quarter, a short 1-minute walk from Canal at Bourbon Stop and 11 minutes' walk from Caesars New Orleans Casino. The local area is considered walkable, as well as being good for shopping.
Crowne Plaza New Orleans French Qtr - Astor Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Jan 2025
Perfect location
Perfect location. Property was clean and staff pleasant. Only complaint is parking not addressed on website. It's either valet or find your own (off site) garage. Not an issue but would have been nice to know in advance.
Chris
Chris, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Jan 2025
Stay was nice, didn’t get enough towels on days 2 and 3. No bath mat on second day and no hand or wash clothes or bath mat on third day.
Kathryn
Kathryn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Location, Location, Location!
I give this hotel an overall 5 stars for the price and location. The room is satisfactory and the beds are comfortable. The price is very reasonable and you cannot beat the location if you want to be in the French Quarter near Bourbon Street and steps away from transit. This is my second stay here and when I come next, I will stay here again.
Jodie
Jodie, 6-night family trip
Verified Hotels.com guest review
2/10 Poor
2 Jan 2025
SAVE YOUR MONEY
Unfortunately our stay was on New Year’s Eve. God bless the victims and their families. This hotel service started awful. We had to park our vehicle 5 blocks away and walk to the hotel. The water in the room was cold. There was no towels. We made several attempts to contact the front desk by phone with no answer. We fiscally had to go to the front desk to ask for towels that finally made it to our room 1 hour later. We visit New Orleans 20 times a year this experience was awful.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
New Years Eve
We had a great time. The only down fall was the water was cold.
Tiffany
Tiffany, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Jan 2025
Poor service overall
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Ceanna
Ceanna, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 Jan 2025
Edgar
Edgar, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Great stay!
Awesome location! Right next to Bourbon street. The only issue is parking to register is difficult, you have to park on the Canal street in front of the hotel, and most of the time you will be parked in the right lane of traffic. You will have to use the valet parking.
Robert
Robert, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Shawntee
Shawntee, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2024
Kinda
The room was pretty run down. Cracked tiles in the bathroom in the shower and the floor. The beds we agreed were not comfortable and the bedding was extremely thin. We didnt sleep well because we were cold. The faucet in the restroom sprayed all over when the water was running. At times there was a line for the elevator, which could be frustrating. If your room is on the Bourbon Street side, its rather loud. I would suggest bringing a white noise machine just in case. It really helped. There were street performers out there all day and well into the night. Sounded like a marching band, but with added drumming on 5 gallon buckets. While i felt safe in the hotel, there was shooting right outside the hotel as we were checking out. Not the fault of the hotel, but scary. Parking is not included and its valet only at $49 per day. Ridiculous! We had to park in a garage blocks away to maje it affordable. Due to the valet, there is chronic congestion at the entrance. The check in line was LONG at lost times of the day.
Dustin
Dustin, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
30 Dec 2024
Joseph F
Joseph F, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
30 Dec 2024
First of all the lobby area was beautiful and the valet staff were great. The front desk staff were very friendly and helpful but the room felt like I was at a MOTEL 6. No shower gel, no lotion. I had to ask for towels the second day and the room smelled old and musty! I will probably not stay here again
Ora
Ora, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2024
Good stay overall
Tony
Tony, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2024
It was a no fuss hotel. Older room not renovated. Location was amazing though. Service was great. Very accommodating.
It wouldn’t hurt to have an update.
Overall good place!
Devon
Devon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Cool hotel. Great location. Would stay again!
Brittany
Brittany, 5-night trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2024
Saints & Bourbon St
Hotel is old but convenient on the corner of Canal and Bourbon St. Walking distance to everywhere. Valet parking was a pain initially because hotel didn't give clear instructions. Overall stay was good because you are going out and not staying in such as a Spa. Valet pickup was a breeze. Recommend going nezt door to buy drinks like water because you can't get them from the hotel. Also one note restaurant and bar are not part of hotel but were great.
Troy
Troy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Nice hotel and great location.
Was in New Orleans for a college football bowl game. Got a really good price on Hotels.com. Location was downtown at Canal St. and Bourbon St. Paid for parking, so I didn't have to drive atound downtown. Had to wait 15 minutes before I could unload my luggage with the valet. Hotel was excellent and very clean. Room was nice but bed was a little too firm. Checkout went smoothly but had to wait about 20 minutes for valet to bring my car around. You can't call downstairs to have your car brought around. You have to visit the valet stand, then wait.
Dana
Dana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Leigh
Leigh, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Penny
Penny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
I was wonderful. The hotel is beautiful. Only thing is our perfume and cologne was missing.
Demetri
Demetri, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
incredible hotel with connecting bar and restauraunt . balcony view was great . walking distance from everything
David
David, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
Great location and helpful staff.
The facility is old and shower is not working too well. Faucet is leaking. Coffee machine didnot work
Yanmin
Yanmin, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Close to everything!
We booked for Christmas vacation! It is an older hotel, beds seem to be smaller than a queen and bathroom was not cleaned good. Other than that for the price it was a great stay and close to everything. We would book here again. We never used our truck to go anywhere. We did learn this area is more for adults only so not much for our 14 yr old to do.