We stayed in 5 different places throughout Bali on our vacation and this was the least desirable of the properties. As our first location, we were excited only to find a villa that had nearly nothing stocked in the "kitchen" in terms of basic necessities like glasses, cups, etc. All of the cabinets were open to show they were empty and the space was just very uninviting. And extremely hot upon our arrival. The girl who checked us in barely spoke to us and made it seem like it was a burden for her to deal with us. We received no instructions or helpful tips about anything regarding our room, the property or the local area. The pool out front was decent for the kids but the "bar" next to the pool is non functional and looks like it hasn't served a drink in years. We could walk up to the restaurant at the front, order our drinks and take them back to the pool. Absolutely no service though. Back in the room after a refreshing swim, the air conditioners somewhat cooled the place down, except one bedroom had a broken unit. That room never cooled off and sleeping there was torture. It also affected the overall temperature in the rest of the villa. Except for two couches that face each other, there is nothing in the living room. The bathrooms were old and in disrepair with leaking faucets, one sink that sprayed water all over you except in the sink and only warm, not hot water. With the staff and amenities at all of our other properties greatly surpassing this place, look elsewhere.