At Arima Grand Hotel, you'll be within a 10-minute drive of Arima Onsen and Mount Rokko. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or aromatherapy. Other features include a bar/lounge, a sauna and a seasonal outdoor pool. Fellow travellers say great things about the helpful staff. Public transportation is close by: Arima Onsen Station is only 5 minutes on foot.
Languages
English, Japanese
At a glance
Hotel size
246 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests booked in Half Board rate plans may receive dinner either in their guestroom or in the banquet hall. Children ages 3-12 receive a kids meal for dinner.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Free train station shuttle from 8:00 AM to 9:00 PM
Free bus station shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
Bar/lounge
Coffee shop
Kaiseki meal
Room service (limited hours)
What to do
Hot springs
Karaoke
Working away
4 meeting rooms
Services
24-hour front desk
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Seasonal outdoor pool
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Banquet hall
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Shower only
Bidet
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
アクアテラス&スパ has 6 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 13 years old are not allowed in the spa.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:30 PM to midnight. There are hot springs on site.
Dining
Zibundoki – On-site restaurant.
Waraku – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Ruscello – On-site café. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 6 PM
The seasonal pool is open from July to August
Guests under 13 years old are not allowed in the spa
Reservations are required for spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards and cash.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arima Grand
Arima Grand Hotel
Arima Grand Hotel Kobe
Arima Grand Kobe
Hotel Arima Grand
Arima Grand Hotel Kobe
Arima Grand Hotel Hotel
Arima Grand Hotel Hotel Kobe
Frequently asked questions
Does Arima Grand Hotel offer free cancellation for a full refund?
Yes, Arima Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Arima Grand Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9 AM to 6 PM.
Are pets allowed at Arima Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Arima Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Arima Grand Hotel?
Check-in start time: 2:30 PM; check-in end time: 7 PM. Check-out time is 10:30 AM.
What is there to do at Arima Grand Hotel and nearby?
On-site recreation at Arima Grand Hotel includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Arima Grand Hotel also has a seasonal outdoor pool and a sauna, as well as a garden.
Are there restaurants at or near Arima Grand Hotel?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine.
What's the area around Arima Grand Hotel like?
Arima Grand Hotel is a short 5-minute walk from Arima Onsen Station and 8 minutes' walk from Arima Onsen.
Arima Grand Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Dec 2024
Great service and attention to detail was impressive.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 July 2024
Worth coming again
Second time here. Renovated. Clean. Staff helpful and efficient. Would want to come back again.
Chi Chung
Chi Chung, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
leonard
leonard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2024
Man Yin Chris
Man Yin Chris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Mar 2024
Great onsen facilities, great food!
Zhimin
Zhimin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Mar 2024
Love the way they provide guests service!
ou
ou, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Mar 2024
Superior service and exceptional amenities!!
Kenji
Kenji, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Feb 2024
Absolutely amazing everything the room ,breakfast , amenities. The baths itself are just breathtaking!!!and the view ! service ! everything !!!I can’t wait to come back.
Alissa
Alissa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2024
Naoko
Naoko, 1-night trip
Verified Expedia guest review
8/10 Very good
16 Feb 2024
The room and public baths are wonderful.
The included breakfast buffet is crowded and the quality is just okay.
The restaurant food is expensive and the quality and taste is just okay.
Overall I really like the hotel and baths, but we ran into a big problem. They claimed they couldn’t feed us dinner, because they were booked up. They gave us a room service menu that began at 9:00 pm and offers soba and udon. I was pretty upset to pay $375 a night and no dinner. We checked back several times and nothing. That night was dark, windy, and pouring rain and there is nothing else nearby. We waited until 9:00 pm and called room service. They answered and said sorry room service isn’t available today. What!!?? We asked the front desk, absolutely nothing available. So, no dinner. I was very polite and explained we were not happy, but they just smiled and didn’t care. Very disappointing. So beware.
Edward
Edward, 2-night romance trip
Verified Expedia guest review
8/10 Very good
19 Jan 2024
wai hung
wai hung, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Dec 2023
best view in Arima onsen, evryhing is greats!
KWONG
KWONG, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2023
Nice hotel will be back
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2023
Mary
Mary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sept 2023
Chongjian
Chongjian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2023
Yuki
Yuki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2022
The top floor public bathroom is impressive. My twin room is very small but cozy. The shuttle to/from the train station is convenient.
Gary
Verified Expedia guest review
10/10 Exceptional
8 Oct 2019
Hotel is very nice. Facilities are excellent. Location is the best in the area. But it’s a bit too expensive.😅
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 July 2019
Worth a stay
Great stay in Arima Grand Hotel! Room seems newly renovated. Onsen was not crowded and comfortable for hot bath in some privacy. Staff are very friendly and professional. Price is on the high side but worth a stay. Nice Breakfast buffet spread.
Evelyn
Evelyn, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2019
The service is supreme. If we can enjoy the onsen and the wonderful view together in the room then would be great.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2018
Perfect Stay and Top Hospitality
Nothing really to pick on. My wife would like to have Kobe beef although we had Wagyu beef in the meal already...expecting too much.
Verified traveller
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
27 June 2018
Siu Ying
Siu Ying, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Mar 2018
Excellent stay in Arima
Stayed at Grand Hotel with my sister. In-room dinner was themed with Hina Matsuri (Doll Festival) with cute Hina doll bowls and many spring-themed dishes and plates. We then dipped in the Gold and Silver springs on the top floor of the hotel. Enjoy hot/cold drinks and free massage on a massage machine there. The BEST part was in the morning when we went to take a bath in the morning at the top-floor bath house. We watched the sun coming out the mountain rim as we dipped in a hot bath. It was simply beautiful. Then at the breakfast buffet both of us, having different tastes, fully enjoyed favorite foods. I stayed in many places in Arima but by far this hotel has always been the best.
Kay
Kay, 1-night trip
Verified Expedia guest review
8/10 Very good
26 Feb 2018
On 9th floor and B2 floor there are two big hot springs, and small hot springs for family.
Opening 5:00-24:30. This hotel is biggest in Arima onsen.
My knee injury are recovered for two days stay at this hot spring hotel.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
6 Jan 2018
Very nice hotel with good facilities. We are really enjoy our stay.