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Syrena Cruises

4.0 star property
Ha Long cruise with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Syrena Cruises

Exterior
Exterior
Reception
Breakfast, lunch, dinner served; Vietnamese cuisine
Premium bedding, in-room safe, soundproofing, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Free babysitting
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Cruise ship terminal shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Babysitting (free)
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$405
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Suite with Spa Bath S2

Premium bedding, in-room safe, soundproofing, free WiFi

Luxury Suite with Spa Bath S2

Highlights

Soundproofed
Air conditioning
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Bidet
Bathrobes
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite with Spa Bath S1

View from room

Luxury Suite with Spa Bath S1

Highlights

Soundproofed
Air conditioning
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 21 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room S2 - Private Balcony

Premium bedding, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room S2 - Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Premium bedding
Hairdryer
Private bathroom
Bidet
Bathrobes
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room S2 - Ocean View

Premium bedding, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room S2 - Ocean View

Highlights

Soundproofed
Air conditioning
Premium bedding
Hairdryer
Private bathroom
Bidet
Bathrobes
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room S1 - Ocean View

View from room

Deluxe Double or Twin Room S1 - Ocean View

Highlights

Soundproofed
Air conditioning
Premium bedding
Hairdryer
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
  • 15 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room S1 - Private Balcony

Deluxe Double or Twin Room S1 - Private Balcony | Balcony view

Deluxe Double or Twin Room S1 - Private Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 15 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

M'Gloria Cruise

Pool
Free breakfast
Spa
Free WiFi
9.8 out of 10, Exceptional, (10)
M'Gloria Cruise
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About the area

Map
No. 25 Tuan Chau Marina, Ha Long, Quang Ninh

What's nearby

  • Tuan Chau Beach - 3 min walk - 0.3 km
  • Tuan Chau Amphitheater - 6 min walk - 0.6 km
  • Dolphin Club - 7 min walk - 0.6 km
  • Ha Long Night Market - 10 min drive - 8.8 km
  • Ha Long International Cruise Port - 15 min drive - 13.8 km

Getting around

  • Haiphong (HPH-Cat Bi) - 41 min drive
  • Ga Ha Long Station - 14 min drive
  • Cai Lan Station - 16 min drive
  • Cang Cai Lan Station - 19 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Bunny’s - ‬2 min walk
  • ‪Magnolia Restaurant - ‬11 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬10 min drive
  • ‪Diamond Restaurant - ‬10 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬10 min drive

About this property

Syrena Cruises

Take in the views from the rooftop terrace when you stay at Syrena Cruises. For a bite to eat, guests can visit Lotus, which serves Vietnamese cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights.

Languages

English, Vietnamese

At a glance

Hotel size

  • 34 cabins
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 11:00 AM; check-in end time: 12:30 PM
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your passport after booking
  • For more details, please contact the property using the information on the booking confirmation
  • This cruise ship's 1 night, 2 days itinerary includes the following: Day 1: Arrive at International Tuan Chau Harbour by noon for embarkation. Cruise to South East Halong Bay. At 3 PM, visit Luon Cave via a traditional bamboo boat or enjoy kayaking. At 3:45 PM, visit Titop Island to swim or relax on the beach, and return to the cruise ship at 5 PM. Dinner and evening activities on board. Day 2: After Tai Chi and a light breakfast, visit Bo Nau Cave and transfer by tender to Surprise Cave. After check-out, a buffet brunch is served at 9:30 AM as the boat returns to Tuan Chau Wharf for disembarkation at 10:30 AM.
  • This cruise ship's 2 nights, 3 days itinerary includes the following: Day 1: Arrive at Tuan Chau Wharf by noon PM for embarkation. During lunch, cruise to South East Halong Bay. At 2:30 PM, the cruise stops at Bo Nau Cave. Transfer by tender to Surprise Cave. Next, visit Titop Island to swim or relax on the beach. At 4:45 PM, reboard the cruise for dinner and evening activities. Day 2: After a Tai Chi session and breakfast, transfer to the day boat at 8:30 AM; the day boat will pass through Cua Van fishing village and guests can kayak at the Trong Cave area. Return to the cruise for lunch. Visit the Halong pearl farm at 2:30 PM, then return to the cruise at 4:30 PM. Dinner and evening activities on board. Day 3: After a Tai Chi session and light breakfast, visit Luồn cave via traditional bamboo boat at 8 AM. After check-out, a buffet brunch is served at 9:15 AM. Transfer by tender back to Tuan Chau Harbour for disembarkation at 10:45 AM.
  • Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 25 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–7:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free babysitting

