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Gorillas Lake Kivu Hotel

3.0 star property
Beach hotel in Gisenyi with outdoor pool, restaurant

Photo gallery for Gorillas Lake Kivu Hotel

View from property
Premium bedding, in-room safe, desk, free WiFi
Reception
Outdoor pool
42-inch flat-screen TV with digital channels, TV
Nestled in the heart of Lake Kivu, Gorillas Lake Kivu Hotel offers a tranquil retreat with breathtaking views. Savor a moment by the outdoor pool or unwind on the sun-kissed terrace while enjoying high-speed WiFi and barbecue grills. The helpful staff has left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is AU$209
includes taxes & fees
19 June - 20 June

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Double Room Single Use, 1 Bedroom, Lake View, Lakeside

Highlights

Balcony or patio
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside

Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside

Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside

Highlights

Balcony or patio
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Bathrobes
  • 2 sq m
  • Lake view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony or patio
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Lake View

Standard Single Room, Lake View

Standard Single Room, Lake View

Highlights

Balcony or patio
Flat-screen TV
Day bed
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Suite, 1 Bedroom, Lake View, Lakeside

Executive Suite, 1 Bedroom, Lake View, Lakeside

Executive Suite, 1 Bedroom, Lake View, Lakeside

Highlights

Balcony or patio
Kitchen
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 5 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Lake Kivu Serena Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 88 reviews
The price is AU$329
includes taxes & fees
29 June - 30 June
Lake Kivu Serena Hotel
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About the area

Map
Avenue de la Cooperation, Gisenyi

What's nearby

  • Rwanda Tourism University College - 7 min walk - 0.6 km
  • Gisenyi Beach - 7 min walk - 0.6 km
  • Université Libre de Kigali - 18 min walk - 1.6 km
  • Nyamyumba Hot Springs - 9 min drive - 8.2 km
  • Parc National des Virunga - 11 min drive - 11.6 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 152 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kivu Resto - ‬4 min drive
  • ‪Caritas Hotel - ‬3 min drive
  • ‪The New Tam Tam - ‬17 min walk
  • ‪Migano Cafe - ‬8 min walk
  • ‪Salt and Pepper Restaurant - ‬3 min drive

About this property

Gorillas Lake Kivu Hotel

Gorillas Lake Kivu Hotel is a great choice for your beach stay in Gisenyi. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a poolside bar, a children's pool and a snack bar/deli.

Languages

English, French, Swahili

More about this property

VISIBILITY

At a glance

Hotel size

    • 35 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

    • Free secured on-site self-parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Fishing nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Accessible airport shuttle
ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (return. Maximum occupancy 5)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Gorillas Lake Kivu Hotel Gisenyi
Gorillas Lake Kivu Hotel
Gorillas Lake Kivu Gisenyi
Gorillas Lake Kivu
Gorillas Lake Kivu Hotel Hotel
Gorillas Lake Kivu Hotel Gisenyi
Gorillas Lake Kivu Hotel Hotel Gisenyi
HELP_OUTLINE

Frequently asked questions

Does Gorillas Lake Kivu Hotel offer free cancellation for a full refund?

Yes, Gorillas Lake Kivu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gorillas Lake Kivu Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Gorillas Lake Kivu Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Gorillas Lake Kivu Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Gorillas Lake Kivu Hotel?

Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle return.

What are the check-in and check-out times at Gorillas Lake Kivu Hotel?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Gorillas Lake Kivu Hotel and nearby?

Have fun during the warmer months with activities nearby such as fishing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. Gorillas Lake Kivu Hotel also has a garden.

Are there restaurants at or near Gorillas Lake Kivu Hotel?

Yes, there's an on-site restaurant.

Does Gorillas Lake Kivu Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Gorillas Lake Kivu Hotel like?

Gorillas Lake Kivu Hotel is a short 7-minute walk from Gisenyi Beach and 11 minutes' walk from Rwanda Tourism University College.

