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Shama Suasana Johor Bahru

3.5 star property
Aparthotel with outdoor pool, near Johor Bahru City Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shama Suasana Johor Bahru

Outdoor pool
Exterior
Plasma TV
Full-sized fridge, microwave, stovetop, coffee/tea maker
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Kitchenette
    Kitchenette
  • Refrigerator
    Refrigerator
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
Main amenities
  • 88 apartments
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Corner/local shop
Feel at home
  • Children's pool
  • Kitchenette
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Executive Suite, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Plasma TV
2 bedrooms
2 bathrooms
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Executive Suite, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Executive Suite, 3 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Plasma TV
3 bedrooms
2 bathrooms
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Large Single Beds

View all photos for Suite, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Plasma TV
2 bedrooms
Hairdryer
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Suite, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Plasma TV
3 bedrooms
Hairdryer
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Large Single Beds

View all photos for Suite, 1 Bedroom (Twin)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom (Twin)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Plasma TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Suite, 1 Bedroom (King)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 Bedroom (King)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Plasma TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom (King)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Plasma TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Twin)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Executive Suite, 1 Bedroom (Twin)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Plasma TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
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Pool
Free parking
Free WiFi
Restaurant
8.8 out of 10, Excellent, (508)
The price is AU$122
includes taxes & fees
25 Nov - 26 Nov
Holiday Inn Johor Bahru City Centre, an IHG Hotel
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About the area

Map
82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Johor Bahru, 80000

What's nearby

  • Komtar JBCC - 5 min walk - 0.5 km
  • Johor Bahru City Square - 7 min walk - 0.6 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 15 min walk - 1.3 km
  • KSL City Mall - 5 min drive - 4.3 km
  • Woodlands Checkpoint - 6 min drive - 6.8 km

Getting around

  • Singapore (XSP-Seletar) - 33 min drive
  • Senai International Airport (JHB) - 36 min drive
  • Changi Airport (SIN) - 46 min drive
  • JB Sentral - 6 min walk
  • Kempas Baru Station - 12 min drive

Restaurants

  • ‪4 Fingers Crispy Chicken - ‬5 min walk
  • ‪Haidilao Hot Pot - ‬5 min walk
  • ‪Ak Noodles House 阿坤西刀鱼丸 - ‬3 min walk
  • ‪Lepak Corner - ‬1 min walk
  • ‪Thai Express - ‬6 min walk

About this property

Shama Suasana Johor Bahru

Shama Suasana Johor Bahru offers a great location, putting you within a short 10-minute walk of Johor Bahru City Square and Komtar JBCC. Guests can take a dip in the outdoor pool or grab a bite to eat at Suasana Suites Café, which serves breakfast and dinner. A 24-hour fitness centre and a fitness centre are offered, and apartments get the details right with dressing gowns and slippers.

Languages

English, Malay

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Suasana Suites Café

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave (on request)
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 35 for adults and MYR 20 for children
  • 1 restaurant

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 120.0 per day

Bathrooms

  • Shower
  • Dressing gowns
  • Slippers
  • Free toiletries
  • Towels provided
  • Bidet
  • Hairdryer

Entertainment

  • Plasma TV with cable service

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water
  • Corner/local shop

Things to do

  • 24-hour fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 88 rooms
  • 35 floors

Special features

Dining

Suasana Suites Café – This restaurant serves breakfast, brunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 35 for adults and MYR 20 for children

Children & extra beds

  • Rollaway beds are available for MYR 120.0 per day

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Suasana Aparthotel Johor Bahru
Suasana Aparthotel
Suasana Johor Bahru
Suasana All Suites Hotel
Shama Suasana Johor Bahru Aparthotel
Shama Suasana Johor Bahru Johor Bahru
Shama Suasana Johor Bahru Aparthotel Johor Bahru

Frequently asked questions

Does Shama Suasana Johor Bahru offer free cancellation for a full refund?
Yes, Shama Suasana Johor Bahru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shama Suasana Johor Bahru?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shama Suasana Johor Bahru?
Sorry, pets aren't allowed.
Is parking offered on site at Shama Suasana Johor Bahru?
Yes, there's free self parking.
What are the check-in and check-out times at Shama Suasana Johor Bahru?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing is available.
What is there to do at Shama Suasana Johor Bahru and nearby?
Shama Suasana Johor Bahru has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Shama Suasana Johor Bahru?
Yes, there's an on-site restaurant, Suasana Suites Café.
Does Shama Suasana Johor Bahru have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and cookware.
Does Shama Suasana Johor Bahru have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Shama Suasana Johor Bahru like?
Shama Suasana Johor Bahru is a short 6-minute walk from JB Sentral and 7 minutes' walk from Johor Bahru City Square.

Shama Suasana Johor Bahru Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

Good location, others can b improved
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
Wai Ngan, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

MIchael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RIDZWAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephan-Carl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenience and cleanliness
Jackson, 1-night trip
Verified Expedia guest review

6/10 Good

Hotel not maintained well.
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
Leaking kitchen tap
Loose toilet paper holder
Shower tap loose
Clothes holder loose
Jasmine, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
koh, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Last time staying here
All the lifts were down and wasted time to use cargo lift 30 mins each time. Stayed 3 nights and maintenance still cannot fix the lift. Definitely give this property a miss. Horrid experience and just spoil the holiday mood.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yew, 2-night trip
Verified Expedia guest review

8/10 Very good

Aircon in all rooms did not come on at all when we first check in. Had to wait 2 hours and even call maintenance before aircon came on. Aircon was also intermittent throughout the night. Property is very nice and clean though.
Jane, 1-night family trip
Verified Expedia guest review

6/10 Good

It was a convenient place to stay as it was opposite KOMTAR. It was a busy hotel so the place needs some regular maintenance.
Jasmine, 3-night family trip
Verified Expedia guest review

8/10 Very good

Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
Andy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!
Shan Ren, 2-night trip
Verified Expedia guest review

4/10 Fair

Love the hotel but not this time round
I have stayed here multiple times and have always love the hotel. However this was the worse experience i had. Firstly the door was not functioning well. I had to change both my keycards at least 5 times over my 3 nights stay. Also when i check into the room, the tv was welcoming another guest name instead, it seem like they have just decided to swop my room. Also the shower head was set so high that i could not reach it and had to use the rain shower. I did not have these issues when i stayed in this hotel previously so i am not sure if it is this room. Just a suggestion, please install some racks in the shower for guests who would like to use their own toiletries.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Gary, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nice location but room condition didn't meet the expected condition
Than Htike, 1-night trip
Verified Expedia guest review

4/10 Fair

Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
Jia wen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lim, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Zainal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s very near to City Square where we will do our usual shopping. It would be great if there is shuttle bus to bring guests to other shopping malls.
Hui Li, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

An enjoyable stay!
Hotel is near to shopping mall and many eateries around the area. Hotel location is near to JB Sentral whcih is convenient and room is clean.
Chan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good apartment for a family staycation
We stayed in the 3 bedroom alartment and it was fantastic. It was clean and furnishings were in good condition. There was a kitchen and a dining area as well as hall/coffee table and small balcony. Very convenient location as well.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Room are spacious & comfortable
Chee Mun, 1-night trip
Verified Expedia guest review