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Riad Eloise

3.5 star property
Family-friendly riad with spa, near Marrakech Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Eloise

Interior detail
Terrace/patio
View from property
Terrace/patio
Executive Suite
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Parking available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Self parking
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$182
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Signature Room

Premium bedding, Select Comfort beds, in-room safe

Signature Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, Select Comfort beds, in-room safe

Junior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Sofa bed
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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The price is AU$222
includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
5 Derb Si Moha Sidi Benslimane, Marrakech, 40000

What's nearby

  • Marrakech Museum - 11 min walk
  • Le Jardin Secret - 12 min walk
  • Jemaa el-Fnaa - 17 min walk
  • Koutoubia Mosque - 5 min drive
  • Bahia Palace - 7 min drive

Getting around

  • Marrakech (RAK-Menara) - 20 min drive
  • Marrakech Central Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Le Jardin - ‬7 min walk
  • ‪Ristorante I Limoni - ‬4 min walk
  • ‪Terrasse des Épices - ‬9 min walk
  • ‪Kesh Cup - ‬8 min walk
  • ‪Café Arabe - ‬9 min walk

About this property

Riad Eloise

Located just 4.9 mi (7.9 km) from the airport, Riad Eloise offers a shuttle (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other highlights include an outdoor pool, a rooftop terrace and a bar/lounge. Fellow travellers say great things about the helpful staff.

Languages

Arabic, Dutch, English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • The front desk is open daily from 10:00 AM - 9:00 PM
    • Guests will receive an email 10 days before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 7 per night)
    • Off-site parking within 492 ft (EUR 7 per night); discounts available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed on site

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Archery
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1700
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Traditional architecture

Accessibility

  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • 60-cm flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

On-site venue – This restaurant specialises in Moroccan cuisine and only serves dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 7 per person (one-way)
  • Late check-in between 8:00 PM and 8:00 AM can be arranged for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 15.0 per night
  • Rollaway beds are available for EUR 20.0 per night
  • Airport shuttle service for children up to age 10 costs EUR 5

Parking

  • Self-parking costs EUR 7 per night
  • Parking is available nearby and costs EUR 7 per night (492 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Riad Eloise Marrakech
Eloise Marrakech
Riad Eloise Riad
Riad Eloise Marrakech
Riad Eloise Riad Marrakech

Frequently asked questions

Is there a pool at Riad Eloise?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Riad Eloise?
Sorry, pets aren't allowed.
Is parking offered on site at Riad Eloise?
Yes. Self-parking costs EUR 7 per night.
Is an airport shuttle service offered by Riad Eloise?
Yes, an airport shuttle is available. The charge is EUR 7 per person one-way.
What are the check-in and check-out times at Riad Eloise?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Riad Eloise?
No, this riad doesn't have a casino, but Casino de Marrakech (6-min drive) and Le Grand Casino de la Mamounia (7-min drive) are both nearby.
What is there to do at Riad Eloise and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Riad Eloise also has a Turkish bath and an arcade, as well as a picnic area.
Are there restaurants at or near Riad Eloise?
Yes, there's an on-site restaurant that offers Moroccan cuisine.
Does Riad Eloise have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Riad Eloise like?
Riad Eloise is a short 17-minute walk from Jemaa el-Fnaa and 11 minutes' walk from Ben Youssef Madrasa.

Riad Eloise Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Home away from home
This was our home away from home. We want to stay here again next time we visit Marrakech. The staff were warm and friendly and the atmosphere was serene and relaxing.
Jessie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

