Here are the positives: The bed was one of the comfiest I have slept on in a long time. The room - even though it was in the middle of the town and facing the street - was super quiet. The aircon worked, and the shower was nice. The security guards were sweet, and the breakfast was passable. But here are the big negatives: the evening receptionist was totally unhelpful and couldn't be bothered with us at all, which didn't set the eight tone as she was the first person we met. The WiFi never worked, nor did the television - not such a big deal, but they should not advertise something they essentially do not have. No English is spoken here - not necessarily a requirement in Haiti, but if you don't speak French or Creole, you should be aware that communication will be impossible. Also, when we arrived in the room we discovered that it had none of the features we had booked and paid for on hotels.com, including a queen sized bed, rainfall shower and Egyptian cotton sheets (we were looking for something a little flasher than normal, as it was not only New Years Eve but also the start of our honeymoon). When we brought this to the receptionist's attention, she showed us the room that did in fact have all these features - but then told us it was 90 dollars more. I don't know if this misrepresentation was the fault of the hotel or hotels.com, but either way, the situation was handled poorly. The hotel was totally empty as well, so they could have easily moved