Located in the heart of downtown, The Palace Hotel & Spa offers a tranquil retreat with its serene garden and rejuvenating spa. Unwind with lunch or dinner at the on-site restaurant, stay connected with free in-room WiFi, and enjoy top-rated amenities like an indoor pool.
The Palace Hotel & Spa is a great choice for your beach stay in Paignton. The indoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar. Other highlights at this eco-friendly hotel include a fitness centre, a sauna and a steam room. Fellow travellers say great things about the helpful staff.
Languages
Arabic, English, German, Hungarian, Polish
More about this property
VISIBILITY
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Lift
ROOM
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
STAR_OUTLINE
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
On-site venue – This restaurant specialises in British cuisine and serves lunch and dinner. Reservations are required.
On-site venue No. 2 – bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Spa fee: GBP 5 per accommodation, per night
Optional extras
Spa access is available for an extra charge of GBP 5 per day
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton
HELP_OUTLINE
Frequently asked questions
Does The Palace Hotel & Spa offer free cancellation for a full refund?
Yes, The Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palace Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at The Palace Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at The Palace Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at The Palace Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: 9:30 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at The Palace Hotel & Spa and nearby?
The Palace Hotel & Spa has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Palace Hotel & Spa?
Yes, there's an on-site restaurant that offers British cuisine.
What's the area around The Palace Hotel & Spa like?
The Palace Hotel & Spa is a short 9-minute walk from Paignton Station and 3 minutes' walk from Paignton Beach.
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The Palace Hotel & Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
View
Bathroom
Beach
Value
Trip
Spa
What guests liked
The property offers plenty of free on-site parking and convenient access to the surrounding area. (3 reviews)
Breakfast was consistently described as delicious, good quality, and well-organised with plenty of choice. (12 reviews)
The spa and leisure facilities, including the steam room, were fantastic and a highlight of the stay. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
5 July 2025
Super welcoming and a hearty breakfast
Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Verified traveller
1-night trip
6/10 Good
27 July 2025
Average
Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Karon
Karon, 2-night trip
10/10 Exceptional
26 Apr 2025
excellane hotel, great entertainment, staff friendly and great service.
Jason
Jason, 3-night trip
10/10 Exceptional
15 May 2025
Good check in. Helpful staff
Susan
Susan, 1-night trip
8/10 Very good
30 Jan 2025
Great location
Bryan
Bryan, 4-night trip
10/10 Exceptional
6 Feb 2025
Perfect location for Paignton and the pier. Really friendly staff and excellent value for money. Had a great time here
Sarah
Sarah, 1-night trip
8/10 Very good
30 Mar 2025
The room was good size , well equipped and comfortable, the shower however was a little disappointing with intermittent hot/cold water
The staff were helpful and the pool and spa were fantastic, the best steam room I’ve ever been in
Easy accessible to the beach and station
All in all a lovely stay
Alison
Alison, 1-night trip
8/10 Very good
25 Jan 2025
Friendly staff, clean / goos size rooms, free parking, value for money. Breakfast could have been better but we have enjoyed our overall stay.
Andzej
Andzej, 1-night trip
8/10 Very good
27 Apr 2025
Great value for money
So quite a big hotel in good location in Paignton. Plenty of free parking and EV charging on site.
Staff all very friendly and helpful (we were initially given the wrong type of room but this was quickly rectified).
Room was decent size, clean and had everything we needed. Bathroom and bedroom generally looking a bit tired and dated but given the price, we couldn’t be too picky.
Had breakfast on one of the days. It was reasonable but the cooked breakfast was quite small so we felt it didn’t represent great value for money for the £12 ea it cost, particularly if you were very hungry.
Overall enjoyed the stay for the price paid and would return if we were coming back to Paignton.
J
J, 2-night trip
8/10 Very good
25 Feb 2025
Staff was very friendly and helpful
The room was looking tired and the bathroom
The shower was not good, not enough cold water coming through the tap, so shower as far too hot
Michelle
Michelle, 1-night trip
10/10 Exceptional
16 Aug 2024
The staff are amazing, lovely atmosphere
Arysha
Arysha, 1-night trip
10/10 Exceptional
24 May 2024
An elegant hotel with great staff. Really enjoyed our stay
Stefan
Stefan, 1-night trip
10/10 Exceptional
12 June 2024
Lovely hotel, everything excellent
Lisa
Lisa, 2-night trip
8/10 Very good
31 Jan 2025
Palace Hotel Paignton
Very comfortable bed. Well appointed but TV wasn’t working or the standard lamp. Otherwise a very good stay although accommodation was a bit in need of updating.
Verified traveller
1-night trip
10/10 Exceptional
17 May 2024
Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.
Linda
Linda, 4-night trip
10/10 Exceptional
21 Apr 2024
Great stay, chilled atmosphere & kind staff. Loved the place 👍
Karen
Karen, 2-night trip
2/10 Poor
19 June 2025
Not the best.
The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider.
If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm.
The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs.
The bathroom was tired.
Oh and forget about advertised Platinum perks.
Feedback really is a gift.
Verified traveller
3-night trip
10/10 Exceptional
28 July 2022
Fantastic stay
Our stay was amazing
Karen
Karen, 3-night trip
8/10 Very good
22 Nov 2024
This was my first stay at this hotel, the hotel in general was fine, obviously it’s an old building and this shows in places, the staff were generally polite and helpful and the gym was great.
Mike
Mike, 2-night trip
10/10 Exceptional
17 June 2024
Good location
Verified traveller
2-night trip
8/10 Very good
5 Feb 2025
The Palace at Paignton
The room was cold(it was a cold night)recption said put heating on a quick boost.told use electric heater in wardrobe.that warmed room..also shower kept going from Hot to Cold.recption said would put it down to be looked at.
David
David, 1-night trip
10/10 Exceptional
15 Mar 2024
I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again
Arlene
Arlene, 3-night trip
10/10 Exceptional
22 Sept 2024
The hotel was very clean and the staff were polite. I used the leisure facilities which were fine. The evening entertainment was excellent and the older folk absolutely loved it including myself. Breakfast was well organised and the food was really good.
Neil
Neil, 1-night trip
10/10 Exceptional
23 Dec 2024
Comfortable
Very comfortable room plenty of space bu trouble with heating
Graham
Graham, 1-night trip
10/10 Exceptional
19 Sept 2022
Amazing stay !
The room was gorgeous, as were the views. The staff were very helpful and the breakfast was delicious.