Destination
Guests
All properties in Auckland, Auckland Region, New Zealand

Hotel Grand Windsor MGallery by Sofitel

Luxury hotel with restaurant, near Auckland Ferry Terminal

  • Free WiFi

Image gallery

  • Living Area
  • Living Area
  • Living Area
  • Living Area
  • Living Area
Living Area. Image 1 of 85.
1 / 85Living Area
9.0.Superb.
  • Great hotel, wonderful value for money. Really convenient location.

    Jan. 3, 2021

  • Impeccable service from check in staff to concierge service. Conveniently located in the…

    Jan. 1, 2021

See all 489 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 79 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 5 min walk
  • Sky Tower - 9 min walk
  • Princes Wharf - 9 min walk
  • Viaduct Harbour - 10 min walk
  • University of Auckland - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room with King Bed
  • Superior Room with Queen Bed
  • Classic Room with Queen Bed
  • Superior Room with King Bed
  • Luxury Room
  • Executive Suite, 2 Bedrooms
  • Junior Suite
  • The Duchess Suite

Location

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 5 min walk
  • Sky Tower - 9 min walk

What’s around

Landmarks

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 5 min walk
  • Sky Tower - 9 min walk
  • Princes Wharf - 9 min walk
  • Viaduct Harbour - 10 min walk
  • University of Auckland - 10 min walk
  • Queen Street Shopping District - 1 min walk
  • Britomart Transport Centre - 2 min walk
  • SkyCity Casino - 8 min walk
  • Aotea Centre - 11 min walk
  • Spark Arena - 18 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 32 min drive
  • Auckland Britomart Station - 4 min walk
  • Auckland Remuera Station - 6 min drive
  • Auckland Kingsland Station - 6 min drive

At a glance

Hotel size

  • This hotel has 79 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (NZD 35.00 per night; includes in/out privileges)
  • Onsite valet parking (NZD 50.00 per day)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cookes Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Cookes Bar - Onsite bar. Open daily.

Small print

Also known as

  • Grand Windsor Hotel Auckland
  • Grand Windsor
  • Grand Windsor Hotel Auckland New Zealand
  • Hotel Grand Windsor MGallery by Sofitel Auckland
  • Hotel Grand Windsor MGallery by Sofitel Hotel Auckland
  • Hotel Grand Windsor MGallery Sofitel Auckland
  • Grand Windsor Auckland
  • Grand Windsor
  • Grand Windsor Hotel Auckland New Zealand
  • Mercure Hotel Windsor Auckland
  • Hotel Grand Windsor MGallery Sofitel
  • Grand Windsor MGallery Sofitel Auckland
  • Grand Windsor MGallery Sofitel

Optional extras

Credit card charges are subject to an extra charge of 2.25 percent

Self parking costs NZD 35.00 per night with in/out privileges

Valet parking costs NZD 50.00 per day

Breakfast costs between NZD 12 and NZD 38 per person (approximately)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: NZD 100.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Grand Windsor MGallery by Sofitel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NZD 35.00 per night. Valet parking costs NZD 50.00 per day.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, Cookes Restaurant and Bar offers international cuisine. Nearby restaurants include MELBA Vulcan (3-min walk), Xuxu Dumpling Bar (3-min walk), and Indochine Kitchen (3-min walk).
  • No, this hotel doesn't have a casino, but SkyCity Casino (8-min walk) is nearby.
  • Maintain your daily exercise routine at the gym.
9.0.Superb.
  • 10.0.Exceptional

    Handy location with premium facilities at reasonable rates

    Prasad, 2 night family trip, Dec. 31, 2020

    Verified Expedia guest review

  • 6.0.Good

    Nice hotel let down by the limited food choice in restaurant

    1 night romance trip, Dec. 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful place to stay right on queen st. Would have been nicer with parking undee the building, but the valet was lovely and we had the option to self park too nearby.

    1 night romance trip, Dec. 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location , friendly staff, beautiful rooms

    1 night family trip, Dec. 19, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Great location with excellent staff and luxury accommodation.

    1 night romance trip, Dec. 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Old world charm with modern services :) Very helpful staff

    1 night romance trip, Dec. 17, 2020

    Verified Wotif guest review

  • 6.0.Good

    Location is great. Cleanliness was a bit concerning- open bottle of wine in the room, someone else’s handkerchief on the floor and I think one of the shower gels had already been opened judging by the seal- not what I was expecting.

    2 night business trip, Dec. 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Gorgeous hotel in Queen Street. Everything about this hotel is amazing. Only negative was on our last night you could hear the nightclub next door, but you are going to get that when you stay in middle of the CBD. Earplugs fixed that ( I never leave home without them).

    Corrina, 3 night family trip, Dec. 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The level of service was amazing tbh. Will be back again soon

    Antony, 1 night romance trip, Dec. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic staff and great rooms. Will be back again!

    1 night romance trip, Dec. 9, 2020

    Verified Expedia guest review

See all 489 reviews