Villa Tolomei Hotel & Resort

What can I say? You get what you pay for, and we paid quite a bit, but the place is very beautiful. it is situated among the Tuscan landscape. It is gorgeous all around. The WiFi access was phenomenal and the hotel staff did all they could to have us feel at home. I would only give a couple of suggestions: 1. when the guest is present, make it all about the guest. Clear the guest's table first before you clear and empty table. 2. this place probably does this already, but have staff meetings every morning to remind the staff that the guest is super important and as such, never let a moment of kindness pass. Other than that, no complaints! Great beautiful resort.

Good not great. Expectations were high based on pictures, reviews and 5 star rating. But when we got here, we found it to be a little disappointing. No greeting upon arrival. Room very very small, no ac and couldn’t open the windows as the dogs barking and noise from other rooms was too much. Our room backed onto the rooms next doors bathroom, so it meant we woke up every time they turned on the fan. We asked to turn on the ac but they couldn’t do so, despite everyone at breakfast complaining how hot it was. Dinner at restaurant was solid and would recommend, as well as breakfast. Overall, a good experience, but not a true 5 star and not worth the extra money.

Fantastic place to stay. Great amenities. Fantastic restaurant

Loved this hotel! The staff was friendly, the view is fantastic and the room was spacious and comfortable. We enjoyed relaxing by the pool and overlooking the city. Plan on taking a taxi if you want to visit the city center.

Villa Tolomei is good, not great. Let's call it a 3.5/5, give or take. Staff wasn't overly helpful. We stayed at a similar place in Tuscany that was very well served, and by comparison, this was not. Front desk people were typically camped out in the back office. Only one bellman/porter on staff at a time, it took forever to get anything. A/C was weak and blocked by a window sill. The room was nice and pretty big, so no complaints there. The bartender by the pool was a tad creepy, trying to be Mr. Slick, not realizing how off-putting it was. Buddy, people want to relax, not to hear about the Miami night clubs you've been to. Very buggy, and the front desk had no bug spray to offer besides one of the employee's personal bottles, which she was hesitant to share (and which may have not been real bug spray). Maybe nitpicking on that one, but again, we stayed at a similar place that sprayed semi-weekly for bugs and had spray on hand. Restaurant service was poor. Took forever to get things. At breakfast, a simple coffee took 15 minutes, and the servers were clueless at times. It is doable to walk down to the city in 25ish minutes, which was a nice perk. But you likely need a cab to get back up. This place isn't bad by any means, but for the money, it's just alright.

Beautiful renovated property with beautiful views and pool. Staff very attentive, hard working and gracious. Very good breakfast, included. Hotel restaurant and bar are very over priced. They need a shuttle to center of city.

The "heated" swimming pool was not heated at all. A cup of cheap tea from a small bag at their restorant is 12 euro. Thier territory isn't developed for a hotel, just a wilde field.

Villa Tolomei was AMAZING !!!! Perfect location with the perfect staff !!! Everyone was so helpful to us ! The property itself is breathtaking with a beautiful pool that overlooks Florence !!! Their restaurant was also delicious !