Guests
All properties in Florence, Tuscany, Italy

Mercure Firenze Centro

4-star hotel with bar/lounge, near Central Market

  • Free WiFi
From
A$160

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Double Room, 1 Queen Bed - Guest Room View
  • Double Room, 1 Queen Bed - Guest Room View
  • Standard Double Room, 1 Double Bed - Bathroom
  • Standard Double Room, 1 Double Bed - Bathroom
  • Double Room, 1 Queen Bed - Guest Room View
Double Room, 1 Queen Bed - Guest Room View. Image 1 of 73.
1 / 73Double Room, 1 Queen Bed - Guest Room View
Via Nazionale 21/23 R, Florence, 50123, Fl, Italy
8.8.Fabulous.
  • The location was in good position between train station and cathedral

    Feb. 14, 2020

  • This was an excellent hotel! The staff were very friend and accommodating, the room was…

    Aug. 29, 2019

See all 143 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy), ALLSAFE (Accor Hotels), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Transport options
Shopping
Dining options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 85 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour business center
  • UNESCO Sustainable Property

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Coffee/tea maker
  • Lift

What’s around

  • In Santa Maria Novella
  • Central Market - 3 min walk
  • Medici Chapels - 4 min walk
  • Basilica of Santa Maria Novella - 5 min walk
  • Piazza di Santa Maria Novella - 5 min walk
  • San Lorenzo Church - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed with Sofa bed
  • Superior Twin Room, Multiple Beds
  • Standard Double Room, 1 Double Bed
  • Double Room, 1 Queen Bed
  • Privilege, Room
  • Privilege, Classic Room

What’s around

Landmarks

  • In Santa Maria Novella
  • Central Market - 3 min walk
  • Medici Chapels - 4 min walk
  • Basilica of Santa Maria Novella - 5 min walk
  • Piazza di Santa Maria Novella - 5 min walk
  • San Lorenzo Church - 7 min walk
  • Gallery of the Academy of Florence - 9 min walk
  • Piazza della Signoria - 13 min walk
  • Palazzo Vecchio - 14 min walk
  • Ponte Vecchio - 14 min walk
  • Uffizi Gallery - 15 min walk

Getting around

  • Peretola Airport (FLR) - 21 min drive
  • Florence Santa Maria Novella Station - 5 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Porta al Prato Station - 16 min walk
  • Cascine Station - 23 min walk
Profile: Santa Maria Novella

Profile: Santa Maria Novella

Santa Maria Novella is across from the railway station that shares its name. Architecture buffs will be enchanted. Classical, Renaissance, Romanesque, and Gothic styles are represented by some of the greatest Italian architects. Wander the vast interior that includes an adjoining cloister and chapterhouse filled with art treasures like frescoes by many of the masters of the Gothic and Renaissance period.

You'll want to pop into the Officina Profumo-Farmaceutica di Santa Maria Novella, rumored to be the world's oldest pharmacy, which still sells the rosewater distillate the monks produced when the Black Death wiped out 70 percent of Florence's population.

map
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Via Nazionale 21/23 R, Florence, 50123, Fl, Italy

At a glance

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • 24-hour business centre
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 15 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 15.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

PetsPay at property

  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Mercure Firenze Centro New Opening Hotel Florence
  • Mercure Firenze Centro Florence
  • Mercure Firenze Centro Hotel Florence
  • Mercure Firenze Centro New Opening Hotel
  • Mercure Firenze Centro New Opening Florence
  • Mercure Firenze Centro New Opening
  • Mercure Firenze Centro Hotel Florence
  • Mercure Firenze Centro Hotel
  • Mercure Firenze Centro Florence
  • Mercure Firenze Centro
  • Mercure Firenze Centro Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Firenze Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Mercure Firenze Centro.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes. Nearby restaurants include Trattoria Antellesi (3-min walk), La Burrasca (3-min walk), and Trattoria Vecchio Mercato (4-min walk).
  • Recommended spots to visit include Central Market (3-min walk) and Medici Chapels (4-min walk), along with Basilica of Santa Maria Novella (5-min walk) and Piazza di Santa Maria Novella (5-min walk).
8.8.Fabulous.
  • 8.0.Very good

    Liked the fact that the hotel was close to the train station.

    Annelise, 1 night romance trip, Apr. 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    At first we had a very small inconvenient room but on request without hesitation they changed our room and it was perfect thank you

    Cinzia, 6 night romance trip, Mar. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel in an awesome location!

    The staff were very polite and knowledgeable and helped us with all details. They bent over backwards to make sure we had everything that we needed. They even booked our PCR tests for my wife and I.

    William, 2 night trip, Sep. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    During these strange times this hotel was great, breakfast served to your room in a friendly manner, super helpful receptionists, things normally available in the room like coffee, shower gel etc freely available from reception and lots of hand gel around the hotel - they’ve got it right and if you’re flying a 20 min tram journey from Florence airport (Peritola) to/from the hotel is more or less door to door

    Nigel, 4 night trip, Sep. 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Toiletries are not replaced daily; needs to ask for them. Unexpected for an international brand managed hotel I must say. Short walking distance from rail station and to places of attraction. Overall, it is still a good hotel. .

    3 night family trip, Dec. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Near train station within short walking station and major tourist destinations,

    TAN, 2 night family trip, Nov. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellet site for travelers by train and easy walk to main sights

    Prof.M.Arab, 3 night trip, Oct. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    tony

    very nice

    surachai, 2 night family trip, Oct. 15, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Location was near the train station, rooms quite and were comfortable, breakfast was good. If you prefer to be closer to the all the restaurants and shopping you have to walk from 20 to 25 minutes. I was a little disappointed that the area outside of the hotel was not clean graffiti and trash.

    2 night family trip, Sep. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic hotel great location great prices

    Great location all perfect thanks

    di, 2 night family trip, Sep. 22, 2019

    Verified Hotels.com guest review

See all 143 reviews