Pistachio Hotel Sapa

Photo gallery for Pistachio Hotel Sapa

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Indoor pool
Executive Suite, Balcony, Valley View | Room
Executive Suite, Balcony, Valley View | Room
Presidential Suite, Mountain View | Room

Overview of Pistachio Hotel Sapa

Pistachio Hotel Sapa

4.0 star property
4-star hotel in Sa Pa with spa and indoor pool

9.4/10 Exceptional

19 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Thac Bac Street, Group 10, Sa Pa, Lao Cai
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business center
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

Getting around

  • Lao Cai Train Station - 32 min drive
  • Airport shuttle (surcharge)

About this property

Pistachio Hotel Sapa

4-star hotel
Consider a stay at Pistachio Hotel Sapa and take advantage of a roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Indulge in a facial, a body scrub, and a body wrap at the onsite spa. Be sure to enjoy a meal at the onsite local and international cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Massage treatment rooms, coffee/tea in the lobby, and an elevator
  • A 24-hour front desk, concierge services, and tour/ticket assistance
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at Pistachio Hotel Sapa boast thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair accessible

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 49-inch Smart TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 24 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Onsite venue #2 - rooftop bar. Open daily.
Onsite venue #3 - lobby lounge. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 300000
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 700000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Pistachio Hotel Sapa Sa Pa
Pistachio Sapa Sa Pa
Pistachio Hotel Sapa Hotel
Pistachio Hotel Sapa Sa Pa
Pistachio Hotel Sapa Hotel Sa Pa

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Pistachio Hotel Sapa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pistachio Hotel Sapa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:30 PM.
Are pets allowed at Pistachio Hotel Sapa?
Sorry, pets aren't allowed.
Is parking offered on site at Pistachio Hotel Sapa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Pistachio Hotel Sapa?
Yes, an airport shuttle is available. The charge is VND 300000.
What are the check-in and check-out times at Pistachio Hotel Sapa?
You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Pistachio Hotel Sapa and nearby?
Pistachio Hotel Sapa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Pistachio Hotel Sapa?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Red Dzao (6-min walk), The Lizard (8-min walk), and Nature Bar&Grill (9-min walk).
Does Pistachio Hotel Sapa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Pistachio Hotel Sapa like?
Pistachio Hotel Sapa is a short 5-minute walk from Sapa Museum and 7 minutes' walk from Cable Car Station Sapa.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10 Exceptional

Comfortable stay.
Very comfortable room, location 400m away from town square. Quiet & Shielded away from city noise. Breakfast is also very good.
CB, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highlights - The highlight was our upgrade to an executive room with a balcony that overlooks the mountain. The view was awesome. The staff spoke very good English, they were attentive each time we made a request eg extra pillows, extended check outs,immediately made our room when we returned after we forgot to turn off the dnd switch The small touches also counts, each time we sat at the lobby we were served tea, the concierge was quick to pick up our luggage even without asking and not expecting anything in return. Another highlight would be the free drinks and tapas to celebrate new year's eve. We thoroughly enjoyed our stay here. Suggestions - Breakfast has a sufficient spread but the tidiness and selection can be improved as they cooked exactly the the same food for the four days stayed. Coffee was a small pot and always empty. It is probably not a good idea for another hotel supervisor to also be eating and chatting with the service staff while the other guests tables needed some attention to clear up.
View from my room
Mee Kah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful view from the room, execllent service from staff and convenient location to Fansipan train station, breakfast was delightful. Couldn't ask for more!
View from room
Jann, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay in Sapa
Hotel is in a great location just away from the main hustle and bustle of town, but close enough to walk to (such as the Fansipan cable car). Upon check in they were extremely helpful and welcoming. We booked a room with a balcony and it did not disappoint, beautiful views over the mountains to wake up to - would recommend upgrading. Room amenities were great, kettle, hairdryer, safe, fridge and stocked toiletries. Breakfast was great with all sorts of Asian choices, just seemed cold if you got there later. Evening meal was so-so, reminded us of what we could have got for breakfast. Had a slight issue with the service at the spa when getting a massage, however when this was raised with hotel management they were extremely apologetic and stated they had spoken to the spa staff so hopefully the next customers that go will have a better experience. Overall would recommend choosing this hotel for your stay in Sapa!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

6/10 Good

Pistacchio is 4 stars hotel, I expected good service but I little upset. When I came, I was tired because of the fight and long drive, but no welcome drink, and when I finished check in, the guy told me that I could go to the room now, no bellman to help me to carry my luggage, I had to did it by myself, I and my mom had to carry 3 luggage to the room. So upset about it, the staff, some is friendly, some not
2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel and the staff were fantastic...highly recommended
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

My wife and I came for a 4 day get away and we absolutely loved the Pistachio Hotel. We will definitely stay there again on our next visit.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The front desk manager helped us so much because she was very knowledgeable about the tourist attractions we wanted to do.
Randall, 2-night romance trip
Verified Hotels.com guest review