Near Avenida La Reforma, Hotel San Carlos offers a tranquil retreat with an on-site international cuisine restaurant, Restaurante San Carlos. Enjoy a refreshing dip in the outdoor pool, unwind at the garden or explore nearby Embassy of Mexico in Guatemala and Oakland Mall.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Pool
Gym
24/7 front desk
Free parking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Health club
Room service
Airport shuttle
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Garden
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is AU$191
AU$191
includes taxes & fees
14 Mar - 15 Mar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Double Room
Double Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Hairdryer
30 sq m
Sleeps 2
2 Double Beds
View all photos for Standard Room, 1 Bedroom
Standard Room, 1 Bedroom
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Hairdryer
17 sq m
Sleeps 1
1 Double Bed
View all photos for Deluxe Suite
Deluxe Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
35 sq m
Sleeps 2
1 King Bed
View all photos for Exclusive Apartment, 2 Bedrooms
Exclusive Apartment, 2 Bedrooms
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
45 sq m
Sleeps 5
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
View all photos for Comfort Room
Comfort Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Hairdryer
Sleeps 2
1 King Bed
View all photos for Deluxe Apartment, 1 King Bed with Sofa bed
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
What's nearby
Avenida La Reforma - 1 min walk - 0.0 km
Embassy of Mexico in Guatemala - 3 min walk - 0.3 km
Oakland Mall - 18 min walk - 1.6 km
La Aurora Zoo - 5 min drive - 4.3 km
Paseo Cayala - 7 min drive - 6.2 km
Getting around
Guatemala City (GUA-La Aurora Intl.) - 19 min drive
Airport shuttle (surcharge)
Restaurants
Restaurante El Adobe - 4 min walk
Carls Jr. - 7 min walk
Patsy Reforma - 1 min walk
7 Caldos - 6 min walk
McDonald's - 7 min walk
About this property
Hotel San Carlos
Hotel San Carlos is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante San Carlos, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Restaurante San Carlos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 per person
Airport shuttle service is offered for an extra charge of USD 15 per room (one-way)
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City
Frequently asked questions
Does Hotel San Carlos offer free cancellation for a full refund?
Yes, Hotel San Carlos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel San Carlos?
Yes, there's an outdoor pool.
Are pets allowed at Hotel San Carlos?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel San Carlos?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel San Carlos?
Yes, an airport shuttle is available. The charge is USD 15 per room one-way.
What are the check-in and check-out times at Hotel San Carlos?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel San Carlos and nearby?
Hotel San Carlos has an outdoor pool and a health club, as well as a garden.
Are there restaurants at or near Hotel San Carlos?
Yes, Restaurante San Carlos offers international cuisine.
What's the area around Hotel San Carlos like?
Hotel San Carlos is in Zona 10, a short 1-minute walk from U.S. Embassy in Guatemala and 3 minutes' walk from Embassy of Mexico in Guatemala.
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Hotel San Carlos Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Mar 2025
Great breakfast and dinner! Staff were great. Safe
Mary
Mary, 3-night trip
10/10 Exceptional
2 Dec 2024
It is a great place to stay for a short trip.
Valeria
Valeria, 13-night trip
10/10 Exceptional
7 Dec 2024
Very nice hotel with a great staff and excellent security.
Timothy
Timothy, 3-night trip
10/10 Exceptional
8 Dec 2024
Beautiful clean place.convinient location.live it try to stay here.everytime .
karla paola
karla paola, 6-night trip
8/10 Very good
26 Oct 2024
Great place
Assir
Assir, 1-night trip
10/10 Exceptional
2 Dec 2024
We really enjoyed our stay at Hotel San Carlos. The pool was nice and the mattress was very comfortable!
Nona
Nona, 2-night trip
10/10 Exceptional
28 Aug 2024
It was a great stay
Carl
Carl, 4-night trip
8/10 Very good
22 Nov 2024
Hotel San Carlos it's a different kind of place.
It takes you back to 50's or 60' nice location near La Aurora Airport
I did enjoy staying here
CARLOS
CARLOS, 7-night trip
8/10 Very good
17 Feb 2025
Beautiful hotel!
Beautiful hotel. Very peaceful and quiet. Safe and secure. Staffs are kind and welcoming. The hotel itself, like the welcome desk, outdoors, and restaurant were immaculate.
My only complain was: Food was too costly for the portions. The bed sheets in my room weren't the cleanest, had very noticeable stains, not the cleanest room that I got. The pool is small, looks more like a water fountain.
Jocelyn
Jocelyn, 3-night trip
10/10 Exceptional
25 June 2024
I would definitely stay here again.
Marco
Marco, 4-night trip
8/10 Very good
9 Dec 2024
We found this property to be average.
Kevin
Kevin, 1-night trip
10/10 Exceptional
3 Dec 2024
Hotel San Carlos is truly a gem! The service was excellent from beginning to end, and the location is perfect. What truly sets this place apart is the kindness and warmth of the staff—they made us feel right at home. The property itself is stunning, a beautiful and serene space that exceeded all our expectations. Highly recommended!
Iclia O. Rodriguez
Iclia O. Rodriguez, 1-night trip
10/10 Exceptional
29 Nov 2024
Great staff! Friendly people who always went above and beyond any request! A+
Freddy
Freddy, 1-night trip
10/10 Exceptional
10 Sept 2024
Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
nina
nina, 6-night trip
8/10 Very good
3 Dec 2024
The staff was great and helpful. The garden and atmosphere around the property are charming. It is in a great location, close to everything, and very convenient for Uber pickup.
The inside of the building is a little outdated and could be cleaner (when we were there). Overall it is great and I would stay again.
Jacquelin
10/10 Exceptional
16 Nov 2024
Love it
Richard A
Richard A, 3-night trip
10/10 Exceptional
11 Oct 2024
Was a good room
Jean
Jean, 4-night trip
10/10 Exceptional
26 July 2024
Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Edilin
Edilin, 4-night trip
10/10 Exceptional
6 July 2024
Everything was great and the the staff very helpful
Jason
Jason, 1-night trip
10/10 Exceptional
23 July 2024
Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Samantha
Samantha, 1-night trip
10/10 Exceptional
13 June 2024
Very nice hotel. Everyone is very friendly!
Jaime
Jaime, 2-night trip
10/10 Exceptional
15 Apr 2024
Safe, beautiful, clean, friendly staff.
maria
maria, 5-night trip
10/10 Exceptional
15 June 2024
Nice place!
Juan
Juan, 2-night trip
10/10 Exceptional
15 Jan 2024
Hotel was beautiful, nice and clean. Staff was amazing and very friendly.
Arturo
Arturo, 3-night trip
10/10 Exceptional
17 Mar 2024
It was conveniantly located for us and the Staff was very friendly and helpful.