ANA Crowne Plaza Kobe by IHG

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Shin-Kobe Ropeway

Choose dates to view prices

In the heart of Kobe, ANA Crowne Plaza Kobe offers a tranquil retreat with an indoor pool and serene garden. Treat yourself to shopping on site, relax at the spa or indulge in Italian cuisine at one of 7 restaurants. Helpful staff are always ready to ensure your stay is nothing short of exceptional.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 7 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 23 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is AU$105
6 July - 7 July

Why we love this property

Work meets play
Connected to a shopping centre, this hotel offers 23 meeting rooms and coworking spaces. After work, indulge in spa treatments or unwind at three bars.
Culinary wonderland
Italian cuisine awaits at the restaurant, with 6 more dining spots tempting taste buds. A cafe and 3 bars enrich the scene. Buffet breakfast starts each day.
Spa and wellness getaway
A full-service spa offers in-room massages for ultimate relaxation. The hotel's sauna, fitness room, and garden create a complete wellness sanctuary.

Room options

Available filters for rooms
Showing 30 of 30 rooms

Standard Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Single Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(20 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Club lounge access, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 2 Single Beds, Smoking, City View (Trundle)

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

Premium Room, 2 Double Beds, Club lounge access, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Premium Room, Multiple Beds, Smoking, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Club lounge access, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premium Room, 2 Single Beds, City View (Trundle Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Single Bed

8.2 out of 10
Very good
(10 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Smoking, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Room, 2 Single Beds, Club lounge access, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(14 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Club lounge access, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, Multiple Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Premium Room, 2 Single Beds, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premium Room, 3 Single Beds, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Premium Room, 3 Single Beds, Smoking, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Club lounge access, City View (Up to 4 Adults)

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 2 Single Beds, Smoking, City View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 Bedroom (Top Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Club lounge access, City View

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo, 650-0002

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.2 km
  • Takenaka Carpentry Tools Museum - 4 min walk - 0.4 km
  • Kitano Ijinkan Street - 6 min walk - 0.5 km
  • Ikuta Shrine - 15 min walk - 1.3 km
  • Motomachi Shopping Street - 5 min drive - 2.3 km

Getting around

  • Kobe (UKB) - 24 min drive
  • Osaka (ITM-Itami) - 56 min drive
  • Osaka (KIX-Kansai Intl.) - 80 min drive
  • Kobe Nada Station - 4 min drive
  • Kobe Kasuganomichi Station - 18 min walk
  • Kobe Sannomiya Station - 19 min walk
  • Shinkobe Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 21 min walk
  • Kyukyoryuchi Daimarumae Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪珈琲屋OB 新神戸店 - ‬5 min walk
  • ‪和黒 新神戸店 - ‬5 min walk
  • ‪神戸ビーフ館 - ‬5 min walk
  • ‪こうべっこ - ‬8 min walk
  • ‪CoCo壱番屋 新神戸フラワーロード店 - ‬8 min walk

About this property

ANA Crowne Plaza Kobe by IHG

  • When you stay at ANA Crowne Plaza Kobe by IHG, you'll be in a great location, within a short 10-minute walk of Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum. Guests can be pampered with massages at the spa, and Restaurant & Bar LEVEL 36, one of 7 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a fitness centre. The helpful staff and overall property condition get good marks from fellow travellers. The property is only a short walk to public transportation: Shinkobe Station is 5 minutes away.

At a glance

DONE

Hotel size

    • 592 rooms
    • Arranged over 37 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1500 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 1:00 PM to 5:00 PM*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Toys
  • Bed rails

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • 23 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair-width doorways

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Pillow menu
  • Blackout curtains

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Restaurant & Bar LEVEL 36 – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA – On-site restaurant. Open daily.
Japanese KOBE NADAMAN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO – This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle service is offered for an extra charge of JPY 2200 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Hot tub access is available for an extra charge of JPY 3960 per person per day

Renovations and closures

The property will be renovating from 11 November 2025 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for JPY 2300 per night

Parking

  • Self-parking costs JPY 1500 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 2640 per person per day
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Does ANA Crowne Plaza Kobe by IHG offer free cancellation for a full refund?

Yes, ANA Crowne Plaza Kobe by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ANA Crowne Plaza Kobe by IHG?

Yes, there's an indoor pool.

Are pets allowed at ANA Crowne Plaza Kobe by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ANA Crowne Plaza Kobe by IHG?

Yes. Self-parking costs JPY 1500 per night.

Is an airport shuttle service offered by ANA Crowne Plaza Kobe by IHG?

Yes, an airport shuttle is available from 1:00 PM to 5:00 PM at scheduled times. The charge is JPY 2200 per person one-way.

What are the check-in and check-out times at ANA Crowne Plaza Kobe by IHG?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at ANA Crowne Plaza Kobe by IHG and nearby?

Have fun with nearby activities such as hiking and mountain climbing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. ANA Crowne Plaza Kobe by IHG also has 3 bars and a sauna, as well as a fitness centre and a garden.

