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Grand Mercure Phuket Patong

5.0 star property
Luxury hotel with spa, near Patong Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Phuket Patong

Exterior
Exterior
Superior Room, 1 King Bed
Villa, 1 Bedroom (Pool)
Superior Suite, 1 King Bed | View from room

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Steam room
  • Beach towels
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Fridge
The price is AU$220
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Minibar (some free items)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 215 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 1 Bedroom (Pool)

Villa, 1 Bedroom (Pool)

Villa, 1 Bedroom (Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$361
includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Patong Beach - 8 min walk
  • Jungceylon Shopping Center - 8 min walk
  • Central Patong - 9 min walk
  • Bangla Road - 12 min walk
  • Banzaan Fresh Market - 12 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Bubbles - ‬1 min walk
  • ‪San Sabai Restaurant - ‬1 min walk
  • ‪Lilly's Aussie Bar - ‬3 min walk
  • ‪مطعم اليمن السعيد - ‬3 min walk

About this property

Grand Mercure Phuket Patong

Grand Mercure Phuket Patong features a rooftop terrace and puts you within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Bubbles Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

At a glance

Hotel size

  • 314 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Fitness classes
  • Yoga classes
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (4455 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.
Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Chou Chou Deli Shop – This café specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: THB 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 600 for adults and THB 300 for children
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 8)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1600.0 per night
  • Airport shuttle service for children up to age 18 costs THB 2000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 15 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong offer free cancellation for a full refund?
Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Phuket Patong?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Grand Mercure Phuket Patong?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Mercure Phuket Patong?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Grand Mercure Phuket Patong?
Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at Grand Mercure Phuket Patong?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Grand Mercure Phuket Patong and nearby?
Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a water slide, a steam room and spa services, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Grand Mercure Phuket Patong?
Yes, Bubbles Restaurant offers international cuisine, pool views and poolside dining.
Does Grand Mercure Phuket Patong have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Mercure Phuket Patong like?
Grand Mercure Phuket Patong is a short 8-minute walk from Patong Beach and 12 minutes' walk from Bangla Road. Travellers say that the area is walkable and good for shopping.

Grand Mercure Phuket Patong Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Great location and service
This was our second time visiting this hotel and requesting a specific room with pool access (cause they are the best there) so..the start was pretty disappointing since they didn’t find our request and offered us a different room since they are “fully booked” we insisted and provided them a proof for our request and than they upgraded us to a suite on 7 floor for one night and moved the night after to the room as requested. Any how we met Sebastian there ( the hotel manager) who changed the total experience for us just by hearing us and even offered a dinner as a compensation..(which was a perfect dinner). So thanks for that and for the kindness of the staff there who really tried and succeeded making our 4 nights there the best holiday we expected to be.
rafael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tommy, 3-night trip
Verified Hotels.com guest review

4/10 Fair

鍵が壊れ結露の酷い部屋
まず鍵が閉まらない問題が発生し直してもらうのに1時間程度要しました。その後、エアコンの不調なのか結露が酷く床が濡れ、ベッドもなんとなく湿っているほどでした。部屋を交換してもらったものの、クレームを入れてから交換まで4時間以上待つ必要があり、またその間も外出することができませんでした。
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location to Patong Beach, Central Plaza, and Walking street. Very reasonable price point, good food, and friendly staff. Everyone is very accomodating. I would definitely stay here again if/when we return to Phuket. My only recommendation to the hotel is to improve the lighting in the rooms. The lighting is awful.
Claudia, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Grand Mercure is in a great location. Street food right across from the hotel, massage places everywhere, money exchange and walking distance to Bangla Road. Locations to book excursions are also close to hotel. The staff is wonderful and courteous. Everything I requested was bought to the room quickly. The breakfast buffet was good a lot of options. My group also did the seafood buffet one night and we loved it. No regrets.
Shuntel, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent serviced. stayed 6 Nights.
Nitinkumar, 6-night trip
Verified Expedia guest review

8/10 Very good

Great location with lots of local restaurants. 5 minutes walk to Patong beach. Very conveniently located. Staffs are very friendly. Pool area is great. Not too crowded. The only problem is that the humidity makes the floor of your room wet. You might need a dehumidifier.
Tuyen, 3-night family trip
Verified Expedia guest review

8/10 Very good

ERWIN ALEX, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lindsay, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Stay is good. But room was not spacious. Wash room is small. Not worth the money we paid. the breakfast is so nice and delicious
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Place is 10/10 for me from the who are all super generous and go out of the way for you to how clean the place was the food is beautiful can’t fault this place will definitely be staying here again
Bradley, 14-night trip
Verified Expedia guest review

8/10 Very good

My stay last year was more enjoyable
Mark David, 22-night trip
Verified Lastminute guest review

10/10 Exceptional

Fantastic staff..
Ralph, 8-night trip
Verified Wotif guest review

4/10 Fair

The hotel seemed under staffed for the amount of rooms they have. The front desk was difficult to deal with. Breakfast available does not mean included, there was no option to include when we booked so copped a $65 a day breakfast charge. Our room didn’t get cleaned or made up until late on the afternoon, 5-6pm. The pool is tiny compared to what you see in the photos. No late check out is poor given the flight home with Thai Airways isn’t until after midnight, waiting in the lobby for 2.5 hours is a bit of a joke.
Matthew James, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Hussain, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was ok not overly flashy. Bfast needs improvement was not good at all
Karim, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 13-night trip
Verified Expedia guest review

8/10 Very good

Great staff service, clean rooms , suitable for family. Buffet is good with wide option of spread.
SOON LIN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Glad to choose this hotel.
Daniel David, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Rooms were nice and location was good. Fridge didn’t work so they replaced for another one that didn’t work so good spoiled in there and you needed ice for any drinks. Pool was good but not many areas to sit overlooking the pool unless you got a room with pool access Taxi drivers at end of the entrance were annoying and if you did not go with them were making jokes and snide remarks about people which was really off putting. Tv only has local tv and a few international news channels and no movie channels which isn’t great for a 4 star hotel. So you need to bring your own if you are to sit in at all just wanting to chill.
sammantha, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Kiara, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service.
Suzana, 5-night trip
Verified Expedia guest review

8/10 Very good

Jignesh, 8-night trip
Verified Expedia guest review

8/10 Very good

Great stay, right across the street from markets. Perfect location for walking around shops, food, etc. 20 min walk to beach and close to Bangla Rd. Overall great stay.
Joshua, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Staff at Grand Mercure Phuket Were very professional nothing was too much trouble and the service was second to none . I can tell they all love their jobs and take great pride in what they done , service like this is very hard to find these days in the western world , hence will be back for sure …. Keep up the good word , you should all be proud of yourselves Welldone !!!
Philip, 13-night romance trip
Verified Expedia guest review