What to do

  • Cave exploring
  • Kayaking
  • Boat tours

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Arcade/games room
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lotus – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100 per person (one way)
  • Cruise ship terminal shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 2700000.0 per day
  • Airport shuttle for children between the ages of 6 and 11 costs USD 60 (one-way)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Syrena Cruises
Syrena Cruises Boat
Syrena Cruises Boat Halong
Syrena Cruises Halong
Syrena Cruises Cruise
Syrena Cruises Boat Ha Long
Syrena Cruises Boat
Syrena Cruises Ha Long
Cruise Syrena Cruises Ha Long
Ha Long Syrena Cruises Cruise
Cruise Syrena Cruises
Syrena Cruises Ha Long
Syrena Cruises Cruise Ha Long

Frequently asked questions

Does Syrena Cruises offer free cancellation for a full refund?
Yes, Syrena Cruises does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Syrena Cruises?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Syrena Cruises?
Yes, an airport shuttle is available. The charge is USD 100 per person one way.
What are the check-in and check-out times at Syrena Cruises?
Check-in start time: 11:00 AM; check-in end time: 12:30 PM. Check-out time is 10:30 AM.
What is there to do at Syrena Cruises and nearby?
Have fun with on-site activities such as kayaking and boat tours. Additional recreation on-site includes cave exploring. Syrena Cruises also has an arcade.
Are there restaurants at or near Syrena Cruises?
Yes, Lotus offers Vietnamese cuisine.
What's the area around Syrena Cruises like?
Syrena Cruises is a short 3-minute walk from Tuan Chau Beach and 6 minutes' walk from Tuan Chau Amphitheater.

Syrena Cruises Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Good experience but could be improved
The ship is definitely older but functional. Friendly staff and helpful. Bring water as they charge for it through the cruise (all beverages are for sale). They need to improve their timetable as all boats are trying to do the same activities at the same time leading to the sites being extremely crowded (the second morning the sites were empty!). Overall worth it but if I was to go again, I would do a longer cruise or a day cruise.
Frederic, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Staff and service was excellent, However our room was very cramped and the double bed suffered from a gap in the middle. The boat was in ok condition, the food and bar service was ok. I would recommend spend a bit more money and getting on one of the larger boats
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful service and food
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The view was amazing and service was incredible. The only thing I wish was washroom can be separated by a door rather than a curtain
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staffs were all nice and friendly. Food and beverage were excellent. They also produced inexpensive food upon requests. The rooms were big, clean and tidy. I was so happy to have a bathroom with a big window, so that I could enjoy the view of Ha Long Bay while taking a shower. The wood structure was a bit outdated, but overall still quite cozy.
NT, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Very touristy activities and crowded. Some random staff shouting at me to get out of my room for checkout with an hour left to go! Could not speak English so he just waved his hand and shouted checkout checkout repeatedly! Food is ok for catering style and buffet. The views of Ha Long which is what you do this for is fantastic especially at night and in the morning sun.
Cuong, 1-night trip
Verified Expedia guest review

