2/10 Poor
11 Feb 2025
Would not recommend
Horrible experience. Pictures of the property should be classified as a catfish/fraud. It is run down, should have been painted a decade ago. Shower has no curtain, water ends up soaking the entire bathroom floor. Impossible to sleep, other guests were shouting and drunkingly yelling until 5am. Checked out at 630am where a group of 6-8 people started physically fighting at the entrance of the lobby. The upgrade to include breakfast is a joke. It is held outside with questionable food safety handling. Food was not maintained at a safe temperature, there was only Indian food options, no Western or Thai food here. The only honest thing here is included in the name "Urban" resort. This is a hotel for college kids, not adults. Will never stay here again.
Verified traveller
3-night family trip
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