Terrible service! The woman at the front desk working at 11:57 am on Saturday sept 16 was terribly rude.
As a VIP member I am allowed a complimentary beverage. I asked for the beverage upon check out and she refused to give it to me without charge since it expired by midnight the day before. I wasn’t aware that one water bottle had a Cinderella story like deadline at midnight
It’s one bottle of water. I’m not asking for the moon and sky. It’s water.
If this is something the hotel wants to nickle and dime and if this is something that is deserving of the poor attitude I received from the front desk woman. I won’t be staying here again.
For those that travel frequently, take your money elsewhere!