catia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We were so pleased with Riad Eloise and the amazing staff. We can’t thank Alain and the staff enough for not only making sure we were comfortable and taken care of, but going above and beyond. They even fixed my wall plug that stopped working during the trip without me asking. The room was great and had AC. We enjoyed the breakfast and the scenic views from the rooftop. The host made sure to give us lots of information about Marrakesh and places to visit. We would definitely recommend this place as female-friendly (we were 2 girls and felt very safe). Would definitely come back.
Akosua Coco, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lovely place, lovely people.
This is a wonderful riad with kind, attentive and generous staff and owners. It’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
Jillian, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing find
Amazing friendly and dedicated team. All took great care of us over and above the call of duty Lovely well cared for retreat
Alistair, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable. The decor in the Riad is beautiful and all the staff are polite and friendly. The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight. Everyone needs an Abdel in their life. Thanks Heidi & Si
Heidi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 Nights at the Eloise
We had a lovely stay at the traditional Riad Eloise. With only 9 rooms and down a hidden back street (as all the Riads seem to be in the Medina) we had a beautiful room with a comfortable four poster bed and a great Shower / ensuite. From the moment we arrived Alain (the Riad owner) sat us down with a map and gave us solid advice on finding what we needed. The Riad is located over 4 floors I think. Definitely not suitable for anyone with access difficulties, but if you are able the quirky steps all the way to the rooftop, offer you a great sunset view in the evenings. Alcohol is a question we kept asking google about when we were looking to stay somewhere. However, there was no problem with this at all at Riad Eloise. Alain had bottles of wine and beer and would provide them upon request 22 Euros for a bottle of wine and a small beer was about 4 Euros. There is a little pool on the ground floor of the Riad, but I think this is more of a feature rather than a pool to use. We could of used it, but didn't. The breakfast was delightful. Near enough the same thing every morning, with a slight variation on the types of bread and cakes. But basically, freshly squeezed juices, coffee, fresh yoghurt and fresh fruit, followed by breads and spreads. If we go back to Marrakech, we will definitely use Riad Eloise. Thank you Alain and your team for a great stay.
Keith, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

My family of 5 stayed in this breathtaking Riad June 26th - June 30th 2021.it was amazing felt like we were in paradise. The overall feeling you get is like a spa feeling even the birds in the morning singing for you. It was a slice of paradise. The owner Alain went above and beyond for my family. My son with Autism was included in everything and Alían was Awsome dealing with a special needs guest. Even had treats of candy for my son. In the morning you are greeted by a fresh homemade beautiful breakfast. My family had the most relaxing amazing 4 days in this diamond in the rough hidden Gem. I highly recommend this Riad to everyone who wants a great experience. My family will definitely be going back ❤️❤️
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Alain, Mina and the rest of the house could not have been more welcoming, kinder, or more fabulous. The riad is beautiful, our room was exceptional and our stay was amazing. Thank you
5-night family trip
Verified Expedia guest review

6/10 Good

Nigel, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and clean! Welcoming and very good location to Médina.
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Friendly atmosphere
Alain and Anima are very friendly and helpful hosts. We had a cooking class with Anima which was fun and interesting as we shopped in her local market. We had a standard room which is very small (barely room for one suitcase). We would suggest a larger room if you plan to stay more than 1 night. Mattress could be improved with a topper. The rooftop terrace is comfortable to spend a quiet afternoon or evening. Lovely little Riad but could use a little TLC. A little out of the way but we felt safe enough.
Kimberly, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

