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Hilton Garden Inn Guatemala City

4.0 star property
Hotel with restaurant, near Oakland Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Guatemala City

Reception
Room, 2 Double Beds, City View
Front of property
Bar (on property)
Meeting facility

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Gym
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • 24-hour business centre
  • 12 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Corner/local shop
Feel at home
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The price is AU$162
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is AU$125
includes taxes & fees
23 Dec - 24 Dec
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About the area

Map
13 Calle 7 65 Zona 9, Guatemala City, 01009

What's nearby

  • U.S. Embassy in Guatemala - 11 min walk - 1.0 km
  • Embassy of Mexico in Guatemala - 12 min walk - 1.1 km
  • La Aurora Zoo - 14 min walk - 1.2 km
  • Oakland Mall - 14 min walk - 1.2 km
  • Paseo Cayala - 7 min drive - 7.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪El Cafetal - ‬4 min walk
  • ‪Gianni‘s - ‬4 min walk
  • ‪Yi-Hou - ‬2 min walk
  • ‪Cheers Sport Bar - ‬2 min walk

About this property

Hilton Garden Inn Guatemala City

At Hilton Garden Inn Guatemala City, you'll be within a 10-minute drive of Paseo Cayala and La Aurora Zoo. Guests can visit the fitness centre for a workout or grab a bite to eat at Garden Grille & Bar, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 109 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free reception (selected days)
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • 12 meeting rooms
  • Computer station
  • Conference space (2239 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Portable shower seat
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.40 for adults and USD 7.70 for children
  • Late checkout can be arranged for an extra charge of USD 45.00 (subject to availability)

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hilton Garden Inn Guatemala City offer free cancellation for a full refund?
Yes, Hilton Garden Inn Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Guatemala City?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hilton Garden Inn Guatemala City?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Guatemala City?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge of USD 45.00 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Garden Inn Guatemala City and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hilton Garden Inn Guatemala City?
Yes, Garden Grille & Bar offers international cuisine.
What's the area around Hilton Garden Inn Guatemala City like?
Hilton Garden Inn Guatemala City is in Zona 9, a short 14-minute walk from La Aurora Zoo and 7 minutes' walk from Plaza Fontabella Shopping Center.

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

Manuel d Galvez, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was super great and accommodating with my mom who has a physical disability.
Deirdre, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel in one of the best areas in Guatemala City
Virgilio, 1-night trip
Verified Expedia guest review

6/10 Good

The bathroom has two drain, one in the shower area and the other one next to the the toilet. Once you start showering all the water comes out on the next to the toilet so once you done showering and step out off the shower, you step in to a pool of water. All floors area in the bathroom is full of water. When I check it out in the morning the guy ask me if everything was okay, I told him about the issue in the bathroom and he knew about that issue already it looks like they have not fixed for a long time. For that I give them one star.
Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

All went well, friendly and nice
Angely, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good customer service
Elmer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Yuderka, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was wonderful. Staff were super friendly and available. The hotel itself was always clean, both inside and around the property. The rooms were beautiful and priced right. Most definitely staying here again. Originally we had broken our trip into two parts. We were staying at a different hotel on the way back to the city but we loved this hotel so much we cancelled our other booking and booked the Wyndham again. The breakfast is a nice bonus. We were there for 7 days and the variation of breakfast foods was good. We were originally worried it would be the same dishes everyday but they changed it up. We appreciated that! The location of this hotel is also good. Very easy to get to different areas of the city in a reasonable time. Great stay!
Deborah Mejia De, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel.
Sergio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, the staff was very nice and helpful
Laura V, 1-night trip
Verified Expedia guest review

4/10 Fair

Coralia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy limpio. El hotel muy bonito y el staff muy amable . Muy seguro me encantó hospedarme allí!!
Marja, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean and staff were amazing.
Mario, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Julia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staf service perfec
Donato, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Todd, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Never go where you are not welcome.
This was a family trip, ...Marco Tulio at front desk total unfriendly, limit to say "no rooms available, checking is at 3 pm"...didnt even mention expedia status which was our hope to get room at 1 pm that we show up....road trip with 3 yrs and 7 yrs old girls and 1 didnt feel well, which was the reason we had to finish our trip abruptally the next day. By the way, there is no hot water un room 207, however Javier got ud another room, thx Javier, you rock!
Carlos, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Daisy, 1-night trip
Verified Expedia guest review

6/10 Good

Staff were friendly and gave us an early check in.The room was ugly and had a bad smell. It was convenient to the airport. The restaurant had a pretty extensive menu and the food was o.k.
Lisa, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Ann's excellent customer service. I've stayed here several times and each time service had been outstanding. The restaurant and staff provide outstanding service and the selections are exquisite. Love this hotel. Very reasonably priced considering the excellent service and very, very clean rooms. It's also very close to the airport. On a Saturday morning it only took me 8 minutes to get to the airport. Love it.
Marjorie, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean
Angelina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The front desk staff was very nice. We were referred to an excellent restaurant across the street. They got us a cab to the airport early the next morning. Very efficient. The room was spacious and very clean.
Roylynn, 1-night romance trip
Verified Expedia guest review