Galway Heights Hotel

4.0 star property
Mountain hotel in Nuwara Eliya with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Galway Heights Hotel

Front of property - evening/night
Front of property - evening/night
Executive lounge
Junior Suite, Non Smoking
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Arcade/games room

Feel at home (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Double or Twin Room, Non Smoking, Courtyard View

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Frette Italian bed sheets
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

Deluxe Double or Twin Room, Non Smoking, Mountain View

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Frette Italian bed sheets
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

Presidential Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room, Non Smoking

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Memory foam bed
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

Junior Suite, Non Smoking

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
Separate bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed

Luxury Double or Twin Room, Mountain View

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Frette Italian bed sheets
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

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About the area

Map
Upper Lake Rd, Nuwara Eliya, CP, 22200

What's nearby

  • Lake Gregory - 9 min walk - 0.8 km
  • Assemblies of God Church Nuwara Eliya - 5 min drive - 2.0 km
  • Nuwara Eliya Golf Club - 6 min drive - 3.0 km
  • Pedro Tea Factory - 6 min drive - 3.0 km
  • Lover's Leap Waterfall - 6 min drive - 2.8 km

Getting around

  • Haputale Railway Station - 55 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ambal's Hotel - ‬5 min drive
  • ‪De Silva Foods - ‬5 min drive
  • ‪Grand Indian Restaurant - ‬5 min drive
  • ‪Pizza Hut - ‬5 min drive
  • ‪Milano Restaurant - ‬5 min drive

About this property

Galway Heights Hotel

Located near a train station, Galway Heights Hotel is a great choice for a stay in Nuwara Eliya. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English, French, German, Hindi, Malay

At a glance

DONE

Hotel size

    • 47 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • Arcade/games room
  • Lockers available

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • DVD player
  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Policies

This property does not have lifts.
Parties and events are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.

Also known as

Galway Heights Hotel Nuwara Eliya
Galway Heights Nuwara Eliya
Galway Heights Hotel Hotel
Galway Heights Hotel Nuwara Eliya
Galway Heights Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Galway Heights Hotel offer free cancellation for a full refund?
Yes, Galway Heights Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Galway Heights Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Galway Heights Hotel?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Galway Heights Hotel?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Galway Heights Hotel?
Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Galway Heights Hotel and nearby?
Have fun with nearby activities such as hiking and horse riding. Enjoy amenities such as a fitness centre, an arcade and a picnic area. Galway Heights Hotel also has a garden.
Are there restaurants at or near Galway Heights Hotel?
Yes, there's an on-site restaurant.
What's the area around Galway Heights Hotel like?
Galway Heights Hotel is a short 9-minute walk from Lake Gregory and 17 minutes' walk from Galway Forest Reserve.

Galway Heights Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Derek, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful cottage feel in Nuverliya. Our family was so happy we decided to stay there. Staffs were excellent. There have library room with activity room for the teen to kids.
Sugithan, 1-night family trip
Verified Expedia guest review

8/10 Very good

Mind the step
Old colonial hotel, very decent. Staff were very nice. Restaurant not so good in taste. Carpets in the room needs change. No Airconditioned , because it’s cold you need heater. I found management didn’t do anything about the steps that just one step bit higher and front of my eyes 3 people tripped, including my wife. Not may people don’t understand why they tripped, but closer inspection just one step 2 cm higher than other. Not sure what health and safety in SriLanka doing about this.
Krishnamoorthy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hospitality by the staff and the hotel itself is clean and nice. Food from the in-house restaurant was pretty tasty and had a nice variety. Would definitely recommend this!
Kanishke, 2-night family trip
Verified Expedia guest review

2/10 Poor

Sherika, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Its a pretty relaxed environment and the staff were awesome!
Balarajan, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel even if lacking character
We had a pleasant stay here. The rooms are comfortable, but there’s nothing special about the hotel itself. The location is very handy for a walk through Galway Park and it’s out of the bustle of town. Restaurant is fine. The surrounding area is a bit hilly if you want to walk around.
Ellen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
Kamani, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Colonial style and very friendly
Lovely charming stay in a colonial style ambiance
Malcolm, 1-night trip
Verified Hotels.com guest review

2/10 Poor

mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
Susan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation! Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night. The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art). The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
Anendra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
HARIHAR, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Average stay, rooms basic facilities, basic. Staff were helpful though.
Raj, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, clean n confy rooms
Ravitha, 1-night family trip
Verified Expedia guest review

8/10 Very good

Value for money
Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
Shashi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.
Shanee, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Andreas Roland, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure
Sarah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food. Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer,
3-night romance trip
Verified Expedia guest review

8/10 Very good

Charming small hotel with personal touch. Well looked after by Arull in the bar! Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dickson, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Heartfelt Service
We were greeted warmly throughout the check in process. Our party of three booked two separate standard rooms but were "upgraded" to one big suite. Although we enjoyed the really spacious and luxurious suite, I found this a bit odd.
1-night trip with friends
Verified Hotels.com guest review