There are many plus sides to this accommodation:-
- Quiet, country location.
- Very good facilities, with nice touches like as good quality glasses, dishwasher, microwave, cooker.
- Clean
- Well heated.
- Good safe parking
- Milk and packet of biscuits on check in.
- Simple and easy check in.
- Discounts for local restaurant.
There are a few downsides:-
- No public transport back from Durham after about 8pm
- Well outside of Durham.
- Sound proofing could be better, however the type of people staying make this unlikely to be much of an issue.
- The TV is too high on the wall and really needs to be either moved down to lower on the wall, or moved to the bedroom. I found my neck got very sore trying to look at it.
- Getting into the bathroom is a bit tight.
I have marked down the score for communication because there was a power cut on my last night and the owner's communication re. this was poor. He didn't answer my phone calls and texts, only starting doing so when I asked for a refund and mentioned I would mention the lack of communication re. this in my review. I appreciate the power cut was out of his control, however his communication did not make me feel like a valued and cared for customer.
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