Steigenberger Hotel Am Kanzleramt

It was fine, rooms are nice, but some odd things like asking for 2 more teabags and milk (there were only 2 tea bags and 2 tiny milk capsules provided for a 2 night stay) and being told that should cost 12 euro extra for room service (we had asked at front desk and were happy to pick them up. I think at this price it is expected that room tea and coffee sachets should be refilled every day! The room info states coffee capsules (of which there are 4 provided) will not be refilled, but nothing else is mentioned. Unfortunately how we were made to feel put a real dampner on the stay.

Wonderful hotel! Only downfall, pillows terrible..

Beautiful room, efficient and courteous service and a great gym with a view. Very convenient to Central station.

First class all the way, in a perfect location.

Very good hotel. Staff was friendly, rooms big and stylish. Location was brilliant as next to Hauptbahnhof and within walking distance of Brandenburger Tor. I didn't warm to the glass windows in the bathroom...it felt very exposed. The tv menu didn't work so was unable to see the room service menu or get any info reg hotel, as no paper is around due to covid-19. A minor detail that doesn't detract from our view of the hotel being very good indeed.

- poor ventilation in the room; - problems with AC not attended to, in spite of multiple contacts with staff; - poor quality of breakfast; limited choice; bad bread; - room service food below par; Caesar's salad lacked essential ingredients (anchovies; eggs); - television was not properly working most of the time; - bad bed with awful pillows; no pillow menu.

Berlin is a surprisingl great place to relax. The Steigenberger is a perfect place to enjoy relaxing and to easily explore on the S-Bahn from the very near and beautifully modern central railway station (Berlin Hauptbahnhof). The hotel spa is reasonably well equipped and very well laid out. I did not try the restaurant or bar in the hotel ...so many enjoyable places to eat and drink away from the hotel. The hotel surroundings are smartly architectural and clean and tidy. It feels quite open and airy. And it is a pleasant walk along the river to Brandenburger Tor and perhaps onward to the very charming Tiergarten. With this hotel's assistance, Berlin has become a top favourite with me.

advertized benefits were not offered: free minibar items, bathrobe, slippers. Without my explicit and repeated intervention, there would have been no roomkeeping.

Excellent staff especially front desk. Polite friendly Only draw back was the kingbed was actually 2 singles joined together with 2 individual quilts. Not ideal. Otherwise great big room with nice views of the tower and river. Shower was excellent.

Was a nice hotel but unfortunately our room was located on the 6th floor which was right under the hotels 24 hour gym. You could hear guests running on the treadmills the entire morning whilst trying to sleep