8/10 Very good

Good arrangement, staff is kind & helpful. Wifi on boat is weak.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was fantastic about this overnight experience with Syrena Cruises. The staff were very attentive and nothing was a problem for them. We had a room with a balcony with a fantastic view of the limestone islands jutting out of the water. The meals were beautiful and we also did a cooking lesson with spring rolls. The activities were also great. We walked through a huge cave, swam at a beach and there was a chance to climb a hill to a temple. We also did tai chi early in the morning. I would definitely recommend Syrena Cruises.
Wendy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We had a lovely trip. Enjoyed the cruise and the food. Thanks
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great boat, great staff.
Really nice trip made even better by the great staff. The only disappointing thing was the wait for the transfer back to Hanoi but otherwise a really highly recommended cruise.
Sam, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

enjoyable stay
Syrena cruise staff were all very helpful & very friendly. The Syrena van that picked us up from our hotel in Hanoi was big & comfy, (plenty of room for luggage) with free wifi & bottled water which were very handy for the almost 4 hours trip to Halong bay. The Syrena staff helped us carry our luggage onto the boat, we were very well looked after. We had a double room with balcony for added privacy. We had our designated dining table in the dining room with little flags representing the country were the guests were from. There's plenty of good food. On the first day, we visited places like the Surprise Cave, really surprising as it is huge, the views from the outside decks were excellent. Then visited the Ti Top island, climbing up the top is all worth it, for another magnificent views of Halong bay! Had fun & good exercise at the same time! Then dinner time, more good food on the boat with food demonstration & actual guests participation in Vietnamese spring roll making. 2nd day, taichi on the deck, early breakfast then kayaking & cruising on a sampan boat along Luon tunnel caves. Then brunch before check out. A wonderful experience indeed. Thumbs up & best wishes to Syrena Cruise.
Elaine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing, Gorgeous, Must Go.
A highlight for us. Staff was great, room was lovely (we got a balcony with our room and it was lovely and very romantic), food was pretty good.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice boat with good staff.
Nice medium sized boat with helpful staff. 2 days is about right for this trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Boat
This review is solely for the Syrena boat and staff. if I had to do Ha Long bay again, I don't think I would do a cruise. I would probably stay on an island and do day trips to less traveled areas... there is just too many people at the places they take you. however, it's pretty fun to be on a boat, so if you do do a cruise one night was more than enough for me. The boat was clean, the staff was awesome, and the good was good (nothing mind blowing, but definetely good), the beds and room were quite comfortable as well. We got a room with a balcony. Definetely worth it!
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

船の老朽化を除き、一度乗って体験するが良い。
食事は、夕食はまずまず。朝食は 頂けない。ブランチは合格点だが、イマイチ。我々が利用した日の食事が毎回同じだとしたら、工夫が足りない。出身国が分かっているから、出来るだけ研究してそれに合わせられれば、合格だが、クルーザーと言うことを考えると、少し研究する必要ありと思う。 マネージャーの愛想良さ、努力、それに親切さはとても感じが良かった。船が建造されて10年と聞いたが、木造部分がかなり痛んでいた。幾クラシックの種類の船と言っても、少しずつ改良すべきだ。朝食とブランチの時間が近すぎて、一考を要する。船内のもてなしを再検討する必要有りと思われる。船長の航行操作が完璧、素晴らしかった。船室のドアが傷んでいて、鍵が上手く開け閉め出来ない。要修理、また、室内の蛍光灯が一つ切れていた。チェックが足りない。
Keiichi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

bedste tur
Fantastik god service ombord, maden var super og værelserne var rene og pæne. Vi var heldige at få værelse på 1. sal hvilket betød en fantastisk udsigt til bjergene
Inge Marie, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