nice staff, nice experience
Although the location of the place is kind of remote, Mina and the owner are so nice. And when I got a problem, they solved it quickly. I would say this hotel is highly recommanded.
DA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Un riad vrai et comme chez soi!
L'hôte, Alain, toujours prêt à aider et donner des conseils éclairés, est très sympa, compétant et sans chichi. Dans son riad on est un peu comme à la maison, mais avec les avantages de l'hôtel. C'est beau, c'est bon et c'est calme. Situé dans le nord de la médina, l'accès au souk est quasi immédiat, à pied bien-sûr et c'est tout l'intérêt. Pour aller à la fameuse place, on empreinte plein de ruelles sans quasi jamais prendre la même, donc ça fait naturellement visiter le centre du souk. L'agence de voyage avec laquelle Alain travaille est à 100m et un petit resto fait maison pour le midi est 100m plus loin, c'est le SIMPLE avec un divin couscous bon marché environ 10€ avec bouteille deau, juste à côté de LA FERME beaucoup plus chic mais aussi deux fois plus cher, mais très bien pour le premier soir quand on n'ose pas encore s'aventurer et qu'on a besoin de repères plus conventionnels. Puis Alain vous expliquera comment mettre une appli pour vous guider dans le souk même si vous n'avez pas de forfait de téléphone pour le Maroc donc gratuit 👍 et vous pourrez aller partout où vous voudrez sans jamais vous perdre. Il faut absolument visiter la Merdesa Ben Youssef, s'installer boire un thé et ou manger des vermicelles au riad Ben Cherifa, siroter un alcool Palais Donab et manger un excellent Tagine poulet citron au roof-top Kui-Zin et l'inévitable visite du jardin Majorelle. Profitez bien, vous êtes en sécurité ici, même si les ruelles semblent sombres, les locaux vivent ici.
Jean-Pierre, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super logement
Logement comme sur les photos très propre, un accueil au top, un service 24/24. Je recommande vraiment ce logement qui est très proche du centre.
Nathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Talma, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nous avons passé un excellent séjour au Riad Eloïse du début à la fin grâce à un personnel d'une gentillesse incroyable, toujours aux petits soins, vous rendant le séjour facile et agréable. Restauration, piscine, petit déjeuner, propreté, rien à redire... Tout était nickel ! Un grand grand merci à Abdel pour ses précieux conseils, sa bonne humeur et sa gentillesse, il nous a grandement facilité le séjour. Nous reviendrons c'est certain !
Thierry Jean Francis, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

La présence des propriétaires sur place pour nous accueillir, répondre à nos besoins ou encore nous guider dans la découverte de Marrakech, voire aussi pour soutenir son personnel quotidiennement, fait toute la différence du Riad Eloise sur les autres hébergements de ce type. On apprécie leur soucis du détail qui rend un séjour confortable comme si on était à la maison. Sans oublier de souligner l'attention portée à l'entretien de cette belle demeure originale, rénovée avec soins et respect pour le patrimoine bâti, pour qu'elle traverse le temps.
Ginette, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Struttura in ottima posizione Personale gentile
Maurizio, 3-night trip
Verified Expedia guest review

8/10 Very good

Vincent, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lugar con sabor marroquí, y servicio muy amables.
Sitio recoleto en la Medina. Precioso lugar y enclave cercano al zoco. Atención y personal muy cercano, amables y con muchas ganas de agradar. Volveriamos. Experiencia muy positiva.
JOSE MANUEL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me encantó la decoración, y la amabilidad del personal, nos recibieron con té y nos explicaron lo más importante para nuestra estancia.
MONICA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Le Riad qu’il vous faut
Alain et son équipe ont été aux petits soins pour nous. Le Riad est très bien placé pour visiter Marrakech. La chambre bleue était très confortable et les terrasses nous ont permis de nous poser confortablement entre deux sorties. Le petit déjeuner est excellent ! 20/20 :)
Bertrand, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Merveilleux séjour au coeur de la medina
Nous avons posé nos bagages quelques jours dans le riad d'Alain qui dès notre arrivée nous a mis à l'aise: accueil avec un thé et partage de toutes les bonnes adresses et choses à faire. L'endroit est calme, reposant, et parfaitement situé, à proximité des souks, et à une vingtaine de minutes de marche de la Place Jemaa El Fna et du Jardin Majorelle. Le riad est un oasis de fraicheur au coeur de la medina, disposant de plusieurs endroits pour s'apaiser et de reposer (le salon, la terrasse, le toit avec transats et hamacs). Le petit déjeuner est une belle surprise: copieux, avec des produits frais et faits maison, un délice avant d'entamer sa journée dans la belle ville de Marrakech. Merci pour votre accueil (Alain, Abdel et tous les autres membres de l'équipe) chaleureux, nous reviendrons!
Lauren, 2-night trip
Verified Hotels.com guest review