citizenM Amstel Amsterdam, in the heart of Amsterdam, offers a vibrant retreat. Discover an on-site art gallery and unwind at canteenM restaurant with breakfast to dinner options. Stay connected with free in-room WiFi, take advantage of a 24-hour business center and luggage storage.
CitizenM Amstel Amsterdam offers a great location, putting you within a 15-minute walk of ARTIS and Rembrandt Square. For a bite to eat, guests can visit canteenM, which serves breakfast, lunch and dinner. Also, Van Gogh Museum and Dam Square are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Weesperplein Station is steps away and Frederiksplein Stop is 7 minutes.
Languages
Dutch, English
More about this property
VISIBILITY
At a glance
Hotel size
88 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
2 meeting rooms
Co-working spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1928
Safe-deposit box at front desk
Television in common areas
Communal living room
Art gallery on-site
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
CanteenM – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.00 per person
Late checkout can be arranged for an extra charge of EUR 29 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
Also known as
citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam
HELP_OUTLINE
Frequently asked questions
Does citizenM Amstel Amsterdam offer free cancellation for a full refund?
Yes, citizenM Amstel Amsterdam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Amstel Amsterdam?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Amstel Amsterdam?
Sorry, there's no on-site parking at citizenM Amstel Amsterdam.
What are the check-in and check-out times at citizenM Amstel Amsterdam?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 29 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at citizenM Amstel Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (4-min drive) is nearby.
Are there restaurants at or near citizenM Amstel Amsterdam?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Amstel Amsterdam like?
CitizenM Amstel Amsterdam is in Amsterdam City Centre, a short 2-minute walk from Weesperplein Station and 11 minutes' walk from ARTIS. Travellers love the hotel's prime location.
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citizenM Amstel Amsterdam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Subway
Food
Bed
Breakfast
Shower
Technology
Museums
What guests liked
Breakfast was a highlight with a wide assortment of choices, good value, and delicious options. (15 reviews)
The property's dining options were excellent, with quality food and prices that made dining in a convenient and enjoyable experience. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Love this place! Great location, very comfortable beds, great shower, sound-proof windows, nice bar and lobby. Couldn’t ask for anything more.
Sharon
2-night trip
10/10
Very clean, modern space, friendly staff, comfy beds. AC was fantastic during a heatwave. Conveniently close to public transportation and walking distance to key sights. Bathrooms do not offer much privacy but traveling with family/as a couple this was fine.
Sanna-Maria
3-night trip
10/10
Great hotel.
Ahmad
1-night trip
10/10
This hotel was amazing!!! The decor, the amenities, the staff, the comfort! If there is a CitizenM wherever I am traveling I will for sure stay there. Loved it
Sharon
2-night trip
10/10
Good location. Next to metro stop and canal for easy and quick walk into city. Very comfortable rooms and nice lounge/bar area plus good breakfast.
Julie
2-night trip
10/10
Friendly staff, extremely comfortable bed and pillows.
Daniel
2-night trip
10/10
Great property, amazing staff !!
Bethany
4-night trip
10/10
Hotel was great! Rooms were super bright and modern. Staff was super friendly and helpful. Would definitely stay here again.
Simona N
6-night trip
10/10
Excellent. Only feedback is that the iPads are slow. Need updating
Alexander
1-night trip
10/10
Fantastic service!! I would stay again and again!!
mary
1-night trip
10/10
Great hotel minutes away from the all the amenities. The staff were awesome
Andy
1-night trip
10/10
I loved staying there, everything was perfect!
Aldo
6-night trip
8/10
The staff was Friendly, supportive and easy-going. We enjoyed them. The main problem is the cleaning. We asked for it to be done daily, and it did not happen, only once during the three days we were there with them. It’s not only having clean towels, but the rest of the room it would have been great to come back for trips and find it clean and Homie.
Ihosvani
4-night trip
10/10
Loved this place. Great staff, very friendly and the rooms are very nice.
Corey
4-night trip
10/10
Did the job, right location, good value
Christopher
3-night trip
10/10
Clean and modern hotel
Well appointed room
Free bottles of water ans snacks
Washington
1-night trip
10/10
The location is perfect to explore the city and has everything you need. We stayed on the fourth floor with a garden view and although you can't see the garden the view of the skyline was stunning. The breakfast was lovely and fresh and all staff were friendly. We'd definitely recommend!
Christopher
3-night trip
10/10
Wonderful place to stay. Conveniently located, clean, amazing design.
Ievgen
2-night trip
10/10
Loved the hotel, great interior design.
ONUR
3-night trip
10/10
Very clean, and super staff!
Nancy
1-night trip
10/10
Great friendly service and atmosphere
Tanith
2-night trip
10/10
The staff are extremely friendly.
Yuchen
2-night trip
10/10
Loved my stay - staff was very accommodating, and the breakfast buffet was awesome. Room was quiet and spacious for one person.