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TUI SUNEO Royal Kenz

4.0 star property
Port El Kantaoui beach hotel with spa, beach bar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TUI SUNEO Royal Kenz

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Private beach nearby, white sand, sun-loungers, beach umbrellas
Private beach nearby, white sand, sun-loungers, beach umbrellas
Terrace/patio
Private beach nearby, white sand, sun-loungers, beach umbrellas

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool access
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Seasonal outdoor pool
Feel at home
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Triple Vue Piscine

Premium Triple Vue Piscine

Premium Triple Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Communicante Vue Jardin

Minibar, in-room safe, soundproofing, bed sheets

Premium Communicante Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Pool View

Minibar, in-room safe, soundproofing, bed sheets

Standard Double Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Garden View

Minibar, in-room safe, soundproofing, bed sheets

Standard Double Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room, Garden View

Minibar, in-room safe, soundproofing, bed sheets

Standard Triple Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Superieure Vue Jardin

Premium Superieure Vue Jardin

Premium Superieure Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Vue Piscine

Minibar, in-room safe, soundproofing, bed sheets

Premium Double Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Vue Jardin

Minibar, in-room safe, soundproofing, bed sheets

Premium Double Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Triple Room, Pool View

Minibar, in-room safe, soundproofing, bed sheets

Standard Triple Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Premium Communicante Vue Piscine

Minibar, in-room safe, soundproofing, bed sheets

Premium Communicante Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Jinene el kantaoui, Port El Kantaoui, 4089

What's nearby

  • El Kantaoui Golf Course - 2 min drive
  • Acqua Palace Water Park - 2 min drive
  • Hannibal Park - 3 min drive
  • Port El Kantaoui Harbour - 4 min drive
  • Port El Kantaoui Beach - 7 min drive

Getting around

  • Enfidha (NBE) - 26 min drive
  • Monastir (MIR-Habib Bourguiba Intl.) - 38 min drive

Restaurants

  • ‪Hard Rock Cafe Port El Kantaoui - ‬7 min walk
  • ‪Salon de Thé Sunflower - ‬3 min walk
  • ‪Formule 1 - ‬3 min walk
  • ‪A la Carte - ‬11 min walk
  • ‪Garden Grill - ‬6 min walk

About this property

TUI SUNEO Royal Kenz

TUI SUNEO Royal Kenz offers a private beach where you can enjoy beach umbrellas, yoga and volleyball, plus windsurfing is nearby. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and Ayurvedic treatments. L'Olivier, one of 3 restaurants, serves Modern European cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 bars/lounges, a beach bar and a fitness centre.

All-inclusive

All-inclusive room rates at TUI SUNEO Royal Kenz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included

Languages

Arabic, English, French, German, Italian, Russian

At a glance

DONE

Hotel size

    • 468 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 AM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Royal Kenz Thalasso & SPA All-Inclusive policy is to only accept bookings from couples and families. This property requires that Citizens of Tunisia present proof of marriage at check-in when sharing a room.
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Wheelchair-accessible parking on site
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Playground
  • Lifeguard on-site

What to do

  • Beach yoga
  • Beach volleyball
  • Archery
  • Shopping
  • Pool table
  • Private beach access
  • Access to nearby outdoor pool
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Golf clubhouse on-site
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 54-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Teles has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a mud bath, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is open daily.

Dining

L'Olivier – Overlooking the garden, this buffet restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bombay – This theme restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Snack – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bar Americain Extra – This bar specialises in international cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.59 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

