Conference Center Niagara Falls - 2 min walk - 0.2 km
Seneca Niagara Resort & Casino - 3 min walk - 0.3 km
Niagara Falls State Park - 5 min walk - 0.5 km
Rainbow Bridge - 9 min walk - 0.8 km
Cave of the Winds - 14 min walk - 1.2 km
Getting around
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 min drive
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive
Niagara Falls Station - 4 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
Niagara Falls Station - 5 min drive
Restaurants
Seneca Niagara Casino - 7 min walk
One Niagara Welcome Center - 5 min walk
Hard Rock Cafe - 5 min walk
Blues Burger Bar - 7 min walk
One Niagara International Food Court - 5 min walk
About this property
Quality Hotel & Suites At The Falls
Quality Hotel & Suites At The Falls offers a great location, putting you within a short 10-minute walk of Seneca Niagara Resort & Casino and Niagara Falls State Park. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Rainbow Bridge and Cave of the Winds are within a 15-minute walk. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
206 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 7 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (USD 30.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Off-site parking within 60 ft (USD 30.00 per night)
Other information
Designated smoking areas
Property amenities
Food and drink
Free on-the-go breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Pool table
Golfing nearby
Working away
24-hour business centre
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
An indoor pool
Hot tub
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Legends Bar – On-site bar. Guests can enjoy drinks at the bar.
Papa John's – This restaurant specialises in American cuisine. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: USD 200 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
7 per cent destination fee will be charged
Resort fee: USD 9.95 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Business centre/computer access
Concierge service
Faxes
Housekeeping
In-room coffee
Laundry facilities
Newspaper
Pool access
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guest rooms can be used for USD 1.50 per night
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Parking
Covered self-parking costs USD 30.00 per night with in/out privileges
Parking is available nearby and costs USD 30.00 per night (60 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls
Frequently asked questions
Does Quality Hotel & Suites At The Falls offer free cancellation for a full refund?
Yes, Quality Hotel & Suites At The Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Hotel & Suites At The Falls?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Quality Hotel & Suites At The Falls?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Hotel & Suites At The Falls?
Yes. Self-parking costs USD 30.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Quality Hotel & Suites At The Falls?
Check-in start time: 4 PM; check-in end time: 7 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Quality Hotel & Suites At The Falls?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (3-min walk) and Casino Niagara (3-min drive) are both nearby.
What is there to do at Quality Hotel & Suites At The Falls and nearby?
Quality Hotel & Suites At The Falls has an indoor pool and 1 hot tub.
Are there restaurants at or near Quality Hotel & Suites At The Falls?
Yes, Legends Bar offers American cuisine.
What's the area around Quality Hotel & Suites At The Falls like?
Quality Hotel & Suites At The Falls is in Downtown Niagara Falls, a short 3-minute walk from Seneca Niagara Resort & Casino and 5 minutes' walk from Niagara Falls State Park. The local area is walkable and popular with nature enthusiasts.
Quality Hotel & Suites At The Falls Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.2/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Fair
27 Nov 2024
Not great
The hotel is very dated and freezing cold. Our room had the heat turned off when we arrived - it was around 30 degrees outside. No warm or hot water in the sink
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
18 Nov 2024
Yuck
Grossest hotel I’ve ever been.
Brett
Brett, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Ok stay
Noisy at times and fire alarm going off for a few hrs early evening
Barbara
Barbara, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
16 Nov 2024
In my opinion.
The rooms need some renovations like the barroom. First time I have seen the sink is outside the toilet. Paper towel holder needs to be replaced. Check in staff Should be more friendly. The breakfast not as good compare to other hotel. Thank you and good luck.
Ariel
Ariel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
leo
leo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Everything was a describe on the page, also the location of the hotel is great .
Luis
Luis, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Okay, but seems expensive
The staff were nice and very pleasant. The two rooms were older and after tax cost was about $340.
The blinds didn't close completely and the toilet was not secured. Breakfast was included, but parking was an additional $20.
I guess it was okay for Niagara Falls. The price might be okay in Harris's america, but we think it was overpriced.
dale
dale, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 Oct 2024
Lin
Lin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Finally, a good choice.
Perfect location. The beds didn't look too good.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
2/10 Poor
14 Oct 2024
Beware Bed this place has Bugs
This place was run down not very clean worst of all my wife was bit by bed bugs! and the worst of it was the girl at the desk said "I'm not surprised''
james
james, 2-night trip
Verified Hotels.com guest review
2/10 Poor
14 Oct 2024
Front desk never recognized us to check in.
Wendy
Wendy, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
8 Oct 2024
Alicia
Alicia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 Oct 2024
Niagara Falls stay
Hotel was nice. Clean and staff friendly
Only thing I wasn’t happy was that pool was out of service
Yamilett
Yamilett, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Niagra Falls and downtown
Walkable to the falls and downtown
Jan
Jan, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Sept 2024
Pam
Pam, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
Great lication
Super pool and rooms
Terance
Terance, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 Sept 2024
Do not stay here
First, we were charged to park which we were not told and they charged us $30 a day to park. Then they charged us again for parking for days that we were not there. They also charged us for the room and we’re not helpful at all with trying to get this taken care of no one would talk to us. Customer service was very rude at the hotel. We saw several people staying in the hotel, being harassed by the workers for different things. We would never stay here again. We are still trying to get the money back That they charged us for nights that we weren’t even there The best part was, you couldn’t park in the parking lot even though you had to go to parking I’m disabled and thankfully had my wheelchair for someone else. This would not have been an easy.
Roger
Roger, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Awesome
Manuel
Manuel, 1-night family trip
Verified Hotels.com guest review
6/10 Good
10 Sept 2024
Angel
Angel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Sept 2024
An easy walk to the Falls. Restaurant limited. Friendly staff. Our room was clean and comfortable. Not fancy, but did the job,
Ruth
Ruth, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Sept 2024
2.5
The accommodations were beautiful, the hotel it’s self was a bit run down. At breakfast it felt like we were being watched and we missed the waffles and fruit because it was in a restaurant and I didn’t want to wander where I didn’t belong. We got minimal sleep as the most comfortable part of the room was the chair which we took turns sleeping in. Due to that we decided to leave early and were told that was fine, but I was still billed for 2 nights.
Mary
Mary, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
3 Sept 2024
Sewer backup smell in the room & they gave us hard time to change the room. Grandkids got panicked.
Jatin
Jatin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Sept 2024
I was overall pleased, but the duck tap in the tub ruined the experience for the price of the room. They could find a better fix if they keep charging this price.
Lucie
Lucie, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Sept 2024
Parking is two blocks away. Very old and hallways are stinky.