See all properties
Save

Mercure Resort Sanur

4.0 star property
4-star beachfront hotel with spa, near Sanur Beach

Choose dates to view prices

Mercure Resort Sanur

Photo gallery for Mercure Resort Sanur

Exterior
Garden
Executive Twin Room, 2 Single Beds
Breakfast, lunch, dinner served; international cuisine, pool views
Interior entrance

Overview of Mercure Resort Sanur

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
Map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • On the beach
  • Sanur Beach - 20 min walk
  • Waterbom Bali - 12 min drive
  • Kuta Beach - 27 min drive
  • Beachwalk Shopping Center - 13 min drive
  • Bali Bombing Memorial - 13 min drive
  • Poppies Lane II - 13 min drive
  • Legian Beach - 31 min drive
  • Double Six Beach - 36 min drive
  • Jimbaran Beach - 25 min drive
  • Eat Street - 15 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Bamboo Bar - 7 min walk
  • Red Manna - 8 min walk
  • Genius Cafe - 6 min walk
  • Juicy and Crispy - 8 min walk
  • Dimatttina Restaurant & Roastery - 7 min walk
Map

About this property

Mercure Resort Sanur

At Mercure Resort Sanur, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll only be within a 10-minute drive of Sanur Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body scrubs. The restaurant is a great spot for a bite to eat, and cold drinks are served at the beach bar. Other highlights at this upmarket hotel include 2 bars/lounges, a free kid's club and a poolside bar.

Languages

English, French, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle within 2.20 km

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Barbecue grills
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Local/corner shop
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (4842 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 41 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • 24-hour pool access
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 29-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Fireplace

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sahadewa Bar – This bar is located by the pool and specialises in international cuisine. Open daily.
Breeze Bar – This bar is located on the beach and specialises in international cuisine. Happy hour is offered. Open daily.
De Lounge – This lobby lounge overlooks the garden and specialises in international cuisine. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 200000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 160000 for adults and IDR 80000 for children
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 390000 per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

Does Mercure Resort Sanur offer free cancellation for a full refund?
Yes, Mercure Resort Sanur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Resort Sanur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Resort Sanur?
Yes, there are 2 outdoor pools and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Mercure Resort Sanur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Resort Sanur?
Yes, there's free self parking.
Is an airport shuttle service offered by Mercure Resort Sanur?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one way.
What are the check-in and check-out times at Mercure Resort Sanur?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Resort Sanur and nearby?
Have fun with on-site activities such as windsurfing, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mercure Resort Sanur also has 2 bars and an arcade, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Mercure Resort Sanur?
Yes, Pandawa Restaurant offers beachfront dining, international cuisine and garden views.
Does Mercure Resort Sanur have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Mercure Resort Sanur like?
Mercure Resort Sanur is a short 20-minute walk from Sanur Beach and 10 minutes' walk from Mertasari Beach.

Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A relaxing stay at the Mercure, Sanur on the beach
Although an older establishment the Mercure was clean and well maintained. Beautiful grounds surround the accomodation. The Mercure is at the beach and central to the footpath that allows you to walk for ages. Friendly staff, clean pools and great food all add to the experience.
Anne, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Dale hewitson, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the shape of the roofs on the accomodation. The staff were all fantastic. Conveniently located walking distance to restaurants and shopping. Close to the beach. Rooms were clean and fresh. Even though its an older resort there was nothing bad about my stay. Would recommend it to others.
Carolyn, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

DAMIAN, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trip to Bali... Amazing experience
Its an amazing experience grest ambience and courteous staff
Srinivas, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent pool and playground for kids. Good local restaurants within walking distance. Rooms could do with a refurbishment, but were clean and comfortable. Staff friendly and helpful
Nicola, 4-night family trip
Verified Ebookers guest review

2/10 Poor

Disappointing. People very nice but toom was old, dirty, restaurant had very poor food and pool availability was limited.
Jacquelyn, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Hotels.com guest review

8/10 Very good

This property has very friendly and helpful staff. The breakfast buffet was good with lots of options. This is a mid range hotel within walking distance of shopping and restaurants.
michele, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff at Mercure are fabulous. Catered for my vegan partner with no fuss and great options. Rooms are fine. Pool and bars great. Close proximity to restaurants and market stalls. Cheap push bike hire and easy access to tours. Staff cater for all your needs. Fabulous!
Paul, 7-night romance trip
Verified Expedia guest review