citizenM Amstel Amsterdam, in the heart of Amsterdam, offers a vibrant retreat. Discover an on-site art gallery and unwind at canteenM restaurant with breakfast to dinner options. Stay connected with free in-room WiFi, take advantage of a 24-hour business center and luggage storage.
CitizenM Amstel Amsterdam offers a great location, putting you within a 15-minute walk of ARTIS and Rembrandt Square. For a bite to eat, guests can visit canteenM, which serves breakfast, lunch and dinner. Also, Rijksmuseum and Van Gogh Museum are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Weesperplein Station is steps away and Frederiksplein Stop is 7 minutes.
Languages
Dutch, English
At a glance
Hotel size
88 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
2 meeting rooms
Co-working spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1928
Safe-deposit box at front desk
Television in common areas
Communal living room
Art gallery on-site
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
IPad
IPod docking station
Smart television
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Fan
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.00 per person
Late checkout can be arranged for an extra charge of EUR 29 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam
Frequently asked questions
Does citizenM Amstel Amsterdam offer free cancellation for a full refund?
Yes, citizenM Amstel Amsterdam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Amstel Amsterdam?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Amstel Amsterdam?
Sorry, there's no on-site parking at citizenM Amstel Amsterdam.
What are the check-in and check-out times at citizenM Amstel Amsterdam?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 29 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at citizenM Amstel Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (4-min drive) and Holland Casino Amsterdam West (11-min drive) are both nearby.
Are there restaurants at or near citizenM Amstel Amsterdam?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Amstel Amsterdam like?
CitizenM Amstel Amsterdam is in Amsterdam City Centre, a short 2-minute walk from Weesperplein Station and 20 minutes' walk from Rijksmuseum. Travellers love the hotel's prime location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
citizenM Amstel Amsterdam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Mar 2025
Fantastic service!! I would stay again and again!!
mary
mary, 1-night trip
10/10 Exceptional
11 Feb 2025
Great option, lovely hotel
Great hotel minutes away from the all the amenities. The staff were awesome
Andy
Andy, 1-night trip
10/10 Exceptional
4 Apr 2025
Did the job
Did the job, right location, good value
Christopher
Christopher, 3-night trip
10/10 Exceptional
26 Oct 2024
I loved staying there, everything was perfect!
Aldo
Aldo, 6-night trip
10/10 Exceptional
25 Nov 2024
Loved this place. Great staff, very friendly and the rooms are very nice.
Corey
Corey, 4-night trip
10/10 Exceptional
18 Nov 2024
Wonderful place to stay. Conveniently located, clean, amazing design.
Ievgen
Ievgen, 2-night trip
10/10 Exceptional
20 Dec 2024
Very clean, and super staff!
Nancy
Nancy, 1-night trip
10/10 Exceptional
3 Jan 2025
Loved my stay - staff was very accommodating, and the breakfast buffet was awesome. Room was quiet and spacious for one person.
Mabel
Mabel, 2-night trip
10/10 Exceptional
3 Dec 2024
The staff are extremely friendly.
Yuchen
Yuchen, 2-night trip
10/10 Exceptional
30 Nov 2024
Great friendly service and atmosphere
Tanith
Tanith, 2-night trip
10/10 Exceptional
6 Sept 2024
Loved the hotel, great interior design.
ONUR
ONUR, 3-night trip
8/10 Very good
10 Feb 2025
Good option
Conveniently located, clean room, ipad controls for the room are a nice idea, would definitely use again. Room was small though, think it would have been cramped if it had been me and my partner but ideal for a solo traveller
Ben
Ben, 2-night trip
10/10 Exceptional
3 Dec 2024
Great spot in Amsterdam
Matthew
Matthew, 2-night trip
10/10 Exceptional
26 Dec 2024
Really enjoyed my stay here. Room was comfortable and modern. Staff were friendly and helpful. Breakfast was delicious ! 10 min bike ride away from city centre and red light district!
ROBIN
ROBIN, 3-night trip
10/10 Exceptional
7 Nov 2024
The Citizen M Amstel is a very nice hotel located in a good area. Walkable to the Leidseplein and many good restaurants.
Michael
Michael, 3-night trip
10/10 Exceptional
25 Dec 2024
Great Tourist Hotel
Citizen M is a wonderful hotel located in old town Amsterdam. The staff is super friendly and helpful. The hotel seems to be new and very clean. The location is ideal for tourists because the tram stops right outside the hotel and the subway is less than a block away. The breakfast was amazing.
Carol
Carol, 1-night trip
8/10 Very good
21 Oct 2024
Very convenient hotel. Staff were extremely friendly
Gareth
Gareth, 2-night trip
10/10 Exceptional
12 Oct 2024
The front desk is really friendly.
The whole experience there is great!
HUI LING
HUI LING, 2-night trip
10/10 Exceptional
18 June 2024
Great hotel!
Sayonara
Sayonara, 2-night trip
10/10 Exceptional
30 Oct 2024
Cracking stay near the Amstel
Great situation near the Amstel and close to plenty of great restaurants
Easy walk to old town and town centre
Excellent hotel- breakfast and evening meal good and value for money
Sara
Sara, 3-night trip
8/10 Very good
24 Oct 2024
Location, staff welcoming, cleaning.
EKTEFAA
EKTEFAA, 5-night trip
10/10 Exceptional
18 Nov 2024
Always my solid go to for work travel. Excellent location for our clients in South Amsterdam and great distance to De Pijp for dinner. Highly recommend due to the location, staff friendliness and great cleanliness.
Jake
Jake, 2-night trip
10/10 Exceptional
14 Oct 2024
Hotel location was within walking distance. Rooms were clean and comfortable
Quincy
Quincy, 2-night trip
10/10 Exceptional
10 July 2024
Great comfortable place to stay with friendly service
Andrew
Andrew, 2-night trip
8/10 Very good
24 Aug 2024
Nice hotel in a convenient location. Very friendly staff.