See all properties

Grand Ion Delemen Hotel

5.0 star property
Luxury hotel with indoor pool, near First World Plaza
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Ion Delemen Hotel

Indoor pool
Indoor pool
Indoor pool
Suite, 3 Bedrooms | Living room
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television
  • Garden

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
Hairdryer
Bathrobes
Private bathroom
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Penthouse

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
3 bedrooms
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 1 King Bed

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bunk Bed

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 94 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 65 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living room

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
3 bedrooms
  • 126 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

3 indoor pools

Wyndham Ion Majestic Genting Highlands

Pool
Free parking
Free WiFi
Restaurant
7.2 out of 10, Good, (5)
The price is AU$151
includes taxes & fees
19 Jan - 20 Jan 2025
Wyndham Ion Majestic Genting Highlands
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

  • Skytropolis Indoor Theme Park - 9 min drive - 4.8 km
  • Genting SkyWorlds Theme Park - 9 min drive - 4.7 km
  • SkyAvenue - 10 min drive - 5.2 km
  • First World Plaza - 11 min drive - 5.7 km
  • Genting Highlands Premium Outlets - 18 min drive - 10.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Kuala Lumpur International Airport (KUL) - 114 min drive
  • Batang Kali Station - 45 min drive
  • Rasa Station - 49 min drive
  • Kuala Lumpur Gombak Station - 52 min drive

Restaurants

  • ‪Starbucks - ‬11 min drive
  • ‪1 Meter Teh - ‬10 min drive
  • ‪Xing Fu Tang 幸福堂 - ‬11 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Pauline’s - ‬11 min drive

About this property

Grand Ion Delemen Hotel

When you stay at Grand Ion Delemen Hotel, you'll be within a 10-minute drive of Genting SkyWorlds Theme Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a garden. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 611 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Local/corner shop

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ziplining

Working away

  • Business centre
  • 10 meeting rooms
  • Conference space (4896 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kembali Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Fairy Tales – This café serves dinner and light fare. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 60 for adults and MYR 30 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 AM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel offer free cancellation for a full refund?
Yes, Grand Ion Delemen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Ion Delemen Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 AM.
Are pets allowed at Grand Ion Delemen Hotel?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Grand Ion Delemen Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Grand Ion Delemen Hotel?
No, this hotel doesn't have a casino, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are both nearby.
What is there to do at Grand Ion Delemen Hotel and nearby?
Have fun with on-site activities such as rock climbing, zip-lining and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and an arcade. Grand Ion Delemen Hotel also has a garden.
Are there restaurants at or near Grand Ion Delemen Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine.

Grand Ion Delemen Hotel Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Fair

Worst stay ever.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Ming En, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jermaine, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Old tired and lots of mold!
Was unable to stay room was old, clearly not been used or cleaned for a while and worst of all curtains were full of mold. On discovering this we refused to stay in the room and on returning to reception were half heartedly spoken to about moving room before we had to make a decision to resolve the issue which was to go stay in another hotel. Which was excellent (Swiss gardens)
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Sarah, 1-night family trip
Verified Expedia guest review

6/10 Good

Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Travis, 3-night trip
Verified Expedia guest review

2/10 Poor

I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
Pankaj, 3-night family trip
Verified Expedia guest review

2/10 Poor

Zero customer service and the property is dirty. Parking is day light robbery
Suresh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Mohammed Rizwanul, 3-night family trip
Verified Expedia guest review

8/10 Very good

The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
Mannan, 2-night family trip
Verified Expedia guest review

4/10 Fair

I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
Norikazu, 3-night family trip
Verified Expedia guest review

2/10 Poor

There was a construction near to the property and this was not informed in their website and nor the staff feel sorry about it
Meyy, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
LEE YOW, 2-night family trip
Verified Expedia guest review

2/10 Poor

Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Soh, 3-night family trip
Verified Expedia guest review

4/10 Fair

Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Eric, 1-night family trip
Verified Expedia guest review

4/10 Fair

I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
Kooi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
monique, 1-night trip
Verified Expedia guest review

2/10 Poor

The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
Verified Expedia guest review

8/10 Very good

Jan, 1-night trip
Verified Expedia guest review

6/10 Good

Catherine, 2-night trip
Verified Expedia guest review

2/10 Poor

Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
Anil Kumar, 2-night family trip
Verified Expedia guest review

2/10 Poor

Pavel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
Verified Expedia guest review

2/10 Poor

Worst stay ever. This should not be called a hotel, I wouldn’t give it a three star even. Guest service never answers calls. We had to change room from old tower 7 to newer tower 4 which was not new as they said. Rooms were small size. Only good thing is the view of the hills of Genting. I would not recommend this place.
Verified Expedia guest review

8/10 Very good

Average condition
YEW BENG, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Overall, it was good.
Naomi, 1-night romance trip
Verified Expedia guest review