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Tru by Hilton Katy Houston West

2.5 star property
Hotel convenient to Katy Mills Mall
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Katy Houston West

Lobby sitting area
Front of property - evening/night
Desk, laptop workspace, blackout curtains, soundproofing
Business centre
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Gym
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/games room
  • Computer station
  • Snack bar/deli
  • ATM/banking services
  • Microwave in a common area
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is AU$158
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Houston/Katy

Pool
Free breakfast
Pet-friendly
Free parking
8.8 out of 10, Excellent, (1013)
The price is AU$167
includes taxes & fees
20 Jan - 21 Jan 2025
Hyatt Place Houston/Katy
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About the area

Map
200 Ernstes Road, Katy, TX, 77494

What's nearby

  • Katy Grand - 2 min drive - 1.8 km
  • Memorial Hermann Katy Hospital - 2 min drive - 1.8 km
  • Typhoon Texas - 4 min drive - 4.1 km
  • Katy Mills Mall - 5 min drive - 4.5 km
  • Katy Park - 8 min drive - 6.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 44 min drive
  • Houston, TX (EFD-Ellington Field) - 52 min drive
  • Houston William Hobby Airport (HOU) - 59 min drive

Restaurants

  • ‪Times Square Entertainment - ‬18 min walk
  • ‪Main Event Entertainment - ‬10 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪The Alley - ‬2 min drive

About this property

Tru by Hilton Katy Houston West

When you stay at Tru by Hilton Katy Houston West, you'll be within a 10-minute drive of Katy Mills Mall. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and continental breakfast on weekdays between 6:00 AM and 10:00 AM. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Horse riding nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2020
  • ATM/banking
  • Television in common areas
  • Fitness centre
  • Arcade/games room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Frequently asked questions

Does Tru by Hilton Katy Houston West offer free cancellation for a full refund?
Yes, Tru by Hilton Katy Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Katy Houston West?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Katy Houston West?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Tru by Hilton Katy Houston West?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Katy Houston West and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Enjoy amenities such as a fitness centre and an arcade.
What's the area around Tru by Hilton Katy Houston West like?
Tru by Hilton Katy Houston West is a short 10-minute walk from Main Event and 18 minutes' walk from Times Square Entertainment.

Tru by Hilton Katy Houston West Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Bed was comfortable, pillows were not. Bathroom needs a fan, Kleenex was damp and poor quality. Disappointed in breakfast choices. Staff was very pleasant.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Christina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ray, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adilson, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a wonderful stay, staff was friendly and room was clean.
Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, new style.
donna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Belinda, 1-night trip
Verified Hotels.com guest review

6/10 Good

The wash cloth were discussing. The tv did work. I had planned on returning to this hotel on my way back from my trip but cancelled and booked another miles down the road. The wash cloths looked like someone washed the floor with them.
Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable
Julia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Julia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good
Julia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

$250 SCAM
I was charged $250 for a smoking fee and I don’t smoke, I called and was told I needed to speak with a manager however they are not available and no one knows when they will be onsite, I’ve called several times and never got a call back from management, I was emailed this picture and you can clearly see that it is not ashes from a cigarette or cigar
Al-men, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenna, 4-night trip
Verified Hotels.com guest review

6/10 Good

Room was clean. Bathroom tiles looked like they were affixed with Elmer’s glue. The morning breakfast was a waste of time so go somewhere else for breakfast. Trash receptacles were overflowing.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Wrenee, 3-night trip
Verified Hotels.com guest review

6/10 Good

Dogs barking at night.
Sui, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Qingquan, 1-night trip
Verified Expedia guest review

2/10 Poor

Although the property was clean, we were unable to check in until almost 4 o’clock. The poor lady had a lobby full of people waiting to check in and only a select number of rooms available due to the housekeeping being backed up. They were able to provide us one of the rooms at around four, making us late to our event by the time we showered and left the hotel. There were several of us in the group hence the reason we rent more than one room. Prior to leaving for our event around 5, I went back to the front desk to check on the status of the second room, and it was still unavailable. The lady working, then was different from the one when we originally checked in and gave us the excuse that they had a lot of people check out this morning. Which leaves me to believe management did not plan to have adequate staff covering for housekeeping.
Tiffani, 1-night family trip
Verified Expedia guest review