The Carlton Hotel offers a warm welcome with its restaurant, free WiFi in public areas, and helpful staff. Guests can enjoy continental breakfast options, relax in smoke-free surroundings and unwind with flat-screen TVs featuring cable channels.
The Carlton Hotel puts you a short five-minute drive from Norfolk Broads. Fellow travellers say great things about the helpful staff.
At a glance
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Hotel size
97 rooms
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age – 18
Check-out time is 10 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
24-hour front desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
More
Housekeeping (on request)
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Carlton Hotel Great Yarmouth
Carlton Great Yarmouth
The Carlton Hotel Hotel
The Carlton Hotel Great Yarmouth
The Carlton Hotel Hotel Great Yarmouth
Frequently asked questions
Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Yes, pets are welcome. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Carlton Hotel?
Sorry, there's no on-site parking at The Carlton Hotel.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 3 PM; check-in end time: 9:30 PM. Check-out time is 10 AM.
Is there an on-site casino at The Carlton Hotel?
No, this hotel doesn't have a casino, but Palace Casino (3-min drive) is nearby.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an on-site restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is a short 1-minute walk from Sea Life Great Yarmouth and 2 minutes' walk from Great Yarmouth Beach.
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The Carlton Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Lobby
Bar
Location
Bathroom
Toilet
Food
Reviews
8/10 Very good
3 Feb 2025
Great staff
Aran
Aran, 1-night trip
10/10 Exceptional
4 Nov 2024
Yet again another lovely stay
Staff are great
Room is perfect, large and quiet
Can’t wait for our next stay
Emma
Emma, 2-night trip
8/10 Very good
15 Mar 2025
Weekend break
I always try to stay at this hotel when in Yarmouth and it has always been a good experience. However, this time there was no restaurant or bar as everything was closed.
Neil
Neil, 3-night trip
8/10 Very good
1 Mar 2025
We liked it. Could be a nice hotel again if money was put into it.
Sally
Sally, 2-night trip
8/10 Very good
16 Feb 2025
The room was fine enough to accommodate 2 people
Bed was comfy
Plenty of hot water
Could use a few bottles of water for use of kettle
Verified traveller
2-night trip
8/10 Very good
4 Feb 2025
Basic clean helpful staff
Karen
Karen, 1-night trip
10/10 Exceptional
24 Nov 2024
Really enjoyed my stay the room had a nice out look and warm cosy and clean the shower is brilliant and had tea and coffee that really makes a nice stay lots to do in that area And cinema is fantastic i had a lovely time
Anthony
Anthony, 1-night trip
10/10 Exceptional
13 Nov 2023
Staff great and very friendly nice stay for a few nights away
Craig
Craig, 2-night trip
10/10 Exceptional
27 Nov 2023
Nice staff
Great location right next to the beach
Nicole
Nicole, 2-night trip
4/10 Fair
1 June 2025
First room they sent us to hadn’t been made up and stunk. No service throughout 4 night stay. No bar. No restaurant. Lift needs attention. No accessibility. Decor old and tatty. This was our second stay and gone downhill. Won’t be staying again. Expensive for facilities you got. Plus side, our one encounter with staff was pleasant and helpful.
Michael
Michael, 3-night trip
8/10 Very good
15 Sept 2024
Room was nice and clean, friendly staff, felt safe with security walking around the building make sure everything was alright.
Michelle
Michelle, 2-night trip
10/10 Exceptional
4 June 2024
It was just perfect for were we wanted to be
Donna
Donna, 3-night trip
10/10 Exceptional
13 Apr 2024
The staff were helpfull and cheerful, the was very good with a bath.had a breakfast which was good for the price.would go again.
Susan
Susan, 2-night trip
10/10 Exceptional
30 July 2024
Nice pleasant hotel. Good value for money.
Clare
Clare, 3-night trip
10/10 Exceptional
21 May 2023
Friendly staff soooo clean good breakfast great views
Jeanette
Jeanette, 1-night trip
4/10 Fair
11 May 2025
We have stayed before and was fine but this time was not got there and the lift was broken and wasnt advised before hand! Got to our room and there was no toilet roll the room stunk of cigarettes half the plug sockets didnt work and struggled to get signal on the tv!
Natalie
Natalie, 1-night trip
8/10 Very good
13 Oct 2024
Perfect little room for the price :)
Clean room, nice bathroom and comfortable bed. A bit worn in areas but worth the money :)
Sarah
Sarah, 1-night trip
6/10 Good
5 Mar 2025
Could do with more tea milk and sugar in room and top up daily
Verified traveller
3-night trip
6/10 Good
14 Mar 2025
Property needs attention. Basic. Non existant anything really.
Grant
Grant, 1-night trip
8/10 Very good
6 Nov 2024
Lovely old hotel. No bath. Very polite and friendly staff.
Audrey
Audrey, 1-night trip
4/10 Fair
3 Mar 2025
disappointed
hotel restaurant closed, bar closed, lift out of action, carpet could do with a clean .
Christopher
Christopher, 1-night trip
10/10 Exceptional
30 May 2024
Fantastic hotel and staff
Exceptional, friendly service from all staff especially the lovely lady manager on reception who went above and beyond to help us when our car broke down leaving us in really difficult circumstances.
Charlotte
Charlotte, 2-night trip
6/10 Good
11 Aug 2024
Good location
Hotel is a little tired but serves a purpose. Bed was comfortable and room was clean.
Anne
Anne, 1-night trip
2/10 Poor
9 Mar 2025
We were very disappointed at the condition of the property dirty very out dated smelly we did not stay and have asked the hotel for a refund could you also request our refund
Ray
Ray, 1-night trip
8/10 Very good
11 May 2024
Excellent value for money. Staff lovely and the breakfast is great. It’s fairly basic in the room but it’s all we needed for a short break.