I chose your hotel because I heard it had been recently refurbished and was ranked among the top five best hotels in London. I am always drawn to beautiful places, and when I saw the pictures of your lobby, I knew it was the one.
Upon our arrival, we were greeted by beautiful art. Lalique pieces and so much beautiful art at the promenade.
We enjoyed a delightful afternoon tea and were then escorted to our room, which had a bright flower wallpaper and was simply beautiful. We got a wine bottle and hand written note.
we had the pleasure of meeting Veronica at the spa while booking a massage, and later, we met Dayana on the stairs. we discovered that we shared the same nationality. She sent a courtesy to our room, thoughtful gesture.
Great diner at Alain Ducasse.
Next day they sent balloons and cake for Father’s Day to my husband.
I had a cold, they arranged a doctor appointment and had my medicine in my room. They sent lemonade and well wishes
Best hotel. Felt like home. So cared and so many kind people.