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Hotel Grand Windsor MGallery by Sofitel
VIP
Luxury hotel with restaurant, near Auckland Ferry Terminal
- Free WiFi
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
9.0.Superb.489 verified Hotels.com guest reviews
Great hotel, wonderful value for money. Really convenient location.
Jan. 3, 2021
Impeccable service from check in staff to concierge service. Conveniently located in the…
Jan. 1, 2021
Official standards
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Guests are provided with free hand sanitiser
Guests rated location
Walkable159 positive mentions
Shopping146 positive mentions
Convenient136 positive mentions
Dining options131 positive mentions
Safe74 positive mentions
- Free WiFi
- Parking available
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 79 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Fitness center
- Valet parking
For families
- Fridge
- Private bathroom
- Television
- Free toiletries
- Daily housekeeping
- Laundry facilities
What’s around
- In Auckland Central Business District
- Auckland Ferry Terminal - 5 min walk
- Sky Tower - 9 min walk
- Princes Wharf - 9 min walk
- Viaduct Harbour - 10 min walk
- University of Auckland - 10 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Classic Room with King Bed
- Superior Room with Queen Bed
- Classic Room with Queen Bed
- Superior Room with King Bed
- Luxury Room
- Executive Suite, 2 Bedrooms
- Junior Suite
- The Duchess Suite
Location
- In Auckland Central Business District
- Auckland Ferry Terminal - 5 min walk
- Sky Tower - 9 min walk
What’s around
Landmarks
- In Auckland Central Business District
- Auckland Ferry Terminal - 5 min walk
- Sky Tower - 9 min walk
- Princes Wharf - 9 min walk
- Viaduct Harbour - 10 min walk
- University of Auckland - 10 min walk
- Queen Street Shopping District - 1 min walk
- Britomart Transport Centre - 2 min walk
- SkyCity Casino - 8 min walk
- Aotea Centre - 11 min walk
- Spark Arena - 18 min walk
Getting around
- Auckland Intl. Airport (AKL) - 32 min drive
- Auckland Britomart Station - 4 min walk
- Auckland Remuera Station - 6 min drive
- Auckland Kingsland Station - 6 min drive
At a glance
Hotel size
- This hotel has 79 rooms
- This hotel is arranged over 8 floors
Arriving/leaving
- Check-in time starts at 2:00 PM
- Check-out time is 11 AM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (NZD 35.00 per night; includes in/out privileges)
- Onsite valet parking (NZD 50.00 per day)
Other information
- Smoke-free property
In the hotel
Food and drink
- Full breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness facilities
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
Facilities
- Number of buildings/towers - 1
- Lift
Accessibility
- Accessible bathroom
- In-room accessibility
- Raised toilet seat
- Grab bar - near toilet
Languages Spoken
- Chinese
- English
- French
- Portuguese
- Spanish
In the room
Home comforts
- Air conditioning
- Minibar
- Espresso maker
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Premium bedding
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Designer toiletries
- Hair dryer
Be entertained
- TV
- Satellite TV channels
Stay connected
- Free WiFi
Food and drink
- Fridge
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Dining
Cookes Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cookes Bar - Onsite bar. Open daily.
Cookes Bar - Onsite bar. Open daily.
Small print
Also known as
- Grand Windsor Hotel Auckland
- Grand Windsor
- Grand Windsor Hotel Auckland New Zealand
- Hotel Grand Windsor MGallery by Sofitel Auckland
- Hotel Grand Windsor MGallery by Sofitel Hotel Auckland
- Hotel Grand Windsor MGallery Sofitel Auckland
- Grand Windsor Auckland
- Grand Windsor
- Grand Windsor Hotel Auckland New Zealand
- Mercure Hotel Windsor Auckland
- Hotel Grand Windsor MGallery Sofitel
- Grand Windsor MGallery Sofitel Auckland
- Grand Windsor MGallery Sofitel
Optional extras
Credit card charges are subject to an extra charge of 2.25 percent
Self parking costs NZD 35.00 per night with in/out privileges
Valet parking costs NZD 50.00 per day
Breakfast costs between NZD 12 and NZD 38 per person (approximately)
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Mandatory fees
Deposit: NZD 100.00 per day
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hotel Grand Windsor MGallery by Sofitel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
- Yes. Self parking costs NZD 35.00 per night. Valet parking costs NZD 50.00 per day.
- Sorry, pets aren't allowed.
- You can check in starting at 2:00 PM. Check-out time is 11 AM. Contactless check-out is available.
- Yes, Cookes Restaurant and Bar offers international cuisine. Nearby restaurants include MELBA Vulcan (3-min walk), Xuxu Dumpling Bar (3-min walk), and Indochine Kitchen (3-min walk).
- No, this hotel doesn't have a casino, but SkyCity Casino (8-min walk) is nearby.
- Maintain your daily exercise routine at the gym.
9.0.Superb.489 verified Hotels.com guest reviews
- 10.0.Exceptional
Handy location with premium facilities at reasonable rates
Prasad, 2 night family trip, Dec. 31, 2020
Verified Expedia guest review
- 6.0.Good
Nice hotel let down by the limited food choice in restaurant
1 night romance trip, Dec. 21, 2020
Verified Expedia guest review
- 10.0.Exceptional
Beautiful place to stay right on queen st. Would have been nicer with parking undee the building, but the valet was lovely and we had the option to self park too nearby.
1 night romance trip, Dec. 20, 2020
Verified Expedia guest review
- 10.0.Exceptional
Excellent location , friendly staff, beautiful rooms
1 night family trip, Dec. 19, 2020
Verified Wotif guest review
- 10.0.Exceptional
Great location with excellent staff and luxury accommodation.
1 night romance trip, Dec. 19, 2020
Verified Expedia guest review
- 10.0.Exceptional
Old world charm with modern services :) Very helpful staff
1 night romance trip, Dec. 17, 2020
Verified Wotif guest review
- 6.0.Good
Location is great. Cleanliness was a bit concerning- open bottle of wine in the room, someone else’s handkerchief on the floor and I think one of the shower gels had already been opened judging by the seal- not what I was expecting.
2 night business trip, Dec. 15, 2020
Verified Expedia guest review
- 10.0.Exceptional
Gorgeous hotel in Queen Street. Everything about this hotel is amazing. Only negative was on our last night you could hear the nightclub next door, but you are going to get that when you stay in middle of the CBD. Earplugs fixed that ( I never leave home without them).
Corrina, 3 night family trip, Dec. 13, 2020
Verified Expedia guest review
- 10.0.Exceptional
The level of service was amazing tbh. Will be back again soon
Antony, 1 night romance trip, Dec. 12, 2020
Verified Expedia guest review
- 10.0.Exceptional
Fantastic staff and great rooms. Will be back again!
1 night romance trip, Dec. 9, 2020
Verified Expedia guest review