Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Sofitel Dubai Downtown

5-star5 stars
Sheihk Zayed Road, Downtown Dubai, Dubai, United Arab Emirates

Luxury hotel with full-service spa, connected to a shopping center, near Emaar Square
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Amazing location.. clean rooms and beautiful buffet breakfast.. The staff were really…Feb. 5, 2020
  • Were pleased to get an early check in, staff were very helpful with directionsFeb. 1, 2020

Sofitel Dubai Downtown

from A$180
  • Luxury Room, 1 King Bed, Business Lounge Access
  • Junior Suite, 1 King Bed (Burj Khalifa View)
  • Suite, Business Lounge Access (Burj Khalifa View)
  • Luxury Room, 1 King Bed
  • Suite, Business Lounge Access (Prestige)
  • Luxury Room, 1 King Bed (Burj Khalifa View)
  • Presidential Suite, Business Lounge Access (Burj Khalifa View)
  • Luxury Twin Room
  • Luxury Room, 1 King Bed, Business Lounge Access (Burj Khalifa View)
  • Luxury Twin Room, Business Lounge Access (Burj Khalifa View)
  • Luxury Room, 1 King Bed (Coastline View)
  • Suite, 2 Bedrooms (Downtown Suite - Airport Transfer)
  • Family Room (Luxury)
  • Room

What’s around Sofitel Dubai Downtown


  • In Downtown Dubai
  • Burj Khalifa - 10 min walk
  • Dubai Mall - 16 min walk
  • Dubai Fountain - 18 min walk
  • Dubai Opera - 11 min walk
  • KidZania - 18 min walk
  • City Walk - 26 min walk
  • Dubai International Financial Centre - 33 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 35 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Business Bay Station - 18 min walk
  • Financial Centre Station - 28 min walk
  • Free area shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 31 floors


  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free valet parking


  • Free area shuttle

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Caters to women only
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Playground on site
  • Golfing nearby
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14956
  • Conference space size (meters) - 1389
  • Conference centre
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Year Built – 2014
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.


Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Wakame - This theme restaurant specializes in Asian cuisine. Open daily.

Mosaic Pool and Lounge - This bar is located by the pool. Open daily.

Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.

Sofitel Dubai Downtown’s small print

Also known as

  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Dubai
  • Sofitel Dubai Downtown Hotel Dubai


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Rollaway beds are available for AED 240.0 per night

Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Dubai Downtown

  • Does Sofitel Dubai Downtown offer free cancellation for a full refund?
    Yes, Sofitel Dubai Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sofitel Dubai Downtown?
    Yes, there's free valet parking.
  • Is there a pool at Sofitel Dubai Downtown?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Sofitel Dubai Downtown?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sofitel Dubai Downtown?
    You can check in from 3 PM to 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon.
  • Are there restaurants at or near Sofitel Dubai Downtown?
    Yes, there are 5 onsite restaurants.
  • What is there to do near Sofitel Dubai Downtown?
    Recommended spots to visit include Emaar Square (5-min walk) and Burj Khalifa (10-min walk), along with Dubai Opera (11-min walk) and Dubai Mall (0.8 mi).

Recent reviews

Exceptional 9.4 From 883 reviews

Exceptional 10.0
Convenient location, modern rooms & excellent food
We paid extra to upgrade to a larger room with coastal views - definitely worth it. Buffet breakfast and buffet dinner were Exceptional am
Bernadette, au3 night family trip
Exceptional 10.0
no faults
It was a beautiful hotel could not fault a thing
Dawn, au1 night family trip
Exceptional 10.0
Large room with great view Restaurants in hotel were great
Guy, au3 night romance trip
Exceptional 10.0
Fantastic staff to compliment a beautiful hotel
Our stay at the sofitel was fantastic. The staff were attentive in all areas. We were provided with an early check in as requested which was great after a long night of flying. We would not hesitate to stay again on our next trip to dubai
sunshine, au3 night family trip
Exceptional 10.0
Recommended stay at Sofitel Dubai Downtown
Excellent stay. Spacious room, helpful and friendly staff. It is quite a walk to the Dubai Mall - at least 10-15 minutes (albeit undercover and with a travelator). Paid off to upgrade to a club package (breakfast, afternoon tea and wines in the evening). Large pool area also.
Timothy, au1 night romance trip
Exceptional 10.0
Very comfortable room
Lovely hotel with an amazing bathroom.....with priceless view
KAREN, au3 night romance trip
Exceptional 10.0
Very nice stay.
We loved our stay in the hotel. The location was great, the room was beautiful with a great view. The staff were very friendly and helpful too. We really enjoyed the pool area too. We would definitely stay in the hotel again.
Tanya, au3 night romance trip
Exceptional 10.0
Best 5 Star Hotel ⭐️⭐️⭐️⭐️⭐️
It was absolutely amazing. I travel quite a fair bit, always 5 Star and this was one of the best hotels I’ve stayed in. The service and comfort was outstanding. Every single staff member was very pleasant and went out of their way to make sure everything was perfect. Meru checked us in and was the loveliest lady and so helpful, the shuttle bus driver Wilson was amazing and helped us so much. There was also Alaa and Abbas at the front desk who were very friendly and the lovely team at the breakfast area were super nice. I wish I could remember all their names but I can’t, but they were all outstanding. The bed was out of this world, so comfortable, bathrooms were breathtaking, the pool was a real wow factor and the whole hotel smelt so delicious. I would definitely return.
Carmel, au4 night family trip
Exceptional 10.0
2 Day stop over
We arrived earlier that we should have for check in and because they kept us waiting we were upgraded. Perfect position to the Dubai Downtown Mall also the Burj Khalifa and the Dubai Fountain. Would stay again😊
Sarah, au3 night romance trip
Exceptional 10.0
Great location
Amazing experience, great staff and perfect location
au12 night trip with friends

Sofitel Dubai Downtown

Is the description of this property not correct? Tell us