Renovations and closures

The property will be renovating from 15 November 2024 to 18 November 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Friday and Saturday:
  • Indoor pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 5:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May until 14 June.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Kenz Thalasso Resort Port El Kantaoui
Royal Kenz Thalasso Resort
Royal Kenz Thalasso Port El Kantaoui
Royal Kenz Thalasso
Royal Kenz Thalasso SPA
Royal Kenz Thalasso All-inclusive property Port El Kantaoui
Royal Kenz Thalasso All-inclusive property
Royal Kenz Thalasso All Inclusive Hotel Port El Kantaoui
Royal Kenz Thalasso All Inclusive Hotel
Royal Kenz Thalasso All Inclusive Port El Kantaoui
Royal Kenz Thalasso All Inclusive
Hotel Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui
Port El Kantaoui Royal Kenz Thalasso & SPA All Inclusive Hotel
Hotel Royal Kenz Thalasso & SPA All Inclusive
Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui
Royal Kenz Thalasso SPA
Royal Kenz Thalasso Inclusive
Royal Kenz Thalasso SPA
TUI SUNEO Royal Kenz Hotel
TUI SUNEO Royal Kenz Port El Kantaoui
Royal Kenz Thalasso SPA All Inclusive
TUI SUNEO Royal Kenz Hotel Port El Kantaoui

Frequently asked questions

Does TUI SUNEO Royal Kenz offer free cancellation for a full refund?
Yes, TUI SUNEO Royal Kenz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TUI SUNEO Royal Kenz?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 5:00 PM.
Are pets allowed at TUI SUNEO Royal Kenz?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at TUI SUNEO Royal Kenz?
Yes, there's free self and extended parking.
What are the check-in and check-out times at TUI SUNEO Royal Kenz?
Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at TUI SUNEO Royal Kenz?
No, this hotel doesn't have a casino, but Casino Veneziano (11-min drive) is nearby.
What is there to do at TUI SUNEO Royal Kenz and nearby?
Have fun with on-site activities such as archery, volleyball and beach yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. TUI SUNEO Royal Kenz also has 2 bars, a seasonal outdoor pool and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near TUI SUNEO Royal Kenz?
Yes, there are 3 on-site restaurants, featuring Modern European cuisine and garden views.
Does TUI SUNEO Royal Kenz have any outdoor private spaces?
Yes, every room features a balcony.

TUI SUNEO Royal Kenz Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfection
The hotel and staff all of them from reception to cleaning staff could not have done more. The animation team world class love them
Melanie, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bouraoui, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Abdelwahab, 14-night trip
Verified Expedia guest review

4/10 Fair

The hotel is very tiring, the carpets located on the first and second floor are dirty, and old and need to be replaced. The hotel is not located in the beach. The beach is around 200 m walk and is not easily accessed by special need people. The cats and their babies are all over the place, in the restaurant area. Birds are also around inside the restaurant. The food is OK but not too many kitchen utensils tongs are not available, so some people take food by hand (cross contamination). The fish is not fillet so you must be careful of fish spines in the throats. Fish are cooked with heads. Most of the meat is not deboned and not easy to cut. Some cleaning staff may ask for money while cleaning the toilets The animation team is poor and no innovation at all. all shows have been repetitive for more than 10 years now despite the team members are different. No instruction on how to use the hotel facilities, Safety box etc. I will not come again.
Abdelwahab, 26-night trip
Verified Expedia guest review

6/10 Good

The beach is far from the hotel facility
Abdelwahab, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay
Amazing beautifully presented hotel. Staff couldn't do enough for us we were treated like royalty. Plenty of luxuries and I've never seen a hotel as. Clean as this. Only downside us lack of pool changing rooms. But we will be returning most deffinately at some point.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel from every side ..poor ...not clean ... picture not like what expiera site show us I am sad sad and angry thanks allah was one night ..,no water in bath it was Muslim country how can be that
1-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent food staff, views nothing to criticize I will come back very soon Price is high compared to other hotels
21-night business trip
Verified Expedia guest review

