Auckland City Hotel, near SkyCity Casino and Queen Street Shopping District, offers an eco-certified retreat with a coffee shop/cafe and dry cleaning/laundry services. Enjoy local cuisine at Vie Lounge & Eatry for breakfast or dinner, connect to free in-room WiFi, relax at the bar or play billiards. Previous guests praise the helpful staff.
Queen Street Shopping District - 5 min walk - 0.4 km
University of Auckland - 8 min walk - 0.7 km
Princes Wharf - 11 min walk - 1.0 km
Getting around
Auckland (AKL-Auckland Intl.) - 26 min drive
Auckland Remuera Station - 5 min drive
Auckland Britomart Station - 16 min walk
Auckland Grafton Station - 29 min walk
Gaunt Street Tram Stop - 13 min walk
Daldy Street Tram Stop - 16 min walk
Halsey Street Tram Stop - 17 min walk
Restaurants
Ember - 3 min walk
The Original Tony's - 5 min walk
The Albion Hotel - 2 min walk
Katsura Japanese Cuisine - 3 min walk
East - 4 min walk
About this property
Auckland City Hotel
Auckland City Hotel puts you in a great location, within a short 10-minute walk of Sky Tower and Queen Street Shopping District. Guests looking for a bite to eat can visit Vie Lounge & Eatry, which serves local and international cuisine and is open for breakfast and dinner. Also, University of Auckland and SkyCity Casino are within a short 10-minute walk. Fellow travellers say great things about the helpful staff. Public transportation is close by: Gaunt Street Tram Stop is only 13 minutes on foot.
At a glance
DONE
Hotel size
150 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Express check-in available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas (24 hours per day)
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 24 hours per day)
LOCAL_PARKING
Parking
On-site self-parking (NZD 30 per night)
Wheelchair-accessible van parking on site
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Pool table
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2008
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Vie Lounge & Eatry – This restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fondou Cafe – This café specialises in local and international cuisine and serves brunch, lunch and light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: NZD 50 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Parking
Self-parking costs NZD 30 per night
Policies
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland
Frequently asked questions
Does Auckland City Hotel offer free cancellation for a full refund?
Yes, Auckland City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Auckland City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Auckland City Hotel?
Yes. Self-parking costs NZD 30 per night. Electric car charging is available.
What are the check-in and check-out times at Auckland City Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Auckland City Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (4-min walk) is nearby.
What is there to do at Auckland City Hotel and nearby?
Recommended spots to visit include Sky Tower (5-min walk) and Queen Street Shopping District (7-min walk), along with University of Auckland (9-min walk) and Princes Wharf (15-min walk).
Are there restaurants at or near Auckland City Hotel?
Yes, Vie Lounge & Eatry offers local and international cuisine.
What's the area around Auckland City Hotel like?
Auckland City Hotel is in Auckland Central Business District, a short 4-minute walk from SkyCity Casino and 5 minutes' walk from Sky Tower.
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Reviews
Auckland City Hotel Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Location
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, good, and ample with many options. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Breakfast
Restaurant
Value
Bathroom
Lobby
Towns
Reviews
Verified
10/10 Exceptional
25 Mar 2026
The room was quiet, clean and comfortable. The included breakfast was excellent and the location was decent with a short walk to the harbour and dining and shopping opportunities.
Adrienne
Adrienne, 3-night trip
Verified
10/10 Exceptional
25 Mar 2026
Well located hotel, close to the attractions, being able to do everything on foot. Very good area for restaurants and shops. Safe and quiet. It also has a stove, microwave, toaster and coffee maker, useful amenities so you don't want to go out at night to eat.
alan
alan, 3-night trip
Verified
10/10 Exceptional
1 Mar 2026
Great room
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
7 Feb 2026
Clean room, large room, friendly and helpful staff. Perfect location!
Niamh
Niamh, 3-night trip
Verified
10/10 Exceptional
9 Feb 2026
Staff are very helpful especially in helping us find a near parking.
Roel
Roel, 2-night trip
Verified
8/10 Very good
10 Feb 2026
Great hotel with onsite restaurant and cafe. Very clean and staff very accommodating. Hotel is central and a 15 minute walk to the pier and/or the ferry or cruise terminal.
Julia
Julia, 7-night trip
Verified
10/10 Exceptional
13 Jan 2026
Great location, spacious and well equipped room.
Alice
Alice, 3-night trip
Verified
10/10 Exceptional
2 Apr 2026
Staff were friendly and helpful. We were able to get a late check out which was much appreciated. The hotel and room were clean, the bed was very comfortable. Someone on previous review said the towels stank and I found that to be true. I like the old building. Location was ok. 4 or so blocks from the Sky Tower.
Jodene
Jodene, 2-night trip
Verified
8/10 Very good
13 Dec 2025
Clean, breakfast was great, great location
Katie
Katie, 5-night trip
Verified
10/10 Exceptional
16 Jan 2026
Front desk staff were friendly and very helpful. Excellent buffet breakfast with lots of options. Very convenient location.
Brent
Brent, 3-night trip
Verified
10/10 Exceptional
16 Mar 2026
Clean room
Philip
Philip, 2-night trip
Verified
8/10 Very good
4 Feb 2026
Clean room, friendly efficient staff. Convenient location.Paid parking available
Joy
Joy, 1-night trip
Verified
8/10 Very good
7 Feb 2026
Overall great, clean room, nice breakfast & easy parking. the room was very hot (February) and air conditioner unit didn’t cool the room effectively - was difficult to fall asleep.
Alesha
Alesha, 1-night trip
Verified
8/10 Very good
31 Jan 2026
Clean room, suitable for its purpose. Staff were helpful. Great little coffee ☕ shop inside it, but separate as a business. And when I say little, I mean little. Two tables in & out 😜. Nice staff there too & good coffee ☕.
Paulo
Paulo, 2-night trip
Verified
8/10 Very good
4 Jan 2026
Good location. Bug room
MARCELO
MARCELO, 5-night trip
Verified
8/10 Very good
3 Jan 2026
The room was serviced every day furniture could be better room was cool and staff great service cant say more about staff very
lindarose
lindarose, 3-night trip
Verified
8/10 Very good
20 Sept 2025
Well located hotel for show venues and restaurants
Barrie
Barrie, 2-night trip
Verified
10/10 Exceptional
11 Oct 2025
Awesome location. Great vibes.
George
George, 1-night trip
Verified
10/10 Exceptional
15 July 2025
Easy to book the accommodation and it is clean, the staff are very helpful and hospitable.
Nelson Junior
Nelson Junior, 1-night trip
Verified
10/10 Exceptional
22 Oct 2025
Concert trip
Excellent location, close to town. Staff are awesome, very welcoming and helpful.
D C
D C, 2-night trip
Verified
10/10 Exceptional
27 Sept 2025
Nice and tidy room with super friendly staff
Jenna
Jenna, 1-night trip
Verified
10/10 Exceptional
18 Oct 2025
Big room with a couch in it, great shower, very clean
Tina
Tina, 1-night trip
Verified
6/10 Good
29 Nov 2025
Rooms were nice AC very noisy.
Scott
Scott, 1-night trip
Verified
8/10 Very good
25 Sept 2025
Nice tidy property in the CBD, close to SkyCity attractions, good restaurants and public transport. Friendly and helpful staff.
Rebecca
Rebecca, 2-night trip
Verified
10/10 Exceptional
31 July 2025
Everything was perfect and I really loved the proximity with Skytower.
The dinner was perfect too.