Hotel San Carlos

3.5 star property
Hotel with outdoor pool, near Avenida La Reforma

Photo gallery for Hotel San Carlos

Outdoor pool
Meeting facility
Deluxe Suite
Front of property
Lobby
Near Avenida La Reforma, Hotel San Carlos offers a tranquil retreat with an on-site international cuisine restaurant, Restaurante San Carlos. Enjoy a refreshing dip in the outdoor pool, unwind at the garden or explore nearby Embassy of Mexico in Guatemala and Oakland Mall.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is AU$191
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Standard Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Exclusive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Comfort Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala - 3 min walk - 0.3 km
  • Oakland Mall - 18 min walk - 1.6 km
  • La Aurora Zoo - 5 min drive - 4.3 km
  • Paseo Cayala - 7 min drive - 6.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪Carls Jr. - ‬7 min walk
  • ‪Patsy Reforma - ‬1 min walk
  • ‪7 Caldos - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel San Carlos

Hotel San Carlos is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante San Carlos, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Restaurante San Carlos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 per person
  • Airport shuttle service is offered for an extra charge of USD 15 per room (one-way)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

Does Hotel San Carlos offer free cancellation for a full refund?

Yes, Hotel San Carlos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel San Carlos?

Yes, there's an outdoor pool.

Are pets allowed at Hotel San Carlos?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel San Carlos?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel San Carlos?

Yes, an airport shuttle is available. The charge is USD 15 per room one-way.

What are the check-in and check-out times at Hotel San Carlos?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel San Carlos and nearby?

Hotel San Carlos has an outdoor pool and a health club, as well as a garden.

Are there restaurants at or near Hotel San Carlos?

Yes, Restaurante San Carlos offers international cuisine.

What's the area around Hotel San Carlos like?

Hotel San Carlos is in Zona 10, a short 1-minute walk from U.S. Embassy in Guatemala and 3 minutes' walk from Embassy of Mexico in Guatemala.

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Hotel San Carlos Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great breakfast and dinner! Staff were great. Safe
Mary, 3-night trip

10/10 Exceptional

It is a great place to stay for a short trip.
Valeria, 13-night trip

10/10 Exceptional

Very nice hotel with a great staff and excellent security.
Timothy, 3-night trip

10/10 Exceptional

Beautiful clean place.convinient location.live it try to stay here.everytime .
karla paola, 6-night trip

8/10 Very good

Great place
Assir, 1-night trip

10/10 Exceptional

We really enjoyed our stay at Hotel San Carlos. The pool was nice and the mattress was very comfortable!
Nona, 2-night trip

10/10 Exceptional

It was a great stay
Carl, 4-night trip

8/10 Very good

Hotel San Carlos it's a different kind of place. It takes you back to 50's or 60' nice location near La Aurora Airport I did enjoy staying here
CARLOS, 7-night trip

8/10 Very good

Beautiful hotel!
Beautiful hotel. Very peaceful and quiet. Safe and secure. Staffs are kind and welcoming. The hotel itself, like the welcome desk, outdoors, and restaurant were immaculate. My only complain was: Food was too costly for the portions. The bed sheets in my room weren't the cleanest, had very noticeable stains, not the cleanest room that I got. The pool is small, looks more like a water fountain.
Jocelyn, 3-night trip

10/10 Exceptional

I would definitely stay here again.
Marco, 4-night trip

8/10 Very good

We found this property to be average.
Kevin, 1-night trip

10/10 Exceptional

Hotel San Carlos is truly a gem! The service was excellent from beginning to end, and the location is perfect. What truly sets this place apart is the kindness and warmth of the staff—they made us feel right at home. The property itself is stunning, a beautiful and serene space that exceeded all our expectations. Highly recommended!
Iclia O. Rodriguez, 1-night trip

10/10 Exceptional

Great staff! Friendly people who always went above and beyond any request! A+
Freddy, 1-night trip

10/10 Exceptional

Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
nina, 6-night trip

8/10 Very good

The staff was great and helpful. The garden and atmosphere around the property are charming. It is in a great location, close to everything, and very convenient for Uber pickup. The inside of the building is a little outdated and could be cleaner (when we were there). Overall it is great and I would stay again.

10/10 Exceptional

Love it
Richard A, 3-night trip

10/10 Exceptional

Was a good room
Jean, 4-night trip

10/10 Exceptional

Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Edilin, 4-night trip

10/10 Exceptional

Everything was great and the the staff very helpful
Jason, 1-night trip

10/10 Exceptional

Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Samantha, 1-night trip

10/10 Exceptional

Very nice hotel. Everyone is very friendly!
Jaime, 2-night trip

10/10 Exceptional

Safe, beautiful, clean, friendly staff.
maria, 5-night trip

10/10 Exceptional

Nice place!
Juan, 2-night trip

10/10 Exceptional

Hotel was beautiful, nice and clean. Staff was amazing and very friendly.
Arturo, 3-night trip

10/10 Exceptional

It was conveniantly located for us and the Staff was very friendly and helpful.
Larry, 3-night trip