2/10 Poor
26 Nov 2018
The location on map and photos did not match the actual loft where we ended up... I planned to be within walking distance of an event, in the city center. This is what the site and site map described. We ended up 2 hours outside the city, and I missed my event. This caused family stress, and a loss of an opportunity. Turns out the address on the site matched the actual address, but I booked based on the map location and word descriptions of walking distance.
Otherwise, we enjoyed our stay despite being in the wrong spot. The loft was nice (photos did not match site photos) but the hotels.com map, photos, and word descriptions were way off.
Mark
Mark, 1-night family trip
Verified Hotels.com guest review