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Ceylon Tea Trails

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5 outdoor pools
5 outdoor pools
5 outdoor pools
5 outdoor pools
Garden Suite | Terrace/patio

Overview of Ceylon Tea Trails

Ceylon Tea Trails

5-star property
Norwood upmarket hotel with 5 outdoor pools

9.6/10 Exceptional

6 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Bathtub
  • Laundry facilities
  • Spa
Map
Dunkeld Estate, Hatton, Norwood, Central Province, 00100

Room options

About this area

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 144 min drive

Restaurants

  • Upper Glencairn - 7 min drive
  • Lower Glencairn - 7 min drive
  • Dangerous albzia - 8 min drive
  • Tea Factory Maskeliya - 11 min drive
  • Chanuka Restaurant - 12 min drive

About this property

Ceylon Tea Trails

Enjoy your visit to Norwood with a stay at Ceylon Tea Trails. Guests can take a dip in one of 5 outdoor pools, or visit the outdoor tennis courts for a workout. Other highlights at this luxurious hotel include a terrace and a garden.

All-inclusive

All-inclusive room rates at Ceylon Tea Trails are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
  • This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • BBQs
  • Private dining
  • Private picnics

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • 5 outdoor pools
  • Bike parking
  • Spa services
  • Outdoor tennis court
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving features in guest rooms
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

All-inclusive

All-inclusive room rates at Ceylon Tea Trails are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Ceylon Tea Trails Hotel Hatton
Ceylon Tea Trails Hotel
Ceylon Tea Trails Hatton
Ceylon Tea Trails
Ceylon Tea Trails Sri Lanka/Hatton
Ceylon Tea Trails Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive
Resort Ceylon Tea Trails - All Inclusive Ambagamuwa
Ambagamuwa Ceylon Tea Trails - All Inclusive Resort
Ceylon Tea Trails - All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive Resort
Resort Ceylon Tea Trails - All Inclusive
Ceylon Tea Trails
Ceylon Tea Trails Inclusive
Ceylon Tea Trails Hotel
Ceylon Tea Trails Norwood
Ceylon Tea Trails Hotel Norwood
Ceylon Tea Trails All Inclusive

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Ceylon Tea Trails?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Ceylon Tea Trails?
Yes, there are 5 outdoor pools.
Are pets allowed at Ceylon Tea Trails?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ceylon Tea Trails?
Yes, there's free self parking.
What are the check-in and check-out times at Ceylon Tea Trails?
You can check in from 2:00 PM - 6:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Ceylon Tea Trails and nearby?
Have fun with on-site activities such as mountain biking and hiking, and practise your swing on the tennis courts. Enjoy a swim in one of the 5 outdoor swimming pools or use the hotel's other amenities, which include spa services and a picnic area. Ceylon Tea Trails also has a garden.
Are there restaurants at or near Ceylon Tea Trails?
Yes. Nearby restaurants include upper Glencairn (3.3 mi), Lower Glencairn (3.7 mi) and Dangerous albzia (3.8 mi).
Does Ceylon Tea Trails have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was absolutely perfect from the grounds, the room, the staff. We absolutely loved the attention we received and would highly recommend it.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very unique and special stay...
A fantastic place to stay - I could not have asked for more... love it!
alan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boon chin, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Heaven on Earth
Ein wunderbares Stück Himmel auf Erden - inmitten herrlicher Teeplantagen und alter Bäume, den See vor Augen und verwöhnt, Wünsche werden erfüllt noch bevor man sie ausgesprochen hat. Für jeden der eine besondere und unvergesslich schöne Zeit erleben möchte, der Platz um zu verweilen.
Angelika, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

an enjoyable and memorable experience
The bungalow which we stayed for our holiday is only six rooms. The butler and the staff provide excellent services which many luxury hotels can not do. Staying in this property, your butler has already arranged everything and you do not think about anything about your stay. What you need to do is to tell your butler what you want and he will serve you or give advice to you. Highly recommend to anyone who will visit the same place. The experience is worth your payment.
shenxiao, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

very exclusive. nice settings in the mountain
There are 5 bungalows operated by Tea Trails. I stayed in Castlereagh and Summerville. Both bungalows are very nice with very attentive staff. Food is superb. The road to Castlereagh is very bad and bumpy which made the whole experience not a pleasant one. However, the team at Castlereagh are warmer and ready to go extra miles to meet the customers' request. We ended up leaving by helicopter to avoid 6 hours of bumpy drive....
Verified Expedia guest review