Riviera Cancun Golf Resort - 24 min drive - 17.8 km
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Cozumel Intl. Airport (CZM) - 31.1 miles/50.1 km
Restaurants
Grand Lobby Bar - 14 min drive
Grand Central Buffet - 16 min drive
Agave Mexican Cuisine - 17 min drive
The Grill - 17 min drive
Cusco - 17 min drive
About this property
Hilton Cancun, an All-Inclusive Resort
Hilton Cancun, an All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of Moon Palace Golf Club. 2 outdoor pools provide fun for everyone, and guests can also take advantage of a fitness center and a steam room. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include 2 poolside bars, a free water park, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues
Languages
English, Spanish
At a glance
Hotel size
714 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets allowed (dogs only, 1 total, up to 51 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite self parking
Free secured onsite valet parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
2 poolside bars
Restaurant
Bar/lounge
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Playground
Trampoline
Paddleboard on site
What to do
On a private beach
Kayaking
Paddleboard on site
Access to nearby outdoor pool
Ecotours nearby
Snorkeling nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Paddleboard on site
Facilities
Built in 2021
Safe-deposit box at front desk
Garden
Terrace
Fitness center
2 outdoor pools
Free water park
Arcade/game room
Steam room
Waterslide
Banquet hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-width doorways
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes
Sleep well
Hypo-allergenic bedding
Free rollaway/extra bed
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Azulinda Lobby Bar - Onsite lobby lounge.
Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.
Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Luce - This restaurant serves dinner only. Open daily.
Maxal - This restaurant serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Renovations and closures
The following facilities or services will be unavailable from November 28 2024 to December 7 2024 (dates subject to change):
One of the swimming pools
Pets
Pets are allowed for an extra charge of MXN 1100 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property
Frequently asked questions
Does Hilton Cancun, an All-Inclusive Resort offer free cancellation for a full refund?
Yes, Hilton Cancun, an All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Cancun, an All-Inclusive Resort?
Yes, there are 2 outdoor pools and a children's pool. One of the pools will be unavailable from November 28 2024 to December 7 2024 (dates subject to change).
Are pets allowed at Hilton Cancun, an All-Inclusive Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 51 lbs per pet. There's a charge of MXN 1100 per accommodation, per stay. Food and water bowls are available.
Is parking offered on site at Hilton Cancun, an All-Inclusive Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hilton Cancun, an All-Inclusive Resort?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hilton Cancun, an All-Inclusive Resort and nearby?
Have fun with onsite activities like kayaking and cycling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and a private beach. Hilton Cancun, an All-Inclusive Resort also has a steam room and an arcade, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hilton Cancun, an All-Inclusive Resort?
Yes, there's an onsite restaurant, Azulinda Lobby Bar.
What's the area around Hilton Cancun, an All-Inclusive Resort like?
Hilton Cancun, an All-Inclusive Resort is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers give top marks for the property's prime location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 24, 2024
Victor
Victor, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
Wonderful hotel
It’s our second time staying here. Overall wonderful hotel. Alexis at the maxal restaurant was exceptional. I’ve never met anyone so attentive and courteous 👍👍👍
Boram
Boram, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
Zalak
Zalak, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Wendy
Wendy, 4-night trip
Verified Travelocity guest review
10/10 Exceptional
Aug 29, 2024
Great location good service amazing staffing
adam m
adam m, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
NABIL
NABIL, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Beautiful place! Had the best time! Would definitely go again!
Jessica
Jessica, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Excelent Place
Jairo
Jairo, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 27, 2024
Large property. Short stay but beautiful views and food was food
MARLY
MARLY, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Sid
Sid, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Todo me gustó menos la parte de la playa, el mar es de color café como sucio y no pude disfrutar el mar.
Alexandra
Alexandra, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 27, 2024
AVAREGE
Sergey
Sergey, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Wun Ki
Wun Ki, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Awesome Hilton property. Went in August 2024. Clean, well kept, new. Saw 2 insects in 7 days. Good food options, very safe and kid friendly. 10/10 experience.
Akash
Akash, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Alicia
Alicia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Excellent resort!
Julio
Julio, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Loved the Hilton. Every time I am in Mexico I stay at the Hilton. So clean and so much fun!
Victoria
Victoria, 4-night family trip
Verified CheapTickets guest review
10/10 Exceptional
Aug 23, 2024
I stayed at this resort for seven days and had an amazing experience. The staff were exceptionally friendly and welcoming, and the food was consistently delicious. The resort also offered a variety of fun activities throughout each day, ensuring there was always something enjoyable to do. I would highly recommend this place to anyone looking for a memorable vacation. A perfect getaway!
Roman
Roman, 7-night trip with friends
Verified Expedia guest review
4/10 Fair
Aug 23, 2024
Food is terrible. This is not Cancun, Cancun is 40 minutes away.
Antonio
Antonio, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Pedro is the best waiter ever and the entertainment staff
Letta
Letta, 5-night family trip
Verified Expedia guest review
6/10 Good
Aug 22, 2024
Marina
Marina, 6-night trip
Verified Expedia guest review
2/10 Poor
Aug 21, 2024
Jeremy
Jeremy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Amazing! Staff was very kind and the food was delicious. Property is kept very clean and up to date. Will be booking again!