Guests
All properties in Graz, Styria, Austria

Hotel Mercure Graz City

City-center Graz hotel with bar/lounge

  • Free WiFi
From
A$116

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Junior Suite, 1 Double Bed - Guest Room
  • Junior Suite, 1 Double Bed - Guest Room
  • Junior Suite - Bathroom
  • Standard Twin Room, 1 Double or 2 Single Beds - Bathroom
  • Junior Suite, 1 Double Bed - Guest Room
Junior Suite, 1 Double Bed - Guest Room. Image 1 of 63.
1 / 63Junior Suite, 1 Double Bed - Guest Room
Lendplatz 36-37, Graz, 8020, Styria, Austria
8.8.Fabulous.
  • Wifi is good Laundy is good Location is excelent Room location not so good there are 3…

    Jan. 18, 2020

  • Extremely comfortable hotel located in the centre of Graz, very friendly staff.

    Aug. 10, 2021

See all 108 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 143 smoke-free guestrooms
    • Daily housekeeping
    • Breakfast available
    • Bar/lounge
    • Fitness center
    • Self parking

    For families

    • Sofa bed
    • Private bathroom
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer
    • Blackout drapes/curtains

    What’s around

    • In Lend
    • Farmer's Market on Lendplatz - 1 min walk
    • Graz Old Town - 4 min walk
    • Mariahilf Church - 5 min walk
    • Murinsel - 6 min walk
    • Graz Art Museum - 7 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Twin Room, 1 Double or 2 Single Beds
    • Privilege, Room, 1 Queen Bed
    • Junior Suite, 1 Double Bed

    What’s around

    Landmarks

    • In Lend
    • Farmer's Market on Lendplatz - 1 min walk
    • Graz Old Town - 4 min walk
    • Mariahilf Church - 5 min walk
    • Murinsel - 6 min walk
    • Graz Art Museum - 7 min walk
    • Graz Museum - 8 min walk
    • Schlossberg Cable Car - 9 min walk
    • Franciscan Church - 9 min walk
    • Graz Clock Tower - 9 min walk
    • Graz Main Square - 11 min walk

    Getting around

    • Graz (GRZ-Thalerhof) - 13 min drive
    • Graz (GGZ-Graz Central Rail Station) - 12 min walk
    • Graz Central Station - 15 min walk
    • Graz Puntigam Station - 8 min drive
    map
    See on map
    Lendplatz 36-37, Graz, 8020, Styria, Austria

    At a glance

    Hotel size

    • This hotel has 143 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3 PM-noon
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Covered onsite self parking (EUR 15 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Fitness facilities
    • Sauna

    Working away

    • Business centre
    • Conference space
    • Conference space size (feet) - 807
    • Conference space size (meters) - 75
    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Lift
    • Safe-deposit box at front desk
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • Croatian
    • English
    • German
    • Hungarian
    • Slovenian

    In the room

    Home comforts

    • In-room climate control (air conditioning)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Sofa bed

    Freshen up

    • Private bathroom
    • Hair dryer

    Be entertained

    • LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 16 years of age.

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 16.00 per person (approximately)
    • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 9.00 per pet, per night
    • Service animals exempt from fees

    ParkingPay at property

    • Covered self parking costs EUR 15 per day
    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector and a security system on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

    Also known as

    • Hotel Mercure Graz City
    • Mercure Graz City
    • Accor Graz City
    • Hotel Mercure Graz City Graz
    • Hotel Mercure Graz City Hotel
    • Hotel Mercure Graz City Hotel Graz

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Mercure Graz City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15 per day. Parking spots may be limited.
    • Yes, cats and dogs are welcome. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3 PM - noon. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
    • Yes. Nearby restaurants include The Hungry Heart (3-min walk), Miles Jazz Bar (4-min walk), and Brot & Spiele (4-min walk).
    • No, this hotel doesn't have a casino, but Casino Graz (13-min walk) is nearby.
    • Hotel Mercure Graz City has a sauna and a fitness center.
    8.8.Fabulous.
    • 8.0.Very good

      The only disappointing thing I could write about is the cleaning service. There was some kind of dirt on the floor near the window, which could easily be vacuum cleaned, but it was not removed for 3 days!

      3 night family trip, Aug. 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Gerne wieder

      Hotels.com liegt nahe der Altstadt. Gutes Frühstück. Leider teuer beim Parken.

      Ulrich, 2 night trip, Jul. 29, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Eigentlich immer gut

      Ich bin Öfters im Mercure und es war immer gut. Nur diesmal hat die Fernbedienung des TVs nicht funktioniert und zugleich hat auch noch das WLAN nur sporadisch funktioniert. Wäre das nicht gewesen könnte ich das Mercure nur empfehlen.

      2 night business trip, Apr. 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel in Graz

      Corona madness in the world - mannaged perfect by the hotel - great staff -all of them - breakfast top delicious - I must recommend all travelers

      Steen Peter, 1 night business trip, Dec. 27, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Besonders hervorzuheben ist das Servicepersonal im Frühstücksbereich, freundlich, hilfsbereit, und bemüht.

      Christian, 2 night trip, Sep. 17, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fab!!

      Fab!!

      george, 2 night trip, Mar. 3, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      pretty good, nothing to complain... ... ... ... ...

      1 night business trip, Oct. 16, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      very good

      very good

      george, 2 night trip, Jul. 12, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Comfortable stay.

      Clean comfortable and quiet. Walking distance of town centre restaurants and shops.

      Ian, 4 night business trip, Jul. 7, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent location, comfortable room, good breakfast, helpful staff and convenient to all places of interest in Graz

      5 night trip, May 12, 2019

      Verified Expedia guest review

    See all 108 reviews