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El Carmen Hotel

3.0 star property
Hotel with restaurant, near Central Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Carmen Hotel

Terrace/patio
Reception
Interior
Courtyard view
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$183
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
2 bedrooms
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Tempur-Pedic bed
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Room Superior With View

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Triple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Suite With View

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Casa Santo Domingo Museum - 6 min walk
  • La Merced Church - 7 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks Antigua - ‬4 min walk
  • ‪Lava Terrace Bar and Burgers - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪La Escudilla - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

El Carmen Hotel features a rooftop terrace and puts you only steps from Central Park. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. Other highlights include a bar/lounge, a terrace and a garden. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking within 984 ft

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Handrails in stairwells
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 1 costs USD 10 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Does El Carmen Hotel offer free cancellation for a full refund?
Yes, El Carmen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Carmen Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Carmen Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by El Carmen Hotel?
Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.
What are the check-in and check-out times at El Carmen Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at El Carmen Hotel and nearby?
El Carmen Hotel has spa services and a garden.
Are there restaurants at or near El Carmen Hotel?
Yes, there's an on-site restaurant.
What's the area around El Carmen Hotel like?
El Carmen Hotel is in Historic Center, a short 2-minute walk from Central Park and 6 minutes' walk from Casa Santo Domingo Museum. Travellers say that the local area is very central perfect for shopping.

El Carmen Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great
Everything was great. Service was great.
Shehzad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was one of our better stays. The rate included breakfast located on the rooftop which was very pleasant and the food was good. very good location near the main central park. The room was a little awkward. It had two full beds that were raised on platforms that were so high that they included a step stool to help with getting onto the bed. Shower and hot water was very good. Because of configuration, the room was very tight.
Tim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. Would stay there again.
The hotel is very close to Parque Central, so it's very convenient. Only stayed one night, but the staff was very helpful with booking the shuttle to Lake Atitlan the following day and having our clothing washed the same day we arrived. I would recommend it.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Parking not too close
Wualter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was friendly and very helpful, food was good and it's in a good location to walk around. Some parks and restauranrts are at a walking distance.
Angel, 3-night trip
Verified Expedia guest review

4/10 Fair

This property was such a let-down. The photos on line looked so cute, but upon arrival, everything was kind of old, weathred, in need of repair. Not as nice and cute as we had hoped.
Melissa, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Luke, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Muchas Gracias por todo
Inversiones TRACAS S.A de C.V, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maynor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice personnel
José, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I select this hotel in my next trip
Ana, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

People were helpful and friendly.
maria, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing from the check in rooms kitchen they are just ex extremely polity and always willing to help… Romantic dinnerr Amazing views and service Hotel rooms need to be upgrade To 2024
Mirza, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff
Mirza, 2-night trip
Verified Expedia guest review

6/10 Good

Navaratnam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a wonderful staff Breakfast included was amazing Clean rooms nice little shampoos and body wash ..lotion air conditioning worked great
Kim, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I actually loved this hotel! It was beautiful on the inside. The room are charming and they are one of the only hotels with AC. The hotel is near everything and is walking distant from everywhere. I loved our stay! Would definitely come back! :)
Kimberly, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent place to stay at in Antigua Guatemala. The rooftop has a beatiful view to the mountains and volcanoes and since I went in Rainy season it was a spectacle to see the clouds covering the mountains. Just as a feedback, the Hotel offered me to pick me up at the airport when I arrived to Guatemala City, which they did and the driver Esteban was very friendly and attentive, the only thing that bothered me just a little bit is that they picked me up an hour later than the agreed time which I understand due to traffic and some other issues but the issue was that they didnt have communication with me while I waited the extra hour, until they finally showed up, but GENERALLY SPEAKING EL CARMEN IS AN EXCELLENT CHOICE TO STAY AT.
Carlos, 2-night trip
Verified Expedia guest review

8/10 Very good

I didnt like the staff, zero empathy, really rude and tough with their service and zero customer service too! They didnt provide me either with my parking ticket:( As well the service at the restaurant was terrible!!!! Coffee was cold, every time you requested napkings coffee or water they delayed like 15 minutes. The place safe and quiet
Sofia, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Yuki, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property in the heart of the city. It's pristine, well maintained and tastefully decorated. The rooms are very modern and spacious with all the amenities one could hope for. The breakfast was lavish and the view from the terrace is simply breathtaking. The staff are really courteous and they helped prepare the room ahead of schedule so that we could check in before time.
Arindam, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Alfredo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

near everything in Antigua. The included breakfast was excelent and the restaurant staff was amazing!!
Debra, 5-night family trip
Verified Expedia guest review