Jalan Basuki Rahmat no 11 Surabaya, Surabaya, JI, 60271
What's nearby
Tunjungan Plaza - 3 min walk - 0.3 km
Surabaya Plaza Shopping Mall - 12 min walk - 1.0 km
Grand City Surabaya - 17 min walk - 1.5 km
Surabaya Zoo - 6 min drive - 5.2 km
Galaxy Mall - 8 min drive - 7.0 km
Getting around
Surabaya (SUB-Juanda) - 37 min drive
Surabaya Pasar Turi Station - 7 min drive
Tandes Station - 22 min drive
Surabaya Gubeng Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's & McCafé - 1 min walk
The Coffee Bean & Tea Leaf - 1 min walk
Solaria Tunjungan Plaza 1 - 3 min walk
Nasi Goreng 69 - 3 min walk
Richeese Factory - 2 min walk
About this property
Cleo Hotel Basuki Rahmat Surabaya
Cleo Hotel Basuki Rahmat Surabaya offers a fantastic location, putting you a short five-minute walk from Tunjungan Plaza. For a bite to eat, guests can visit The Origin, which serves Indonesian cuisine and is open for breakfast, lunch and dinner.
Languages
English, Indonesian
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Restaurant
Coffee shop
Room service (limited hours)
Working away
Business centre
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 2015
Safe-deposit box at front desk
Television in common areas
Accessibility
Lift
Well-lit path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
The Origin – This café specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way)
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat
Frequently asked questions
Does Cleo Hotel Basuki Rahmat Surabaya offer free cancellation for a full refund?
Yes, Cleo Hotel Basuki Rahmat Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cleo Hotel Basuki Rahmat Surabaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cleo Hotel Basuki Rahmat Surabaya?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Cleo Hotel Basuki Rahmat Surabaya?
Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.
What are the check-in and check-out times at Cleo Hotel Basuki Rahmat Surabaya?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Cleo Hotel Basuki Rahmat Surabaya and nearby?
Recommended spots to visit include World Trade Centre (15-min walk) and Grand City Surabaya (0.9 mi), along with Masjid al Akbar (1.4 mi) and Old City (1.4 mi).
Are there restaurants at or near Cleo Hotel Basuki Rahmat Surabaya?
Yes, The Origin offers Indonesian cuisine.
What's the area around Cleo Hotel Basuki Rahmat Surabaya like?
Cleo Hotel Basuki Rahmat Surabaya is in Embong Kaliasin, a short 3-minute walk from Tunjungan Plaza and 12 minutes' walk from Surabaya Plaza Shopping Mall.
Cleo Hotel Basuki Rahmat Surabaya Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
2.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
2/10 Poor
8 May 2019
The location is good just in front of Tunjungan Mall. When we arrived at the hotel the front desk staff was unable to detect our booking even tho i showed him of the expedia booking ref no. The hotel staffs didnt do their job in preparing the day bookings prior to the guest arrival...it took about 20mins of our time when we arrived late at night from malang...tired and sleepy
Zoolabd
Zoolabd, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
17 Dec 2018
Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Tahirah
Tahirah, 3-night trip
Verified Expedia guest review
6/10 Good
16 July 2018
Great location only
Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Rb
Rb, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 June 2018
Muhammad
Muhammad, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Apr 2018
Good and convenient
Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.
TAN
Verified Hotels.com guest review
8/10 Very good
11 Jan 2018
Nice Hotel for business trips
Overall...i love this hotel,
but...please improve the quality of food (-.-")
Dio
Dio, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Mar 2017
Value for money
Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.
Abdul Hadie
Verified Hotels.com guest review
8/10 Very good
25 Mar 2017
Value for money
Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.
Abdul Hadie
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2016
Good budget hotel near shopping mall
Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.
Verified traveller
Verified Expedia guest review
6/10 Good
14 Sept 2016
Good Location...Dirty Bathroom...
the bathroom have a bit dirty, and the towel is not clean
water heater is not working
hotel location is good, it is only 5min walking distance to the shopping mall
30mins to surabaya airport
ZIE SIAN
Verified Hotels.com guest review
8/10 Very good
2 Dec 2015
Valuable hotel
Good stay in Cleo hotel. Room clean, condition still good, staff always smile and helpful. It's a valuable hotel.
Yap
Verified Hotels.com guest review
6/10 Good
2 Aug 2015
Good Internet Connection, Great Location
Great location. Just in front of big shopping mall. Internet connection was good. Breakfast was very standard and not many choices.
ANDREW
Verified Hotels.com guest review
8/10 Very good
4 Feb 2020
YONGHO
YONGHO, 4-night trip
Verified Hotels.com guest review
6/10 Good
20 Nov 2018
Donny
Donny, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Apr 2017
Prijs kwaliteit goed
Ligt tegenover de beroemde Tunjungan Plaza. Oversteken naar de TP is gevaarlijk. Er is een brug en op dit moment is bezig met verbouwing van een lift.
Medewerker is vriendelijk. Gratis koud warm Water Te vinden in ieder verdieping
Verified traveller
Verified Expedia guest review
6/10 Good
9 Apr 2017
Nyebrang langsung ke TP Mall
Small but comfy, bersih, better choice daripada hotel kecil lainnya di sekitar
Donnie
Verified Hotels.com guest review
6/10 Good
23 Nov 2015
隔音不大好
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2015
cleo hotel
lokasi sangat strategis sekali berada di tengah kota, akses kemanapun mudah, breakfast nya cukup lumayan
wiwik
Verified Hotels.com guest review
6/10 Good
5 Oct 2015
Kamar bersih dan nyaman tai lampu kamar redup
Kamar cukup nyaman dan bersih. Hanya saja lampu dikamar sangat redup.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
2 Oct 2015
Budget Hotel in the Heart of Surabaya...
(+) Strategic Location.., Heart of Surabaya City, so close with Tunjungan Plaza 1-5 (Mall superblock), Mc. Donalds n KFC (all 24hours). Comfy room and clean bathroom. You can fill drink water (anytime) with water dispenser near lift area.
(-) Bad of breakfast, not well cooked..