Imperial Hotel puts you within a 10-minute drive of Ben Nevis. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (fees apply)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:30 AM–9:30 AM
2 restaurants
Bar/lounge
Room service
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Library
Banquet hall
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Blue Restaurant – On-site restaurant.
Library Bar – On-site bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 8.50 per person
Parking
Self-parking is available for an extra charge
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Imperial Hotel Hotel
Imperial Hotel Fort William
Imperial Hotel Hotel Fort William
Imperial Hotel Fort William
Imperial Fort William
Frequently asked questions
Does Imperial Hotel offer free cancellation for a full refund?
Yes, Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Imperial Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Imperial Hotel?
Yes, there's self parking on site (charges apply). Parking spaces may be limited.
What are the check-in and check-out times at Imperial Hotel?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Imperial Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Imperial Hotel like?
Imperial Hotel is a short 4-minute walk from Fort William Station and 5 minutes' walk from West Highland Way.
Imperial Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
12 Nov 2024
Gordon
Gordon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
Clean and comfortable
The hallways up to the bedrooms look quite tired but I got a pleasant surprise when I entered my bedroom and found it to be large, clean and nice looking. I had a really comfortable sleep the 2 nights I was there without any noise disturbance (I find it hard to sleep if there's much noise). Breakfast was good.
Catriona
Catriona, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Sept 2024
John
John, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 Sept 2024
This hotel was terrible. The receptionist was sittinv in a dirty pinkbpuffa coat, no eyr contact, not friendly. No lift, no offer of help with luggage so had to drag my case upstairs. On entering the room the first thing i saw was the filthy windows and could just make out the metal fire escape taking up the whole view. The room was very small, dated and felt cold and dirty. There was no way id spend a night thete. Another guest kindly took my case back down for me as i need to hold the rail with both hands to ho down. When i went to reception she just shrugged and said well youre not gettingvyour money back but i could mot stay thete it was do bad
Shirley
Shirley, 1-night trip
Verified Expedia guest review
2/10 Poor
17 Sept 2024
Noisy, dated and dirty
We couldn’t see the loch from our room due to the condensation on the windows. The window frames were thick with dirt and mould. There was also mould in the bathroom where water from the shower collected on a shelf above the bath. This was charged as a “superior room” - would hate to see the state of the other rooms. Furniture dated and battered. Heavy traffic noise kept me awake most of the night.
Morag
Morag, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
Nice.
Staff were fantastic and very helpful so no complaints on that front. Food in the restaurant was nice and not too pricey. The only downside was the cost of the room but it seemed on about the same price as other places in the area.
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Sept 2024
Property is very outdated, no lifts which makes a little complicated for older people. Every room has carpets. I would say it’s fair for a night stay, they offer breakfast but the building itself is old.
Maria Fernanda
Maria Fernanda, 1-night romance trip
Verified Expedia guest review
2/10 Poor
2 Sept 2024
Moldy bathroom. Pretty sure there was black mold in there. I became ill after staying there. Employees were lazy and borderline rude at the check-in desk.
Danielle
Danielle, 1-night family trip
Verified Hotels.com guest review
6/10 Good
31 Aug 2024
Hotel staff were friendly and the welcoming.
It is an old Victorian hotel so the rooms are large but very tired and need a face lift.
The plumbing is original and also needs an upgrade but the toilet was very clean and the shower lovely and hot.
The best part of the room was the bed. Extremely comfortable and we slept well.
As it is right in the heart of Fort William there were a few people going home from the pubs around 12.30 but apart from that it was quiet.
We only paid for room only so can not comment on the breakfast.
For a competitive one night stop over it was fair value at £139 compared to the Premium In who wanted £223 room only.
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Aug 2024
Lots of stairs to climb, but a beautiful place to stay.
Gabrielle
Gabrielle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
A very nice breakfast and good value for the money. Walkable to train and bus station nad kind people at the front desk
Allan
Allan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 Aug 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
23 Aug 2024
Alastair
Alastair, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
Nice hotel for the price
John
John, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
19 Aug 2024
We had two rooms. One bathroom had mold in the shower and the floor was not vacuumed. The single beds were very small and uncomfortable. The floor in the other bathroom had leaking tiles. The positive note is that it is in a great location along the water and one street away from the fun pedestrian shopping street.
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Perfect location and very attentive and friendly staff
Malcolm
Malcolm, 1-night family trip
Verified Expedia guest review
2/10 Poor
20 July 2024
lynn
lynn, 1-night trip
Verified Expedia guest review
6/10 Good
11 July 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2024
Great helping staff
Ros
Ros, 1-night trip with friends
Verified Expedia guest review
6/10 Good
30 June 2024
Old matrace with tired springs and the double bed was uncomfortably small. Carpet was dark but doesn't seem to be overly clean. View at the side side of the the neighbouring house, so no view.
Andrea
Andrea, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Morley
Morley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2024
.
Kaylee
Kaylee, 1-night romance trip
Verified Expedia guest review
2/10 Poor
15 June 2024
Myriam
Myriam, 2-night trip
Verified Expedia guest review
6/10 Good
10 June 2024
The room was clean and the staff were very pleasant. However, the hairdrier didn't work for very long whether by design or because it was faulty I don't know. The plug chain for the bath was jammed in the drain hole so I had to pull the chain and accidentally broke it before I could have a bath. Water flow was poor and it took ages to fill the bath.