Arize Hotel Sri Racha

ไม่มีระบบการคัดกรองกับผู้เข้าพัก ไม่มีการวัดอุณภูมิ ไม่มีแอลกอฮอลเจล ไม่มีการฆ่าเชื้อ ห้องพักฝุ่นเยอะมากจนนอนไม่ได้ น้ำไหลออกมาเป็นตะกอนสีดำ โรงแรมทำการจองหาย ต้องเสียเวลาในการติดต่อ แล้วบอกว่าลูกค้าจองมาผิด การเช็คอินใช้เวลานอน โถงทางเดินไม่เปิดแอร์ อึกอัดจนหายใจไม่ออก ฝุ่นในโถงทางเดินเยอะมากเพราะเป็นพื้นพรม ที่จอดรถไม่เพียงพอ ระบบคีย์การ์ดของประตูห้องพักเสีย เปลี้ยนคีย์การ์ด 2 รอบ ก็ยังไม่สามารถเข้าห้องได้ ต้องให้ลูกค้าโทรไปสอบถามเองตลอดว่าเข้าห้องได้หรือยัง กว่าจะได้เข้าห้องก็เกือบ 21.00 น.

Great view from the room, good style, excellent decor. The bedroom air condition had problems that maintenance fixed, so the room was cool but the air conditioning became noisy which made sleeping a problem. The shower door also was coming off the hinges. The hotel was told but didn't fix it during our stay. Perhaps covid 19 had something to do with it

We were checked in last Saturday for 4 rooms with type 2 bedroom suites. Finally some of my family couldn’t been there from Covid-19 but we haven’t cancel the room yet. During stay everything was okay. Once checkout one of the reception asked us to pay for towel 300.- that was lost in one of our room. How do I know how many you place in our room? Once checkin no one else take us to the room. Don’t help us for belonging. Just gave us for the keycard

Staff was excellent! Great views of the city and very nice hot pool. Breakfast buffet could have been better.

It is a beautiful hotel that is not fully functioning yet. I had the impression they are still opening--lots of construction still happening in the corridors. There are beautiful finishings and fixtures--really stunning design--and wonderful pool. I loved the bathrobes, the in-room kitchen, and bathtub in the room was great. I loved the huge onsen/hot tub, but it was only warm on 2 of my 5 nights. Wonderful breakfast buffet, and the restaurant staff were very kind and helpful. Once when they were out of papaya at the buffet, one of the servers brought me a plate especially for me as he knew I liked papaya. The hotel is in a strange location, which was fine for me,, but maybe some others would like to be closer to town. Overall it was a great, relaxing stay.

Meeting folks off cruise so perfect location for that - an up n coming town for sure. Super Italian restaurant in town. Love the kitchen plus washer/dryer.

The layout makes the room small despite it is over 50 sq.m. There is no robe and slippers in the room considered that it is a 5-star hotel. We stayed for 1 night and the electricity went down around midnight for a few seconds. After that the air-con was not cold anymore, we tried to adjust the temperature down but it didn't work. At the end, we called the maintenance guy at 3 A.M., the service was quick though he fixed it in 30 minutes. The breakfast is served until 10 A.M. we went there at 9.30 A.M to find that 70% of the food was finished and there was no refill. There was no waiter to help you with seating or anything. Definitely not a 5-star hotel service and won't go back again.