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All properties in Boca del Rio, Veracruz, Mexico
1 room, 2 adults

Hotel Playa Caracol

4-star4 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • On beach
  • Free WiFi
  • Rollaway/extra beds (free)
Av. Mocambo #526, Col. Collado y Boticaria, Boca del Rio, VER, 94293, Mexico

4-star beachfront hotel with outdoor pool, near Mocambo Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • On beach
    • Free WiFi
    • Rollaway/extra beds (free)
  • The pool and garden were nice and the proximity with the beach.Mar. 4, 2020
  • They nickel and dime you for everything. They charged us to drink our own beer (2 beers…Feb. 27, 2019

Hotel Playa Caracol

from A$82
  • Room, 1 King Bed
  • Double Room, 2 Double Beds

What’s around Hotel Playa Caracol


  • In Mocambo
  • Mocambo Beach - 1 min walk
  • World Trade Center Veracruz - 13 min walk
  • Plaza Las Americas Shopping Mall - 17 min walk
  • Plaza Vela - 8 min walk
  • Andamar Lifestyle Center - 13 min walk
  • Playa Vicente Fox - 27 min walk
  • Unidad Deportiva Hugo Sánchez - 40 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 13 min drive
  • Veracruz Central Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 39 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sunloungers
  • Spa services on site
  • Pool umbrellas
Working away
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


La Villa del Pescador - This family restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Hotel Playa Caracol’s small print

Also known as

  • Hotel Playa Caracol Boca del Rio
  • Hotel Playa Caracol
  • Playa Caracol Boca del Rio
  • Playa Caracol
  • Hotel Playa Caracol Hotel
  • Hotel Playa Caracol Boca del Rio
  • Hotel Playa Caracol Hotel Boca del Rio


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 250 per person (approximately)

Cribs/Infant beds are available for MXN 350.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Playa Caracol

  • Does Hotel Playa Caracol offer free cancellation for a full refund?
    Yes, Hotel Playa Caracol does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Playa Caracol?
    Yes, there's free valet parking.
  • Is there a pool at Hotel Playa Caracol?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Playa Caracol?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Playa Caracol?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Playa Caracol?
    Yes, there's an onsite restaurant that serves regional cuisine.

Recent reviews

Very good 8.2 From 114 reviews

Exceptional 10.0
Enjoyed our stay. Nice clean room. But service is a little slow. The room had several light bulbs out including my night stand, we reported it and it took them 2 days to change it. Otherwise it’s a nice property I would stay again.
Mirtala, us3 night trip with friends
Exceptional 10.0
nice and clean
Excelent place for a couple
Carlos, mx1 night romance trip
Very good 8.0
Playa caracol
This property is well located on mocambo Beach. Needs remodeling ad the wifi doesn't work in the rooms.very strict about reservation changes . Overall ok , good value if you don't need wifi
Gerardo, us5 night romance trip

Hotel Playa Caracol

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