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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Savor every moment at this oceanfront resort where you can soak up some sun by the pool or indulge your senses at the spa.

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business centre
4 outdoor pools, pool umbrellas, pool loungers
Exterior
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Escape to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun and indulge in a world of relaxation with its white sand beach, swim-up bar, and 3 on-site restaurants. Unwind with a hot stone massage or enjoy activities like basketball and volleyball. With free in-room WiFi, shopping on site, mini golf for the kids and helpful staff always ready to assist.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Spa
  • Air conditioning
  • Gym
Main amenities
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and 4 hot tubs
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
  • Waterslide
  • Swim-up bar
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
The current price is AU$737
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

LCD TV, DVD player

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

LCD TV, DVD player

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

LCD TV, DVD player

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

LCD TV, DVD player

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Outdoor wedding area

The Westin Resort & Spa, Cancun

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, (1608)
The price is AU$251
includes taxes & fees
24 Feb - 25 Feb
The Westin Resort & Spa, Cancun
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About the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Interactive Aquarium - 2 min walk
  • La Isla Shopping Mall - 2 min walk
  • Marlin Beach - 10 min walk
  • Forum Beach - 3 min drive
  • Tortuga Beach - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Duna Pool Bar - ‬2 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers, plus you'll only be steps from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. Oceano, one of 3 restaurants, serves local and international cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences at this eco-friendly resort include washers/dryers and fridges. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 580 units
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Mini golf
  • Local/corner shop

What to do

  • On the beach
  • Tennis
  • Basketball
  • Volleyball
  • Mini golf
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 4 outdoor pools
  • Full-service spa
  • 4 hot tubs
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Water slide
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • In-room safe
  • Recycling
  • Cleaning supplies

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Oceano – Overlooking the ocean and garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Viento – This beachfront restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar – Overlooking the pool, this bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market – On-site café. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 495.00 per person

Renovations and closures

The property will be renovating from 20 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for MXN 700.00 per night
  • Children's club access is available for an extra charge

Policies

Guests can rest easy knowing that there's outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer free cancellation for a full refund?

Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.

Is there an on-site casino at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. The Westin Lagunamar Ocean Resort Villas & Spa, Cancun also has 4 outdoor pools and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yes, there are 3 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Westin Lagunamar Ocean Resort Villas & Spa, Cancun like?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located on the waterfront in Zona Hotelera, a short 2-minute walk from La Isla Shopping Mall and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing pool, off-putting salespeople on site
Incredible resort with the most breathtaking pool, however…don’t expect to check in on time. You won’t get your room for a couple hours after their already late check-in time (we and many others were stuck in the lobby til 6), and yet you have to check out at 10AM. Furthermore, when they check you in, they pass you off to a “special concierge”…you feel special, right? Wrong. They’re just there to pepper you with up-sales, hectoring you to do this weird cult meeting with their sales people. It’s really off-putting, and throughout your stay, that “concierge” will haunt you if you walk through the lobby, badgering you to go to the cult sales meeting. It’s really bizarre. Hotel does a decent job of preventing the old folks from claiming pool chairs at 6AM with a book and not coming back til 2…after 45 mins, they’ll clear your stuff. However, there aren’t nearly as many loungers as there are guests, so if you don’t claim your spot by 9AM, you’re relegated to pool purgatory. Rooms are great, pool is great, food is very mediocre, beach area is great, grocery mart is great with an in-house Starbucks, gym is small, but good. Definitely a great place, all of the staff except the creepy concierges are great.
Gabriel, 5-night trip
Verified Hotels.com guest review

6/10 Good

Meh
Property is great for kids but not for romantic getaway. Area is convenient and very safe. Getting an umbrella on the beach was like hunger games. Food was comically bad. Room was nice enough but smelled like mildew. Fridge wasn’t cold despite changing the settings- used freezer as fridge since it wasn’t very cold either. Respect people trying to make a living, but peddlers coming up to us on beach every 20 min trying to sell sunglasses or jewelry etc was annoying and not something we experienced at other Cancun resorts. Housekeeping knocked every morning from 8:30-9am and if we were still in room they didn’t come back. We paid a lot more than usual because of new years peak pricing, so generally would be less bothered by all of this, but for the money, not worth it. We’ll go back to the intercontinental next time
7-night trip
Verified Hotels.com guest review

6/10 Good

juan enrique, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don’t expect The Westin Hotel
Don’t expect The Westin standards here; it’s more like a timeshare setup. The room was 40 square meters but felt much smaller. It had an almost single-sized bed along with a single sofa bed. I stayed in two different rooms, and neither offered any privacy, whether in terms of the view or the noise from adjacent rooms. All rooms are connecting, so we could even hear a “good morning” from the next-door room. Additionally, the rooms smelled musty. I requested a room change, but they said it wasn’t possible. When I asked for an upgrade, they said it wasn’t an option either, as upgrades are not part of their policy (timeshare style). We then asked to cancel the booking, but they informed us that we could cancel, though no refunds would be provided. Ultimately, after spending one night, we decided to leave, despite having a four-night reservation. I believe The Westin should seriously reconsider associating its name with this property.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kyle, 21-night trip
Verified Hotels.com guest review

8/10 Very good

Food service sub-par
All was great except the room service and food. The service was slow and the food was prepared as if it was preparing for an army. We ordered chips and salsa and you'd think I was asking for caviar. Something so simple could not be accommodated.
5-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful infinity pool and best beach. Bathroom needs a facelift!!!
TUNG, 3-night family trip
Verified Expedia guest review

8/10 Very good

Alicia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

john, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We went on a girls trip. There were 8 of us and we got 2 of the 2 room villas. There was plenty of space. We all had our own bed. The facility and our rooms were very clean. The resort is gorgeous. The pool was amazing! Ged was our concierge and he was so nice. He answered any questions we had about the best way to get around in Cancun and he even help organize a overnight trip for us in Tulum via the ADO which was only like $23 round trip vs $150 each way by way of any other transportation companies. Also, the weather around this time was amazing. Not too hot, just right!
Latorya, 4-night trip with friends
Verified Orbitz guest review

8/10 Very good

The room was great, it was big and had everything, full kitchen, washer dryer, etc
Fernando, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place I would’ve love to stay longer the stuff was so friendly hotel was so Beautiful From Inside and Outside
Ariana, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very polite and friendly place. I highly recommend
Martin, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Kara, 7-night trip
Verified Expedia guest review

6/10 Good

October stay at the Westin
My partner and I had an enjoyable stay at the Westin Lagunamar hotel despite the rain! We managed to make the most of the resort, using the pools, jacuzzis, the fitness/wellness centre and the spa. We also tried all of the restaurants, which were a little overpriced for what they offered/the quality of food, but still pleasant enough. Our other issues stemmed from the fact that the floor in our room seemed to be always wet, and that our phone in our room kept ringing on the first night. The spa however, was the highlight, and we had a great couples massage which included use of the spa’s jacuzzi and other facilities, as well some chocolate strawberries & champagne afterwards. Overall, a nice stay just with a few points of improvement
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was fabulous. The rooms were very clean. The staff was so polite and helpful. The pools were clean and the food was delicious. I would highly recommend to my family and friends..
Michael, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great. Staff was awesome. To be honest i dont have any complaints. It was an amazing experience and i will return again.
Ivan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leonardo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hugh, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Ariel B, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended it.
Brenda, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Maricruz, 3-night trip
Verified Expedia guest review

8/10 Very good

Helen Bridget, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Guest service experience
Lissette, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

everothyng so nice and enjoyable
Gerardo, 4-night family trip
Verified Expedia guest review