Penticton, BC (YYF-Penticton Regional) - 65 min drive
Restaurants
McDonald's - 1 min walk
Tokyo 1 Asian Buffet Bar - 5 min walk
Red Robin - 6 min walk
Starbucks - 10 min walk
A&W Restaurant - 1 min walk
About this property
Sandman Hotel & Suites Kelowna
Enjoy your visit to Kelowna with a stay at Sandman Hotel & Suites Kelowna. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. The comfortable beds and helpful staff get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
220 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-out available
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Personal watercraft (motorised)
Free use of nearby fitness centre
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Downhill skiing nearby
Waterskiing nearby
Snowboarding nearby
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 to 25 per person
Renovations and closures
The property will be renovating from 1 October 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Friday and Saturday:
Indoor pool
Hot tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Indoor pool
Hot tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna
Frequently asked questions
Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?
Yes, Sandman Hotel & Suites Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sandman Hotel & Suites Kelowna?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sandman Hotel & Suites Kelowna?
Yes, there's free self parking.
What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Sandman Hotel & Suites Kelowna?
No, this hotel doesn't have a casino, but Lake City Casino (5-min drive) is nearby.
What is there to do at Sandman Hotel & Suites Kelowna and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Sandman Hotel & Suites Kelowna also has a fitness centre.
Are there restaurants at or near Sandman Hotel & Suites Kelowna?
Yes, there are 2 on-site restaurants.
What's the area around Sandman Hotel & Suites Kelowna like?
Sandman Hotel & Suites Kelowna is in Dilworth Mountain Estates, a short 3-minute walk from Orchard Park Mall and 5 minutes' walk from Orchard Park Shopping Centre. Travellers say that this hotel is in a good location.
Sandman Hotel & Suites Kelowna Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
11 Jan 2025
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2024
Ok stay
The stay overall was pretty good, considering they are in the middle of a Renovation, the pool was unavailable, we stayed there back in June and it was also down then which was disappointing, as i had my grandson with me on this trip and he loves the pool. We may consider a different option next trip.
Robert A
Robert A, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
18 Dec 2024
Would not recommend
Run down. Door didn't close to the room without a shove and security door next to our room to the outside didnt lock.
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
The housekeeping dtagf did not even enter my room once during my stay. No clean towels, coffee sugar etc in room for next day.. When I informed front desk ghey did not csre at all
Jeanette
Jeanette, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Dec 2024
Jeanette
Jeanette, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
10 Dec 2024
Tony
Tony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Aileen
Aileen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Dale
Dale, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Geraldine
Geraldine, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 Nov 2024
Kyle
Kyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Bolanle
Bolanle, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Nov 2024
Larry
Larry, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
I was upgraded to PH, very nice view, only wish it had a microwave (to warm a tea for my sore throat) I did not observe any tea bags in this suite.
Also, they should ADD a pressure reducer to the shower head ( like an rv p.r. Nossle) -Loved the almost instant HOT water !
Mark
Mark, 1-night trip
Verified Expedia guest review
4/10 Fair
25 Oct 2024
They would not put us in the tower. We were on the ground floor. Outside of the building. People were sleeping/ staying against the building, screaming and yelling all night long. It was unsafe to walk outside the doors and across to the McDonald's because of the people that were living against the building. Traffic noise was on all night long. The pool has been shut down for maintenance for months but they do not advertise that on their front page. It's in small writing in a different part of the website. They also say breakfast available, which I feel is misleading because when you're just glancing through hotels and you see breakfast as a statement it should mean that breakfast is included. Everyone knows you can go to a restaurant nearby for things like breakfast. But breakfast is not included. The room they put us in used to be a smoking room and the whole thing smelled like tobacco. It was very yucky.
Amber
Amber, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 Oct 2024
Keith
Keith, 5-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
We were greeted with a friendly and kind concierge who made our check-in pleasant. Unfortunately, the room was not clean. The sheets had stains, the walls were dirty and the bathroom was not clean. The concierge was very kind and immediately upgraded us to a better room to make up for this inconvenience. The second room was cleaner. The swimming pool was closed and the area is not the best after dark. We encountered individuals with drug paraphernalia on our walk to get dinner and the McDonalds parking lot had loud visitors. If you go out during the day it’s a bit better but be aware of squatters in the vicinity and do no park your car in the back as lighting and security visibility is limited and can be easily broken into. This place is affordable, pet-friendly and overall convenient for a quick stay otherwise.
Beatriz-Nohemy
Beatriz-Nohemy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2024
Gagandeep
Gagandeep, 1-night trip
Verified Expedia guest review
6/10 Good
21 Oct 2024
Karan
Karan, 1-night trip
Verified Expedia guest review
4/10 Fair
19 Oct 2024
For the price I would stay elsewhere
We ended our stay early because I felt uncomfortable with how dirty the room was. There were bugs. I will say, when I asked to cancel our last night without penalty the staff member was very nice and understanding and did so with no problem. She did offer to move rooms but with our baby - between the volume of items we had and my lack of faith that the other room would be clean, it was just better for us to check out.