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Hyatt Regency Phuket Resort

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Outdoor pool, free pool cabanas, pool umbrellas
Beach nearby
Beach nearby
Beach nearby
Outdoor pool, free pool cabanas, pool umbrellas

Overview of Hyatt Regency Phuket Resort

Hyatt Regency Phuket Resort

5.0 star property
5-star beach resort with spa, near Kamala Beach

8.6/10 Fabulous

64 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is AU$434
Price available on 30/1/2023
Map
16/12 Moo 6, Kamala, Phuket, 83150

Room options

About this area

What's nearby

  • Kamala Beach - 17 min walk
  • Surin Beach - 18 min drive
  • Bang Tao Beach - 13 min drive
  • Patong Beach - 9 min drive
  • Jungceylon Shopping Center - 19 min drive
  • Bangla Road - 20 min drive
  • Karon Beach - 25 min drive
  • Kata Beach - 37 min drive
  • Nai Thon Beach - 37 min drive
  • Kata Noi Beach - 39 min drive
  • Nai Yang Beach - 40 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Plum Prime Steakhouse - 6 min walk
  • Bua Restaurant - 11 min walk
  • Lucky 13 - 15 min walk
  • Blue Manao - 16 min walk
  • Royal India Restaurant - 16 min walk

About this property

Hyatt Regency Phuket Resort

Hyatt Regency Phuket Resort is a great choice for your beach stay in Kamala, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. The Pool House Kitchen, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. A free kid's club, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious resort. Fellow travellers say good things about the pool and helpful staff.

Languages

Arabic, Chinese (Mandarin), English, Farsi, German, Hindi, Italian, Japanese, Russian, Thai, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 201 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • Fitness classes
  • Yoga classes
  • Beach nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 6 meeting rooms
  • Computer station
  • Conference space (2325 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 14 buildings/towers
  • Built in 2013
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Farsi
  • German
  • Hindi
  • Italian
  • Japanese
  • Russian
  • Thai
  • Urdu

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Meal plan
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

The Pool House Kitchen – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Mizu – Overlooking the ocean, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Casa Boho Rooftop – On-site rooftop bar. Open daily.
One 80° – This restaurant overlooks the ocean and pool. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: THB 7360
  • New Year's Eve (31 December) gala dinner per child: THB 3680 (from 6 to 11 years old)
  • New Year's Day (1 January) gala dinner per adult: THB 7360
  • New Year's Day (1 January) gala dinner per child: THB 3680 (from 6 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 766 for adults and THB 383 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way. Maximum occupancy 2)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt Phuket Resort
Hyatt Regency Phuket
Hyatt Regency Phuket Resort
Hyatt Regency Resort Phuket
Hyatt Resort Phuket
Phuket Hyatt
Phuket Hyatt Regency
Phuket Regency Hyatt
Regency Hyatt Phuket
Regency Phuket
Hyatt Regency Phuket Resort Kamala
Hyatt Regency Phuket Kamala

Frequently asked questions

Does Hyatt Regency Phuket Resort offer free cancellation for a full refund?
Yes, Hyatt Regency Phuket Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Regency Phuket Resort?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Phuket Resort on 30 Jan 2023 start from AU$434, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Phuket Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Phuket Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hyatt Regency Phuket Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Regency Phuket Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Hyatt Regency Phuket Resort?
Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
What are the check-in and check-out times at Hyatt Regency Phuket Resort?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hyatt Regency Phuket Resort and nearby?
Have fun with nearby activities such as boat tours, fishing and jet-skiing. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hyatt Regency Phuket Resort also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Hyatt Regency Phuket Resort?
Yes, there are 2 on-site restaurants, featuring international cuisine, ocean views and poolside dining. Nearby restaurants include Plum Prime Steakhouse (6-min walk), Bua Restaurant (11-min walk) and Cafe Del Mar (2.3 mi).
Does Hyatt Regency Phuket Resort have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Hyatt Regency Phuket Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Regency Phuket Resort like?
Hyatt Regency Phuket Resort is a short 17-minute walk from Kamala Beach and 7 minutes' walk from Hua Beach. Travellers say that this resort is in a good location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Not the Hyatt Standard
Arrived at 5pm, but no room and wait unitl 6pm to get the room. Booked 3 rooms, unfortunately, the air-conditioner of all rooms was not working properly. One of them are not cooling, and the staff cannot fix so just send a fan to me for the first night and changed to another room. Another 2 rooms the air-conditioner is extremely noisy and cannot sleep well in night. Overall, the hotel is far away from the Hyatt Regency standard.
Huagang, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 5 night stay
Excellent hotel with great service and facilities. Had a 2 bed room with the 2nd room designed for kids and it was painted with underwater scenes which they loved. Kids club was fantastic and both kids spent hours each day doing activities or just hanging out. Pool area was clean, kids would have liked a slide into the pool. Breakfast buffet was very good. Gym while clean with modern equipment was fairly small with limited weights, only good for cardio.
Joseph, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anujah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sitton, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can’t wait to come back
Beautiful hotel. Super helpful and friendly staff
13-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were friendly and the hotel was clean and comfortable. Especially the Spa was great! I had a room with balcony and view over the ocean, which was perfect for when inside. Housekeeping could pay ore attention to detail e.g. here was a mosquito coil but no matches and on the 2nd day the Mosquito mat was not replenished. Overall nice stay.
Karin, 2-night trip
Verified Expedia guest review

2/10 Poor

poor breakfast terrible service
hagay, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 6-night trip
Verified Expedia guest review

4/10 Fair

I booked the family room and it was rather small and only had a bathroom. There wasn't a door to separate the master bedroom from the common bedroom. The bathroom didn't come with a lock. Hence, my helper felt very insured when using the toilet. The toilet was so tiny. I am 5 feet tall and my legs were almost touching the wall when I use the toilet. It felt like a toilet in Hong Kong and not Phuket. I complained and the hotel was kind enough to change it to 2- King bed rooms. That's why I gave it a 2 stars. Else, it will be a one star. The housekeeping team was very forgetful. They either forgot to top up the tissue, towel or water. I had to call for top up everyday. The room also had a musty smell. Despite telling the hotel, the musty smell didn't go away. The room was old. Maintenance hadn't been done properly. While I was using the shower head, there was water trickling from the rain shower. It was a very unpleasant feeling. Breakfast was good. But top up was slow. However, the breakfast time was rather late at 7 am. It is inconvenient for guests going for day tours or rushing to the airport. Front-desk was good. May was very friendly. However, it seems like the front desk was very short handed. I was attracted to the kids club when I booked the hotel. However, I felt very disappointed when I was there. The kids club was very small and had 2 TVs in the kids club. Most of the children ended up watching TV. It should be called KIDS TV CLUB.
chua poh, 3-night family trip
Verified Expedia guest review

2/10 Poor

worst hotel I experienced
YOUNG HOON, 5-night family trip
Verified Expedia guest review