Are there restaurants at or near ANA Crowne Plaza Kobe by IHG?

Yes, there are 7 on-site restaurants, featuring Italian cuisine.

What's the area around ANA Crowne Plaza Kobe by IHG like?

ANA Crowne Plaza Kobe by IHG is a short 5-minute walk from Shinkobe Station and 2 minutes' walk from Shin-Kobe Ropeway.

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Reviews

ANA Crowne Plaza Kobe by IHG Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as outstanding, delicious, and plentiful with a wide variety of options. (56 reviews)
  • The gym is well-equipped and open 24 hours for free. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
View
Mountain
Cities
Subway
Bed
Train station

Reviews

Verified

10/10 Exceptional

Great stay! Excellent location, wonderful room, great breakfast, very helpful staff. A truly pleasant experience.
Dinu, 7-night trip
Verified

10/10 Exceptional

Staffs were super friendly and knowledgeable Giving excellent advices for where to tour around and how to get to places
Hsiao Charlene L, 1-night trip
Verified

10/10 Exceptional

Spacious room. Beautiful view. Perfect location. Family friendly.
Toan, 1-night trip
Verified

10/10 Exceptional

Very happy with the hotel, breakfast was outstanding, such a vast selection to choice from. The location is ideal for travelling beyond Kobe, the Shin- Kobe line is directly below the hotel.
Kenneth, 7-night trip
Verified

10/10 Exceptional

Wonderful hotel, with many choices of activities, etc to do.
Susan, 1-night trip
Verified

8/10 Very good

Very good breakfast spread and spacious dinning hall. Service was excellent.
Philip, 1-night trip
Verified

10/10 Exceptional

Even though the interior is not trendy and renovated, it's clean and quiet. A good place to rest after a long trip
MENGLING, 5-night trip
Verified

10/10 Exceptional

Location, Clean Room and friendly staff are excellent. The breakfast was amazing!! Thank you.
Mariko, 1-night trip
Verified

10/10 Exceptional

The staff were very friendly, the room was spotless and the bed very comfortable. The bathroom was fine - a great shower - if a little bit dated. The location was absolutely perfect...steps from the shinkansen station and an easy walk to downtown.
Rowena, 2-night trip
Verified

10/10 Exceptional

Great Hotel and hard working staff.
John, 1-night trip
Verified

8/10 Very good

Convenient location and very helpful staff.
Robert J, 1-night trip
Verified

10/10 Exceptional

Excellent location. Can’t get any closer to shin-Kobe station. Has underground grocery and 100 yen store. Nunobiki falls and the Herb Garden are right around the corner. Staff were super friendly and helpful, and even helped us reserve dinners and tickets to events.
Jordan, 6-night trip
Verified

8/10 Very good

Location is great - right next to Shin Kobe station - don’t worry you can’t hear a thing - Also right next to cable car to the herb garden -a must do trip Good access to shops restaurants Liked the hotel tea lounge Did not like smell of smoking in corridors / room
Gillian, 2-night trip
Verified

10/10 Exceptional

We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
Cynthia, 3-night trip
Verified

10/10 Exceptional

Love the breakfast spread!
Jane, 4-night trip
Verified

8/10 Very good

The amenities in the room are dated especially the bathroom. However, the location is very convenient as it’s very closed to Shin-Kobe station. If you’re traveling to Arima area by bus or to other cities with Shinkansen, it’s a pretty decent hub.
David Wei-Chih, 1-night trip
Verified

10/10 Exceptional

crown plaza good location

comfortable and convenient
Gul, 5-night trip
Verified

10/10 Exceptional

Excellent

Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Gulnar, 1-night trip
Verified

8/10 Very good

next to a mountain to take walks.
David A. P., 3-night trip
Verified

10/10 Exceptional

Everything keeps in the brand standard it suppose to be. Large and cozy room and nice view. Close to train station. One drawback is the room decoration amd facilites such as a/c control is outdated, renovation and refurbishment are definitely in needed.
Bob, 8-night trip
Verified

8/10 Very good

It’s very convenient for shopping and traveling.
Tatsuya, 2-night trip
Verified

10/10 Exceptional

Breakfast was great as well as the general menu. Lobby was excellent. Staff friendly and welcoming. The location fantastic for the connection to transit and the tram. Didn’t like having to pay for the pool and sauna though as I thought they should be free, just like the gym. Still overall a great place to spend a few days.
tashi, 3-night trip
Verified

6/10 Good

Location is great nearby cable car station. However, the room is all feel outdated & the room temp. is hot A/C temp control didn't functioning.
Kwok Fai, 1-night trip
Verified

8/10 Very good

Convenient location. Consistent over the years.
Erik, 5-night trip
Verified

8/10 Very good

Great hotel convenient to train station

Lots of room, clean with great shower. Good buffet breakfast. Very convenient with covered walk to train station. The only negative was that the bed pillows were way too soft even using 2 of them.
Brian, 2-night trip