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Gorillas Lake Kivu Hotel Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast

Reviews

10/10 Exceptional

Very nice hotel with outstanding staff

Very nice hotel with outstanding staff. Ill come back again.
Ingemar, 1-night trip

8/10 Very good

Relaxing and comfortable

The Hotel was comfortable and relaxing and close most activities. Staff was friendly and helpful. Very nice breakfast.
Calvin, 3-night trip

6/10 Good

The grounds of this hotel are lovely. The hotel itself is old and the facility is aging. Many things don't work or break. The Lakeside room I had was not really lakeside, you could not hear the lapping of the waves - which is what I had hoped for. The food is overpriced and the menu limited. It is convenient and tourists might enjoy it, but for the business traveler it is a disappointment.
Emily, 4-night trip

10/10 Exceptional

The staff was friendly and very attentive. The rooms and facilities were clean and comfortable. Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips.
Doreen, 1-night trip

6/10 Good

25 years too late.

The hotel has seen better days. The rooms were very rundown, the linens were threadbare and the beds were broken. The staff was friendly, but o would recommend looking somewhere else, especially for that price.
Alex, 1-night trip

4/10 Fair

Not Air conditioned

THIS HOTEL IS NOT AIR CONDITIONED. We chose it because Hotels.com said it was. The manager told us that was “an error” and that he has been trying to get the booking sites to change it but has had no success. This is a malaria area, there are no windows in the rooms but they have sliding glass doors providing a beautiful view of the pool and the lake but, at night, the only way to get cooler air is to leave those sliding doors wide open and use a fan. No screens, no mosquito nets and wide open doors. I was not willing to take that chance so said we would have to move. The manager then said they did have one suite with a/c but it cost $250 a night. We worked out a deal so it only cost me a couple hundred dollars more than we already paid through Hotels.com but this was an unexpected and unwelcome surprise. The staff is amazing, helpful, friendly. The breakfast is a very good buffet. The location is wonderful – across the street from the beach, walking distance to a couple of shops and nice coffee /pastry bakery. Lovely well-kept grounds and pool. This place would be perfect if they had a/c. But, because of that and the malaria potential (a friend who lives here that we were visiting said she has had malaria twice so it is a real possibility) I would choose another hotel.
Richard, 2-night trip

4/10 Fair

Nurudin, 1-night trip

6/10 Good

A N M Sohel, 1-night trip

8/10 Very good

Selamawit T., 2-night trip

8/10 Very good

Hôtel très agréable avec un personnel hyper dévoué. Malheureusement, la piscine était souvent fermée et la salle de sport ne mérite même pas ce nom. Sinon, tout le reste était parfait
Patrick, 2-night trip

2/10 Poor

10/10 Exceptional

Situated close to the lake in a wonderful garden with lush vegetation and a swimming pool with shallow water area.
Hans-Iko, 1-night trip

4/10 Fair

Place is good but incomplete in what we need. Like one channel no free coffe or water.Restaurant Staff not returning your change of money, i paid thru on line and they said im still not yet paid so i give 200 hundred, then from 290 i paid they just return to me 100 dollar the remaining they said will be give to the driver. But how?
Bhert, 2-night trip

8/10 Very good

Ancient TVs, the property has to improve

At this price the property must have modern TVs not the year 2000s boxes they have. The cable tv channels were also less than 5. The check in was excellent but upon check out the guy at the reception asked me to pay. When i told him it was paid for already he appeared confused. This was a big shock for me. The breakfast was not up to scratch either. The garden and pool are very good.
1-night trip

8/10 Very good

A good business hotel

Everything is excellent and best value for money. Hotel is clean and safe. Rooms are comfortable. However, you may find the food (especially for vegetarians) options are limited. For business trip, this is a recommended place to stay.
Pannaga, 3-night trip

10/10 Exceptional

Decent place right by the lake

Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.
usman, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

By the water

Great service and nice location. Lots of mosquitos at night and no nets.
1-night trip

8/10 Very good

Check in was not pleasing, was not given the room I’d booked originally. Other than that I had a great stay, room was clean, pool was beautiful. They could use a few more chairs around the pool though, maybe some lounge chairs. Breakfast was amazing. Would definitely recommend.
2-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Mysigt hotell med närhet till centrum

Härligt ställe att bo på. Lite lyhört från korridoren. God mat i restaurangen och frukosten var helt okej! Utsikten från rummet på bottenvåningen är över den mysiga trädgården med pool. Runt hörnet ligger stranden där det går bra att bada och göra båtutflykter. Andra restauranger ligger en kort promenad bort.
2-night trip

8/10 Very good

Graham, 1-night trip

10/10 Exceptional

Amelia, 2-night trip

2/10 Poor

Bad hotel.

Bad hotel. No good communication hotel.
Jeongseok, 4-night trip

8/10 Very good

2-night trip