10/10 Exceptional

very good
Verified Hotels.com guest review

6/10 Good

Hôtel correct mais salle de sport à revoir complètement, attitude limite correcte de certains employés, les soins du SPA, hors balneo, ne sont absolument pas à la hauteur et personnel pas suffisamment qualifié en accueil et en soins Personnel restauration à l’écoute et très serviable ainsi que les femmes de chambres Impensable de passer la tondeuse à 14h près des clients qui doivent sortir eux-mêmes, leurs transats du gazon !!!!!! Abords de la piscine trop bruyants et clients très indisciplinés ( réservation des transats dès 8h du matin sans y être et radio allumée de certains clients créant une grande nuisance !!
MARIE CHRISTINE, 6-night trip
Verified Expedia guest review

2/10 Poor

Service et accueil lamentable
Tout bonnement une catastrophe ! Tout a commencé pas l’entrée de l’hôtel. Le garde nous accueille, et commence rapidement à nous poser des questions qui n’ont rien à voir avec notre séjour. Une fois l’entrée de la grille dépassé, c’est au tour des agents de sécurité de continuité la débâcle. Nous nous stationnons en face de l’entrée principal afin de décharger la voiture de nos bagage. A peine le temps de sortir de la voiture, deux agents de sécurité se sont rué sur nous. «  non non non vous pouvez ps rester, il faut bouger, vous avez pas le droit de vous garer ici » sauf que le parking de l’hôtel est complet et que nous avons nul par d’autre où aller. Une fois la voiture déplacé et très mal garé, ils nous ont demandé d’aller nous enregistrer. S’enregistrer a la réception ? Non bien trop simple. Il nous a été demandé de traverser tout l’hôtel pour nous enregistrer. Enfin Arrivé à la zone d’enregistrement, on nous s’explique que notre réservation est inexistante. On leur explique que le garde a l’entrée nous a trouver. Rien n’y fait, on nous demande de retourner à la réception. Après 10 min d’attente, le réceptionniste nous donne enfin les clefs. Nous décidons de nous calmer, bien qu’excéde par tant d’amateurisme et de manque de respect. C’était son compter le reste du séjour, nourriture infâme, pas de verre sur les table pour pouvoir boire de l’eau, aucune réponse des serveuses quand nous leurs avions simplement demandé des couverts pour nous restaurer. A BANNIR VRAIMENT !
OUISEM, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Foued, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Le personnel est tres gentil et serviable en revanche la réception il devrait revoir leur manière de recevoir les clients
Sévan, 1-night romance trip
Verified Expedia guest review

6/10 Good

Grand hôtel avec plusieurs piscines, jolie déco, personnel agréable, Petit bémol très bruyant le soir si vous avez des enfants en bas âge : musique et animation trop tard le soir, chambre pas clean à l’arrivé . Buffet varié
Ines, 2-night family trip
Verified Expedia guest review

8/10 Very good

Pour un séjour agréable à Sousse
Bel hôtel avec deux piscines extérieures agréables et une piscine intérieure à l'eau de mer. L'accès à la plage n'est pas direct puisqu'il faut marcher 4 minutes avant d'atteindre la zone des parasols. Nourriture variée et de bonne qualité. Animation sympa et qui se laisse voir. Le seul inconvénient est que le parking se remplit et qu'on est parfois amenés à garer la voiture à l'extérieur.
Ahmed, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

said, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Mrad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

La qualité de la restauration est moyenne mais compte tenu du tarif......
Derois, 7-night romance trip
Verified Expedia guest review

4/10 Fair

RIEN A VOIR AVEC LE SEJOUR PRECEDENT
YOLANDE, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Inte bra
Badhuset stäng, snack stäng, sängen är Trasigt, ni skriver allt inclusive men det är inte!!! Finns ingenting för barn... Dåligt mat...
Salem, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Le point fort est centre de thalassothérapie. Personnel agréable et serviable.
ZCK, 1-night family trip
Verified Expedia guest review

6/10 Good

MOHAMED, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Claudine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Les prestations au SPA de très bonne qualité et dues à un personnel qualifié; c'est le + de cet hôtel "familial" qui mériterait un grand rafraîchissement
8-night trip
Verified Expedia guest review