Park Plaza London Waterloo, London

All properties in London, England, United Kingdom

Premium bedding, minibar, in-room safe, desk

Shower, rainfall showerhead, designer toiletries, hair dryer

Overview
Rooms
Location
Amenities
Policies

4-star hotel with spa, near Florence Nightingale Museum

8.4/10 Very good

1,005 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Gym

Non-smoking

Air conditioning

6 Hercules Road, London, England, SE1 7DP

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms

For families

Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities

Room options

About this area

What's nearby

In London City Centre
London Eye - 12 min walk
Big Ben - 13 min walk
Trafalgar Square - 23 min walk
Leicester Square - 28 min walk
Buckingham Palace - 28 min walk
The Shard - 28 min walk
St. Paul's Cathedral - 29 min walk
Piccadilly Circus - 30 min walk
London Bridge - 33 min walk
The British Museum - 35 min walk

Getting around

London (LCY-London City) - 34 min drive
Heathrow Airport (LHR) - 47 min drive
London (LTN-Luton) - 48 min drive
Gatwick Airport (LGW) - 84 min drive
London Waterloo Station - 10 min walk
London (QQW-Waterloo Train Station) - 11 min walk
London Waterloo East Station - 13 min walk
Lambeth North Underground Station - 6 min walk
Waterloo Underground Station - 11 min walk
Southwark Underground Station - 14 min walk

Restaurants

The Hercules, Lambeth - 1 min walk
Florentine Restaurant & Bar - 1 min walk
The Crown & Cushion - 3 min walk
Pizza Pilgrims - 6 min walk
Pret a Manger - 2 min walk

About this property

Park Plaza London Waterloo

Park Plaza London Waterloo offers a great location, putting you within a 15-minute walk of London Eye and Big Ben. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Lambeth North Underground Station is 6 minutes and Waterloo Underground Station is 11 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)

Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

494 rooms
Arranged over 13 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (GBP 50.00 per night)
Off-site parking within 0.3 mi (GBP 20 per day)

Other information

Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)

Working away

Business centre
Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 2016
Terrace
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)

Languages

English
French
German
Italian
Portuguese
Spanish

Room amenities

Be entertained

48-inch LED TV
Films for purchase

Home comfort

Climate-controlled air conditioning and heating
Minibar
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding

Freshen up

Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer (on request)

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs

Special features

Spa

Mandara has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

English breakfast is offered for an extra charge of approximately GBP 21.00 for adults and GBP 21.00 for children

Parking

Self-parking costs GBP 50.00 per night
Parking is available off-site and costs GBP 20 per day (0.3 mi away)

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a smoke detector on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Park Plaza London Waterloo Hotel

Park Plaza Waterloo Hotel

Park Plaza Waterloo

Park Plaza London Waterloo Hotel

Park Plaza London Waterloo London

Park Plaza London Waterloo Hotel London

Frequently asked questions

Does Park Plaza London Waterloo offer free cancellation for a full refund?

Yes, Park Plaza London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Park Plaza London Waterloo?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Park Plaza London Waterloo?

Yes, there's an indoor pool.

Are pets allowed at Park Plaza London Waterloo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Park Plaza London Waterloo?

Yes. Self-parking costs GBP 50.00 per night.

What are the check-in and check-out times at Park Plaza London Waterloo?

You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Park Plaza London Waterloo and nearby?

Park Plaza London Waterloo has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Park Plaza London Waterloo?

Yes, there's an on-site restaurant.

What's the area around Park Plaza London Waterloo like?

Park Plaza London Waterloo is in London City Centre, a short 6-minute walk from Lambeth North Underground Station and 12 minutes' walk from London Eye. Travellers say that this hotel is in a good location.

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness