Hotel Roc et Neige

3.0 star property
Chateau-d'Oex ski hotel with ski storage and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Roc et Neige

Snow and ski sports
Property grounds
Twin Room
Spa
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Ski facilities
    Ski facilities
  • Free breakfast
    Free breakfast
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Ski storage
  • Sauna
  • Spa services
  • Meeting rooms
  • Terrace
  • Garden
  • Snack bar/deli
  • Laundry service
  • Concierge services
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lobby
Relais Alpin
Free breakfast
Pet-friendly
Free parking
Free WiFi
7.6 out of 10, Good, (5)
The price is AU$241
includes taxes & fees
29 Nov - 30 Nov
Relais Alpin
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About the area

Map
Route des Monnaies 46, Chateau-d'Oex, 1660

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 7 min walk - 0.6 km
  • La Braye - 7 min walk - 0.7 km
  • Chateau d'Oex Ski Resort - 6 min drive - 3.2 km
  • Gruyère Pays-d'Enhaut Regional Nature Park - 8 min drive - 9.2 km
  • Gstaad Ski Resort - 21 min drive - 15.0 km

Getting around

  • Sion (SIR) - 79 min drive
  • Geneva International Airport (GVA) - 104 min drive
  • Château-d'Œx Station - 6 min walk
  • Rougemont Station - 7 min drive
  • Haut-Intyamon Monbovon Station - 10 min drive

Restaurants

  • ‪Café du Cerf - ‬7 min drive
  • ‪Buvette de l'Arsat - ‬12 min drive
  • ‪Hotel du Chamois - ‬7 min drive
  • ‪McCarthy's "Lord of the Burgers - ‬2 min drive
  • ‪le Chalet - ‬5 min walk

About this property

Hotel Roc et Neige

Placing you near winter activities such as downhill skiing, Hotel Roc et Neige is a great choice for your ski holiday in Chateau-d'Oex. Guests indulge in spa services, then grab a bite to eat at the restaurant. A rooftop terrace, a bar/lounge and a sauna are other features. Ski storage is also available.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 8 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Garden
  • Spa services
  • Sauna

Ski

  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Roc et Neige Restaurant – On-site restaurant.

Fees & policies

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Restaurant

Children & extra beds

  • Rollaway beds are available for CHF 45.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

Does Hotel Roc et Neige offer free cancellation for a full refund?
Yes, Hotel Roc et Neige does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Roc et Neige?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per day.
Is parking offered on site at Hotel Roc et Neige?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Roc et Neige?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hotel Roc et Neige and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for hiking and mountain biking. Enjoy amenities such as a sauna and a garden.
Are there restaurants at or near Hotel Roc et Neige?
Yes, there's an on-site restaurant, Roc et Neige Restaurant.
What's the area around Hotel Roc et Neige like?
Hotel Roc et Neige is a short 6-minute walk from Château-d'Œx Station and 7 minutes' walk from Chateau-d'Oex-Praz-Perron Cable Car.

Hotel Roc et Neige Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Property is in great location but rooms are outdated. Showers need upgrades Ok , for one night if have no obtions. Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.
Samir, 1-night family trip
Verified Expedia guest review

8/10 Very good

Olena, 3-night family trip
Verified Expedia guest review

4/10 Fair

Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Amandeep, 2-night family trip
Verified Wotif guest review

2/10 Poor

Disappointed
Not helpful staffs .. broken bed frame and no change of towels!
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad
A hotel with terrible check-in service with zero hospitality and management.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Lovely location but horrible hospitality
I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
2-night business trip
Verified Hotels.com guest review

8/10 Very good

A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Kristian, 1-night trip
Verified Expedia guest review

8/10 Very good

Dated hotel, ok for a short stay.
The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Thomas, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Derek, 1-night trip
Verified Ebookers guest review

6/10 Good

E.H., 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location
Excellent location. Spacious room , nice breakfast and helpful staff.
MICHAEL, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Home from home
Wonderful people made a short stay amazing. Almost made us forget about COVID.
David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alpine experience
A large chalet style hotel with a magnificent view of the surrounding Alpine landscape!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roc et Niege
Quaint little hotel close to the main square of Chateau-D’Oex. The single rooms are a little small than what I am used to but the double is good. Magnificent views all around the hotel and I definitely will be going there soon!!
ABHAY, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

We very much enjoyed our two day excursion at the Roc et Neige in the beautiful village of Chateau d'Oex, which is situated in a postcard valley of what are actually considered the "Pre-Alps." The hotel is set up for hikers, skiers, etc., hence the name. We did a long hike to the north on day 1 and a long hike to the south on day 2. We chose to eat dinner in the hotel and loved the cuisine, service, and views of the surrounding mountains. The hotel has a large sitting area/bar and our double room was large, with a separate couch/sitting area, comfortable and clean bed, and magnificent views to the northwest. Breakfast was relatively modest, could do with a few more options for the buffet. In all, this will be our go-to place for a hiking excursion.
Mark, 1-night family trip
Verified Expedia guest review

8/10 Very good

Fair price - basic but comfortable
Good basis Swiss resort hotel - clean and comfortable at a fair price
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very basic property but staff is super friendly and accommodating and everything in the room worked, nice size, all good. Again very basic property.
1-night family trip
Verified Expedia guest review

6/10 Good

Ara, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Good price thru Expedia; not the easiest place to find at night walking from train station with your luggage; more attention to common area cleanliness - like cleaning mud from hallway floors and walkways, emptying outside trash cans (which did not happen the whole week I was there); pretty noisy between midnight and early morning..too many people coming and going, loud talking, slamming doors, using bathrooms and showers in the middle of the night - like 0230 am! No individual room balcony’s..so could enjoy beautiful sun, air, views unless going to main building and sitting in smoking area outside.
7-night trip
Verified Expedia guest review

8/10 Very good

Great staff, great stay!
Chateau d'Oex is a great hub for families and for nature lovers. The village has a friendly atmosphere, and the staff at Hotel Roc et Neige are very attentive and nice. Simple hotel furniture and amenities. All in all, great staff and a great stay for a laid- back family time!
2-night family trip
Verified Hotels.com guest review

8/10 Very good

basic, no frills, but sufficient
My room (a single) was small and old fashioned, but I had what I needed. No real complaints. Not far from train station with scenic train ride to Montreaux which I highly recommend. Reasonable price caused me to book. Eating area, including outside balcony, was much more pleasant than room.
Sherry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cozy hotel in a wonderful location
Samantha, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and quiet
The Roc Et Neige is a lovely hotel. We visited over the Xmas break and enjoyed ourselves. The room is lovely overlooking the village and the mountains. Decent breakfast and great staff. They have a lovely bar too.
Rahul, 3-night trip
Verified Expedia guest review