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Starwest Apartments Alderney on Hay

4.0 star property
Hotel with indoor pool, near Perth Mint
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Starwest Apartments Alderney on Hay

Reception
Front of property
Reception
In-room dining
Indoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • Fitness centre
  • Coffee shop/cafe
  • Air conditioning
  • Front desk safe
  • Corner/local shop
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Kitchen
  • Separate dining area
  • Living room
  • Television
  • Washer/dryer
  • Coffee/tea maker
The price is AU$145
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Washer/dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Washer/dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Washer/dryer
  • 45 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Standard Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Washer/dryer
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Washer/dryer
  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

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About the area

Map
193 Hay Street, East Perth, WA, 6004

What's nearby

  • Perth Mint - 5 min walk
  • Royal Perth Hospital - 13 min walk
  • Elizabeth Quay - 2 min drive
  • RAC Arena - 4 min drive
  • Optus Stadium - 4 min drive

Getting around

  • Perth Airport (PER) - 18 min drive
  • Perth Claisebrook Station - 15 min walk
  • Perth Station - 21 min walk
  • Perth Underground Station - 23 min walk

Restaurants

  • ‪Hyatt Cafe - ‬4 min walk
  • ‪Hyatt Regency Club Lounge - ‬4 min walk
  • ‪Formosa Garden - ‬4 min walk
  • ‪Maruzzella Restaurant - ‬4 min walk
  • ‪Plain Street Bar - ‬4 min walk

About this property

Starwest Apartments Alderney on Hay

At Starwest Apartments Alderney on Hay, you'll be a short five-minute drive from Hay Street Mall and Elizabeth Quay. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness centre for a workout. Also, Perth Convention and Exhibition Centre and Crown Perth are a short five-minute drive away. Fellow travellers love the convenient parking and pool.

Languages

English

At a glance

Hotel size

  • 62 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:00 AM - noon) and Saturday - Sunday (9:00 AM - noon)
  • The front desk hours vary at this property
  • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Parking

  • Free secured, covered on-site self-parking
  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop

Travelling with children

  • Local/corner shop

Services

  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • DVD player
  • LED television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Balcony
  • Separate dining area
  • Separate living room

Freshen up

  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: AUD 250.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an extra charge and varies based on length of stay

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Frequently asked questions

Does Starwest Apartments Alderney on Hay offer free cancellation for a full refund?
Yes, Starwest Apartments Alderney on Hay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Starwest Apartments Alderney on Hay?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Starwest Apartments Alderney on Hay?
Sorry, pets aren't allowed.
Is parking offered on site at Starwest Apartments Alderney on Hay?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Starwest Apartments Alderney on Hay?
Check-in start time: 2:00 PM; check-in end time: 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Starwest Apartments Alderney on Hay?
No, this hotel doesn't have a casino, but Crown Perth (4-min drive) is nearby.
What is there to do at Starwest Apartments Alderney on Hay and nearby?
Starwest Apartments Alderney on Hay has an indoor pool and a fitness centre.
Does Starwest Apartments Alderney on Hay have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
Does Starwest Apartments Alderney on Hay have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Starwest Apartments Alderney on Hay like?
Starwest Apartments Alderney on Hay is a short 8-minute walk from Langley Park and 13 minutes' walk from Royal Perth Hospital. Travellers say that the hotel is in a great location.

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

Starwest not open to let me in with no afterhours
Hi, I tried to check in on Monday evening and tried to contact the afterhours mobile number. It was turned off and I was unable to get thru to anyone via multiple calls, texts, plus contacted the landline and sent emails. No response and I was forced to seek accomodation elsewhere. It was terrible service with no follow up. I would like a full refund for the first night's stay. When I rang the afterhours number in the morning it miraculously worked so telling me there was an issue with the phone company was simply not true. The phone was simply turned off with no duty of care to any customers. Disgusting and deplorable. Then I was asked at 10am, when I had already left at 9am for business to go to the check in desk by 11.30am or they would deactivate my cards to get into the room. Ridiculously rude and aggressive behaviour. I had to give my details over the phone to avoid not being able to get into my room for a second evening. This is absolutely terrible and I will never stay here again. I would like a prompt response and refund or I wont the Hotels.com platform again either Please advise
Ben, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Robyn, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant and relaxing stay. All necessities were provided and comfortable.. Will stay again
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay. Will stay again.
Glenn, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable apartment complex in convenient location
Ronald, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Ginetta, 3-night trip
Verified Hotels.com guest review