満足感は高いです
１泊２日で利用しました。良かった点は、スタッフの対応の良さ。上陸時や船内の料理体験、イカ釣り体験などでは、親切に応対してくださいました。 船室と料理は、ものすごく良いとはいいませんが、及第点には達していると思います。広めの客室をリクエストして、その通りになりましたが、細長い部屋なので、寝室自体はそれほど広くはありません。 クルーズコースは一般的なものですが、いわゆる「サプライズ洞くつ」に寄れたのは良かったです。あとで知りましたが、別の船では１泊２日しても、ここに寄れないものも実際にあるようで、感動がまったく違うと思います。 やや残念な点は、風景に関しての情報提供が少ないところでしょうか。ハロン湾には、いろいろな形の岩があって、名前もついているように日本のガイドブックには書かれています。しかし、クルーズ中にそれらの紹介はありませんでした。不思議に思って、スタッフの一人に伝えると、そこからは親切に「あれはベトナムのお札に描かれている岩だ」などと丁寧に案内してくれました。同乗の外国人客からは「君たちのリクエストで、コースも少し変えてくれたようだ。ありがとう」と声を掛けられました。最初から案内があるのがベストかもしれませんが、この船のスタッフのフレンドリーさを考えると、いろいろ話しかけてみるといいかもしれません。
toraji, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very nice people and efficiently run trip. The rooms were in good condition with effective facilities.
1-night trip
Verified Expedia guest review

8/10 Very good

Halongbucht-Tour im März
Die Cruise in der Halongbucht war sehr schön. Ebenso das Schiff.. Der Transport mit dem Bus von Hanoi in die Bucht (ebenso zurück) dauerte jedoch viel länger als angegeben.Auch mussten wir vor der Rückfahrt 2 Stunden auf dem Schiff im Hafen auf den Bus warten. Die Crew war freundlich und hilfsbereit.
Verified Hotels.com guest review

10/10 Exceptional

Super croisière en baie d'Halong !
Super croisière 2 jours/1 nuit sur la baie d'Halong ! Nous avons été surclassés en suite sur cette réservation de dernière minute avec boissons et corbeille de fruits. Beau bateau avec un équipage très agréable et sympathique.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

친절하고 좋아요
직원분들 친절하고 시설도 마음에 들어요 미지막날 늦게 하노이로 밴을 타고 갔어야하는데 기다리는게 지루할까봐 커피랑 음료도 주셨습니다 하롱베이 크루즈 어딴걸로하실지 고민이시라면 전 시에나크루즈를 추천합니다
LEE, 1-night trip
Verified Hotels.com guest review

6/10 Good

너무 기대했나봅니다.
후기가 좋아 너무 기대했나봅니다. 여기 호텔스닷컴에는 4성이라고 적어뒀는데, 3성 아닌가요? 엄지손가락보다 큰 바퀴벌레가 발코니에 기어다녀 나가보지도 못하고, 다음날 하필 내 방앞에 또다른 바퀴벌레가 뒤집어져서 발을 허둥이고 있는 모습을 보니 온몸에 소름이 돋았습니다. 사진처럼 방이 좋지 않아요. 낡은 티가 납니다. 천정에서 물이 새요. 화장실은 문이 없고 커튼으로 쳐져있습니다. 사진을 너무 믿지 말고 가야되요. 그리고 저녁식사는 서양인에게는 코스로 제공하고, 동양인에게는 뭉텅이로 내놓나봅니다. 밥 나오는 거 보고 식욕이 싹 사라집니다. 기본적으로 코스라고 했으면 코스로 줘야죠, 아니 그렇게 뭉텅이로 내놓을거면 물어봤어야죠? 직원들은 전반적으로 친절했으나, 일부러 못알아 듣는 척 하는 직원도 있답니다. 가격대비 좋다고 할 수 있을지 모르겠네요.
jiyun, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Smuk natur, fint Cruise, men lidt overrendt.
Rigtigt fint Cruise. De attraktioner vi var i land og se 1. Dagen af vores 3 dage / 2 nætters ophold var meget overrendt og touristet. Nok fordi dags Cruise og 1 nar / 2 dages Cruise skal se de samme ting. 34 skibe på vores overnatningsplads, så ikke helt den ro man kunne ønske. Stadig smukt, og 21.30 var der ikke mere musik fra bådene.
Verified Hotels.com guest review

10/10 Exceptional

아름다운 선상호텔
배에 오후는 순간부터 색다름과 직원들의 친절함에 기분 좋음. 음식과 객실의 상태 모두 만족함. 세레나에서 제공되어진 알찬 프로그램(송곳동굴, 티톱섬약, 야단났기,항루원투어)에 만족.
Verified Hotels.com guest review