See all properties
Save

SpringHill Suites Charlotte City Center

2.5 star property
Hotel with restaurant, near Bank of America Corporate Center

Choose dates to view prices

SpringHill Suites Charlotte City Center

Photo gallery for SpringHill Suites Charlotte City Center

Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Lobby sitting area
Shower, hair dryer, towels

Overview of SpringHill Suites Charlotte City Center

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
311 East 5th Street, Charlotte, NC, 28202
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Valet parking
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
Feel at home
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • In Charlotte Center City
  • Spectrum Center - 7 min walk
  • Charlotte Convention Center - 9 min walk
  • Bank of America Stadium - 19 min walk
  • Queen City Quarter - 1 min drive
  • NASCAR Hall of Fame - 1 min drive
  • Fillmore Charlotte - 3 min drive
  • Bojangles' Coliseum - 4 min drive
  • Billy Graham Library - 10 min drive
  • SouthPark Mall - 10 min drive
  • Charlotte Douglas Airport Overlook - 13 min drive

Getting around

  • Charlotte-Douglas International Airport (CLT) - 15 min drive
  • Concord, NC (USA-Concord Regional) - 20 min drive
  • Charlotte Station - 6 min drive
  • Gastonia Station - 27 min drive
  • 7th St Station - 4 min walk
  • Charlotte Transportation Center Station - 4 min walk
  • CTC - Arena Tram Stop - 5 min walk

Restaurants

  • EpiCentre Charlotte Beer Festival - 5 min walk
  • Burger King - 5 min walk
  • World of Beer - 5 min walk
  • Redeye Diner - 5 min walk
  • Tattooz & Booz - 3 min walk
Map

About this property

SpringHill Suites Charlotte City Center

When you stay at SpringHill Suites Charlotte City Center, you'll be in a great location, within a short 10-minute walk of Spectrum Center and Charlotte Convention Center. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and SouthPark Mall are within a short drive. Fellow travellers say good things about the overall property condition and breakfast. Public transportation is only a short walk: 7th St Station is 4 minutes and Charlotte Transportation Center Station is 4 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (USD 30 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4092 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Uptown Bar – This bar only serves light fare.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100.00 will be collected before check-in

Parking

  • Valet parking costs USD 30 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

Does SpringHill Suites Charlotte City Center offer free cancellation for a full refund?
Yes, SpringHill Suites Charlotte City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SpringHill Suites Charlotte City Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SpringHill Suites Charlotte City Center?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SpringHill Suites Charlotte City Center?
Yes. Valet parking costs USD 30 per night.
What are the check-in and check-out times at SpringHill Suites Charlotte City Center?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at SpringHill Suites Charlotte City Center and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near SpringHill Suites Charlotte City Center?
Yes, there's an on-site restaurant, Uptown Bar.
What's the area around SpringHill Suites Charlotte City Center like?
SpringHill Suites Charlotte City Center is in Charlotte Center City, a short 4-minute walk from 7th St Station and 7 minutes' walk from Spectrum Center.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Pleasant stay
Only complaint was elevator wait time, as only one was working.
Yolanda, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Todd, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was only a one night but it was good. The only con I have is the elevator was out of order but other than that the hotel is wonderful and great spot.
Trisheena, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location with restaurants nearby. Hotel has 3 elevators but only 1 was working. Last day hotel was packed and elevator took about 10 minutes to finally be able to get on
Javier, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Only 1 of the 3 elevators worked
1-night trip
Verified Hotels.com guest review

6/10 Good

OK
Dwayne, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Location! Some things could have been better
It was cool …the location was great near everything…the parking was subpar could have been better …could ..have cleaned the rooms a little better a lot of stains present hair in a few spots but overall presentation of the room was ok… great view as well !
Nice bathroom!
Amber, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was good, except there was no free parking and the room was not cleaned up after our 2 day stay.
John, 2-night family trip
Verified Hotels.com guest review