6/10 Good

Stayed here a few times in the past, spacious, functional accommodation. One of the lifts was stuck on the Ground Floor so if you wanted to go up to your room you had to wait for someone to come down in the other lift and the floors weren’t accessible by the staircase. The check in timeframe is very limited so be mindful of this if you are arriving late afternoon or evening as a fee will be charged. Overall it’s a good stay.
Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Tim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Andrea, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Great property for the price, will come again.
Angie, 1-night trip
Verified Expedia guest review

8/10 Very good

Will stay again, especially with the family Only issue was fridge made a noise on & off during the night / through the early morning
Glen, 1-night trip
Verified Lastminute guest review

8/10 Very good

Great place
Patricia, 3-night trip
Verified Lastminute guest review

10/10 Exceptional

Having lots of space - the apartment was bigger than my son's apartment in the city! I can self-cater which saves time and money too. Love staying there on a semi-regular basis.
Brenda, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Always stay here , comfortable and clean close to everything
Fabian, 5-night romance trip
Verified Wotif guest review

2/10 Poor

Very rude guest service attendants and threatening for fine for little issues, no greetings and apologising for behaviour. Had used offensive languages.
Ashfaque, 10-night family trip
Verified Orbitz guest review

6/10 Good

Reception closes at 3pm bit ridiculous clean but showing it’s age, nice spacious apartment, well fitted out TV must be the smallest one you can buy
Linda, 2-night business trip
Verified Wotif guest review

2/10 Poor

The property smelt disgusting, like urine and sweat. My partner and I aren’t fussy people but this was horrible. We refused to stay. Save your money and don’t go!!
Emily, 2-night romance trip
Verified Expedia guest review

6/10 Good

Property had almost everything required for an apartment hotel. However, there were no face washers, no shower floor mats/towels, no laundry powder. Other apartment hotels visited provided all that. Air conditioner in the lounge area was not heating as required. It appears to be an old property and needing some TLC in terms of maintenace. Staff were polite and nice.
Michael, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great location, reasonably priced, clean and tidy only thing I could complain about was that in our bedroom the curtains weren't block out so as soon as it got light you knew it, also the bed was a bit hard and the pillows were terrible bring your own
Natalie, 5-night romance trip
Verified Wotif guest review

10/10 Exceptional

Wifi is really slow.
Shengxin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

2nd time here, reception staff was excellent. Rooms a little tired however comfy bed. We always travel with our own pillows. Would book again
John, 1-night romance trip
Verified Wotif guest review

6/10 Good

Just ok.
Before even setting off for Perth I had received two quite grumpy mails from the hotel with lists of things that I had to do to check in and which I was prohibited from doing once I'd checked in; this is never a good sign. For example, only the person named on the booking can check in. Check in opens at 2pm but Reception closes at midday at weekends. If you don't pay your $250 deposit and sign a contract promising to pay for any and all damages, you will be locked out of your room. Once you're in the apartment - and you're not told which floor your apartment is on so that can be a frustrating guessing game, it's a bit run down and in need of a deep clean. You're not allowed food or alcohol on the balcony but there's no furniture on the balcony anyway. The queen size bed is just two singles pushed together. The shower is awful, just a dribble if water and not really good enough. Even checking out was unexpectedly frustrating; there was one member of staff at reception who was dealing with another guest as well as answering the phone. Three other staff members left the office, walking past the back of reception and not helping the queue of guests while the poor receptionist on the desk did her best. We'll find somewhere better and friendlier for our next trip. Haven't had the $250 refunded yet either!
Mark, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Mohammad, 3-night trip
Verified Hotels.com guest review