Santana Row Shopping Center - 6 min drive - 7.2 km
CSU San Jose State University - 7 min drive - 5.2 km
Getting around
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 4 min drive
San Carlos, CA (SQL) - 28 min drive
Oakland, CA (OAK-Oakland Intl.) - 43 min drive
Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
San Jose College Park Station - 4 min drive
Santa Clara Station - 6 min drive
Tamien Station (Caltrain) - 7 min drive
Gish Station - 7 min walk
Mineta Airport Station - 10 min walk
Karina Court Station - 19 min walk
Restaurants
4th Street Bowl - 8 min walk
Bay 101 - 3 min drive
Starbucks - 17 min walk
House of Genji - 7 min walk
La Victoria Taqueria - 9 min walk
About this property
Extended Stay America Suites San Jose Downtown
At Extended Stay America Suites San Jose Downtown, you'll be within a 10-minute drive of SAP Center at San Jose and San Jose Convention Center. Free perks include WiFi, self-parking and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Santana Row Shopping Center and Winchester Mystery House are within a short drive. The property is only a short walk to public transportation: Gish Station is 7 minutes and Mineta Airport Station is 10 minutes.
Languages
English
At a glance
Hotel size
152 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10 PM
Express check-out available
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:30 AM - noon
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (21 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Use of nearby fitness centre
Services
Front desk (limited hours)
Laundry facilities
Facilities
Built in 1997
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
More
Housekeeping (on request)
Fees & policies
Optional extras
Housekeeping is offered for an extra charge of USD 10 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Extended Stay America Aparthotel San Jose Downtown
Extended Stay America San Jose Downtown
Extended Stay America San Jose Downtown Aparthotel
Extended Stay America San Jose Downtown Hotel
Extend Stay America Jose
Extended Stay America San Jose Downtown
Extended Stay America Suites San Jose Downtown Hotel
Extended Stay America Suites San Jose Downtown San Jose
Extended Stay America Suites San Jose Downtown Hotel San Jose
Frequently asked questions
Does Extended Stay America Suites San Jose Downtown offer free cancellation for a full refund?
Yes, Extended Stay America Suites San Jose Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites San Jose Downtown?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites San Jose Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites San Jose Downtown?
Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Extended Stay America Suites San Jose Downtown?
No, this hotel doesn't have a casino, but Casino M8trix (15-min walk) is nearby.
Does Extended Stay America Suites San Jose Downtown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Extended Stay America Suites San Jose Downtown like?
Extended Stay America Suites San Jose Downtown is in Rosemary, a short 4-minute drive from San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) and 15 minutes' walk from Casino M8trix.
Extended Stay America Suites San Jose Downtown Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Fair
16 Dec 2024
Bad Stay
It was not great at all. The shower does not stop completely which made me hard to sleep at night due to water noise. The sink in the bathroom clogged as soon as I used water. Our neighbors were loud at night too. The pictures on the website looked decent so I didn't expect none of these...
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
William
William, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Jeff
Jeff, 1-night trip
Verified Hotels.com guest review
2/10 Poor
8 Oct 2024
Alisa
Alisa, 1-night business trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
no commit
Anthony
Anthony, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
1 Oct 2024
It was awesome.
Taelor
Taelor, 1-night business trip
Verified Expedia guest review
2/10 Poor
25 Sept 2024
Nicholas
Nicholas, 3-night trip
Verified Hotels.com guest review
2/10 Poor
25 Aug 2024
Worst place ever. They key card will not work the next day you have to comeback to the lobby and tell them about the cards so they re put the card system for it to work again. I stayed for 7 days i ask the frint desk if someone can clean are room and they said we get a free cleaning every 2 weeks if you stayed less than that they will charge you. Theres like cockroaches in the restroom,,kitchen,bed. If you cancel the room theres a 1 day fee and more charges. Worst stay ever i regret for paying $900 for this 7 days staying there.
ADELBERT
ADELBERT, 7-night romance trip
Verified Expedia guest review
4/10 Fair
19 Aug 2024
Very dirty- hallways smell like urine and other strong smoke of a certain substance Lots of people hanging out in the parking lot doing drugs. Screaming inside of one room and loud inappropriate noises coming out of another Felt very unsafe for me and my daughter. The only positive was that the staff was nice and helpful
Christine
Christine, 3-night trip
Verified Expedia guest review
2/10 Poor
7 Aug 2024
Brandon
Brandon, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
18 July 2024
Not a good experience ...
Room was not clean, poorly maintained fixtures (broken light cover in bathroom), lots of deferred maintainence throughout room ...
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
16 July 2024
Paulina
Paulina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 July 2024
Belen
Belen, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 June 2024
Found a huge bug in my bed the next morning. Disgusting.
Alexia
Alexia, 1-night romance trip
Verified Expedia guest review
8/10 Very good
13 June 2024
Staff were amicable. Quick check in / check out. Room was clean, little musty. Shower needs some TLC. Located in a fairly decent place with access to amenities and stores within few min drive. Plenty of parking in the lot, secured by gate.
Nathan
Nathan, 1-night business trip
Verified Expedia guest review
6/10 Good
21 May 2024
Amanda
Amanda, 1-night trip
Verified Expedia guest review
2/10 Poor
19 May 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
13 May 2024
the service is poor
YUN
YUN, 3-night trip
Verified Expedia guest review
2/10 Poor
9 May 2024
Do yourself a favor and stay away from this filth
Where do I start... The only good thing at this hotel was the front desk stuff. They were super polite and apologetic of the hotel's condition. It seems this hotel caters to homeless population that stays there long-term. Why they also rent out the rooms to guests daily is beyond me. We initially paid for 5 nights as we needed the accommodation in the area but ran away the very next morning. That there was garbage strewn out in the coridors and bad smell in the hallway was, I thought, tolerable. But our room (#146) had foul smell, like garbage, and it did not go away even after airing it out. Shower barely got warm and the noise was intolerable: it continued through the night and there was also something going off at 1am right in front of our room in the hallway. I was terrified. I've rarely had such bad experience. The nail in the coffin was two cockroaches that were roaming in our living room in the morning so we ran away almost screaming vowing never to return. This hotel needs help!